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	Linux Help Desk Software  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Strategies and Best Practices: Reduce IT Costs with Red Hat Enterprise Linux and IBM Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141309?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5141309&amp;c=CORE</link>
					<description>
						<![CDATA[ CIOs are focused on raising the ROI of IT, expanding business impact, and making innovations real. This whitepaper focuses on two high return options–license cost optimization and migration to a lower total cost infrastructure to deliver the same or better business value.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Mono Tools for Visual Studio - &lt; i &gt; Free 30 Day Trial! &lt; /i &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140759?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5140759&amp;c=CORE</link>
					<description>
						<![CDATA[ Mono Tools for Visual Studio helps development shops, ISVs, and enterprise development teams reduce development costs, increase productivity, and utilize existing .NET developers for Linux, Solaris, and Mac development projects.]]>				
					</description>
					<author>
						<![CDATA[Novell Inc.]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Pocket eGuide: Expert Tips for Eliminating Linux Security Risks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140614?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5140614&amp;c=CORE</link>
					<description>
						<![CDATA[ In this expert Pocket E-Guide you will discover the five most common Linux security challenges that are currently overlooked in many of today’s businesses. Discover the pivotal role default installations, maintenance, and system testing play and learn why it is important to test Linux-based systems for vulnerabilities periodically and consistently.]]>				
					</description>
					<author>
						<![CDATA[Trusted Computer Solutions]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[E-Guide: Expert Guide to High Transaction Processing with Linux]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140323?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5140323&amp;c=CORE</link>
					<description>
						<![CDATA[ Many of today&apos;s businesses rely on Unix for their highest workloads, limiting their ability to execute effective transaction processing. In this expert E-Guide you will discover how Linux can be used to perform high transaction rates at a low cost. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Red Hat &amp; Continental Resources]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Compression ROI Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140200?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5140200&amp;c=CORE</link>
					<description>
						<![CDATA[ The IBM DB2 ROI tool has been designed for developers, database administrators and senior IT management personnel alike, to help them perform a clinical analysis of the cost savings gained from the Storage Optimization feature of DB2 for Linux, UNIX and Windows.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond)  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139986?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139986&amp;c=CORE</link>
					<description>
						<![CDATA[ In this Handbook, you&apos;ll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Single Sign-On The Holy Grail of Computing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139785?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139785&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities.
In this document, we&apos;ll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges.]]>				
					</description>
					<author>
						<![CDATA[Quest Software]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[actiTIME 2.0 - Time-Tracking Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139697?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139697&amp;c=CORE</link>
					<description>
						<![CDATA[ actiTIME is a time-tracking application for small and medium size teams. It helps improve business process, analyze performance and reduce costs. It provides an easy way to track time, manage job assignments, generate reports and prepare billing data.]]>				
					</description>
					<author>
						<![CDATA[Actimind, Inc.]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[An IT Executive &apos; s Guide to Effective Unix Migrations with Dell Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139679?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139679&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, listen to expert Scott Sawyer explain how Dell Services can help you plan for modernization of your legacy Unix infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Delivering Identity Management Results in 30 Days]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139654?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139654&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 29 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Red Hat Enterprise Linux Beats Microsoft Windows Server 2008 in Value]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139549?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139549&amp;c=CORE</link>
					<description>
						<![CDATA[ Evaluate the savings, performance, and overall value of a Red Hat Enterprise Linux deployment versus a Microsoft Windows Server 2008 deployment. In this whitepaper, the two systems are compared over a six-year period, with various e&amp;#45;commerce configurations covering small, medium, and large business scenarios.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Thu, 24 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Robot/SCHEDULE Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139267?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139267&amp;c=CORE</link>
					<description>
						<![CDATA[ Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.]]>				
					</description>
					<author>
						<![CDATA[Help/Systems]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139218?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139218&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper features real-world examples from US enterprises on how the benefits
of keeping mobile devices functioning without interruption are felt on every
level of business.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Dealing with Linux Server Sprawl]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139522?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139522&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations that do not have an active management strategy are often left with significant server sprawl issues. This expert webcast discusses a three pronged approach for overcoming these issues and explores different options for virtualization on Linux platforms.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Critical Role of Linux in a Data Center Consolidation Initiative]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139138?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139138&amp;c=CORE</link>
					<description>
						<![CDATA[ Without a comprehensive data center consolidation strategy, many of today&apos;s businesses are unable to lower power and cooling costs or effectively manage server workload utilization. In this expert Pocket E-Guide, you will discover why Linux should play a key role in your data center consolidation strategy.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Help Desk Authority Professional Edition &amp; #45; &lt; i/ &gt; 30 Day Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138861?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138861&amp;c=CORE</link>
					<description>
						<![CDATA[ How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adding Application Control to Your Security Toolbox]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139730?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139730&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the
expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must
meet.]]>				
					</description>
					<author>
						<![CDATA[Fortinet, Inc. / Alternative Technology Group of Arrow ECS]]>				
					</author>
					<pubDate>
						Mon, 07 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Linux Server Sprawl with Red Hat Satellite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138751?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138751&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast addresses the challenges of server sprawl and introduces a new tool to help overcome them. Discover how this technology enables simplified management of your Linux environment and reduces administrative costs.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Thu, 03 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138517?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138517&amp;c=CORE</link>
					<description>
						<![CDATA[ PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.]]>				
					</description>
					<author>
						<![CDATA[PistolStar, Inc.]]>				
					</author>
					<pubDate>
						Wed, 26 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Top Reasons To Choose Red Hat Enterprise Linux]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138392?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138392&amp;c=CORE</link>
					<description>
						<![CDATA[ You probably already know that some of the largest and most demanding companies trust Red Hat to drive the IT infrastructure behind their successful businesses. This whitepaper will list and discuss the top reasons you should choose Red Hat Enterprise Linux to power the demanding applications you rely on to run your company.]]>				
					</description>
					<author>
						<![CDATA[Red Hat and Intel]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Migrate From Unix To Linux In Six Steps]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138380?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138380&amp;c=CORE</link>
					<description>
						<![CDATA[ CIOs are increasingly aware that the Linux&amp;#174; platform offers a low-risk, robust, and value-for-money alternative to traditional UNIX&amp;#174; platforms. 
This whitepaper will list and describe a simple, six&amp;#45;step process for migrating from UNIX to Linux.]]>				
					</description>
					<author>
						<![CDATA[Red Hat and Intel]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Red Hat Enterprise Linux: Your Solaris Alternative]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138391?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138391&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will review some key features and benefits of both Solaris and Red Hat Enterprise Linux. We will also explain why Red Hat Enterprise Linux
is an ideal solution for enterprises that are facing Sun and SPARC&apos;s uncertain future, whether you are considering launching a new IT production environment or migrating a legacy environment...]]>				
					</description>
					<author>
						<![CDATA[Red Hat and Intel]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Migrating From UNIX/ RISC To Red Hat Enterprise Linux &amp; #174; On Intel &amp; #174; Processor &amp;  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138389?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138389&amp;c=CORE</link>
					<description>
						<![CDATA[ Red Hat Enterprise Linux running on Intel&amp;#174; processor-based servers
is helping companies cut TCO by up to 50 percent and more versus comparable UNIX/RISC solutions, while providing a better foundation for growth. This white paper outlines the key benefits of migration and provides a step-by-step guide to conducting a successful transition.]]>				
					</description>
					<author>
						<![CDATA[Red Hat and Intel]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Moving From Solaris To Red Hat Enterprise Linux]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138390?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138390&amp;c=CORE</link>
					<description>
						<![CDATA[ Red Hat&amp;#174; Enterprise Linux&amp;#174; is a standards-based UNIX&amp;#174;&amp;#45;like operating system that provides a development environment similar to SunTM SolarisTM. This paper looks to highlight some of the major differences between Solaris and Red Hat Enterprise Linux to help application developers port their code.]]>				
					</description>
					<author>
						<![CDATA[Red Hat and Intel]]>				
					</author>
					<pubDate>
						Mon, 10 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expert Tips for a Unix-to-Linux Server Migration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138008?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138008&amp;c=CORE</link>
					<description>
						<![CDATA[ Once an organization sets up a Linux server, they must tackle the complex process of migrating Unix-based applications to this new server. In this expert E-Guide, brought to you by SearchEnterpriseLinux.com and Arrow, you will discover how to get started on a Unix-to-Linux migration.]]>				
					</description>
					<author>
						<![CDATA[Arrow ECS HP Group]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leveraging SUSE Linux Enterprise and HP Platforms for Business-Critical Workload Deployments]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139696?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139696&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC White Paper takes an in-depth look at the use of Linux as a commercial solution in business-critical environments. It offers a deeper review of SUSE Linux Enterprise (SLE) and HP&apos;s portfolio of standards-based server solutions.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplifying UNIX Migration - Dell and Red Hat Pave the Way]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138677?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5138677&amp;c=CORE</link>
					<description>
						<![CDATA[ Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136712?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136712&amp;c=CORE</link>
					<description>
						<![CDATA[ In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality?  Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach.  This paper discusses the importance of taking a unified approach to service support management and...]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Crossing the Chasm Between the Service Desk and Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136624?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136624&amp;c=CORE</link>
					<description>
						<![CDATA[ IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136662&amp;c=CORE</link>
					<description>
						<![CDATA[ The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Software Webinar &amp; #45; Track It!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136368?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136368&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webinar to get an overview of Numara&amp;#39;s Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Red Hat and Intel: Moving Intelligence Forward]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136738?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136738&amp;c=CORE</link>
					<description>
						<![CDATA[ Put state-of-the-art intelligence to work on the challenges of tomorrow by running Red Hat Enterprise Linux on the latest Intel&amp;reg; Xeon&amp;reg; processors. Red Hat&apos;s open source, commercial-strength innovation delivers optimized results for performance, energy efficiency, and advanced virtualization on Intel platforms, all at an affordable price.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Linux Client Migration Cookbook, Version 2: A Practical Planning and Implementation Guide  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135848?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5135848&amp;c=CORE</link>
					<description>
						<![CDATA[ This implementation guide to migrating to desktop Linux provides a technical planning reference for IT organizations, large or small, that are now considering a migration to Linux-based personal computers.]]>				
					</description>
					<author>
						<![CDATA[Red Hat]]>				
					</author>
					<pubDate>
						Fri, 15 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analyzing the Total Cost of a Global Service Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5136809&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom&apos;s Service Desk solution.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Practical and Flexible IT Service Management for the Real World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131453?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5131453&amp;c=CORE</link>
					<description>
						<![CDATA[ This webinar will show you why Numara&amp;#174; FootPrints&amp;#174; 9&amp;#44; a highly flexible and practical service desk solution&amp;#44; is the best value in the service desk market today.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Tue, 06 Jan 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[7 Things Every System Administrator Should Know about OpenSSH]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102240?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=102240&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will focus on the OpenSSH implementation&amp;#44; which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux&amp;#45;based operating systems&amp;#44; including Red Hat Enterprise Linux and Fedora.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[10 Red Hat &amp; #174; Linux &amp; #153; Tips and Tricks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102241?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=102241&amp;c=CORE</link>
					<description>
						<![CDATA[ Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers&amp;#174; (RHCEs) to give you a quick reference guide to help you navigate Red Hat&amp;#174; Linux&amp;#153; systems.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Adding Business Value With Cross-Platform Solutions: Linux running on IBM Servers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139783?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139783&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC White Paper is based on research data collected at a dozen customer sites in the United States, Canada, and Europe, all with mixed server platforms, to find the technical and business outcomes from deploying cross-platform Linux solutions on IBM servers. This paper presents the key findings of a return on investment (ROI) analysis.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[North Shore Medical Center Provides Better Support with AMD Processor &amp; #45;based Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5139200&amp;c=CORE</link>
					<description>
						<![CDATA[ Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Accelerate ITIL Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94638?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=94638&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.]]>				
					</description>
					<author>
						<![CDATA[Bomgar Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Linux%20Help%20Desk%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Numara &amp; #174; FootPrints Change Management: Solutions for Automating and Managing Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95365?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=95365&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Linux Help Desk Software&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
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