Model Call Center - KnowledgeStorm http://www.knowledgestorm.com KnowledgeStorm en-us Copyright &#169; 2009KnowledgeStorm, Inc. All rights reserved. Wed, 25 Nov 2009 00:00:00 EST 60 <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5140499&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Tesco Migrates Crucial Mainframe Applications to Create a Common Operating Model that can ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5140422?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5140422&c=CORE Tue, 27 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Solutions for Small to Medium Data Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5140331&c=CORE Fri, 23 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value]]> http://www.knowledgestorm.com/search/index/sol_summary/5140278?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5140278&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Chapter 2: Re-make or Re-model – Cloud Developer Strategies]]> http://www.knowledgestorm.com/search/index/sol_summary/5139943?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139943&c=CORE Wed, 07 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system, ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139757?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139757&c=CORE Thu, 01 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]> http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139509&c=CORE Fri, 18 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139224&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Communications Skills for Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139215&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139223&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Giving Nurses More Time to Care]]> http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139225&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Managing Third-Party Compliance]]> http://www.knowledgestorm.com/search/index/sol_summary/5139122?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139122&c=CORE Fri, 11 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Controlling the Cost of Audio Conferencing]]> http://www.knowledgestorm.com/search/index/sol_summary/5139011?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139011&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Get More Value from Audio Conferencing]]> http://www.knowledgestorm.com/search/index/sol_summary/5139009?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139009&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Audio Conferencing 2.0: Control Costs & Simplify Administration]]> http://www.knowledgestorm.com/search/index/sol_summary/5139015?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139015&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139077&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]> http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139075&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[The Leader in On-Demand Call Centers: Five9 Product Overview]]> http://www.knowledgestorm.com/search/index/sol_summary/5139071?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139071&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Datacenter Management Optimization with Microsoft System Center]]> http://www.knowledgestorm.com/search/index/sol_summary/5138886?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5138886&c=CORE Tue, 08 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Desktop Demystified: Server-Centric Client Virtualization Model Reduces Costs While ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5138848?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5138848&c=CORE Tue, 08 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Green IT Matters at Wipro LTD]]> http://www.knowledgestorm.com/search/index/sol_summary/5140285?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5140285&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[VKernel Chargeback & #45; Automated Chargeback Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/5137147?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5137147&c=CORE Wed, 08 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[The Dynamic Infrastructure Worldwide Forum]]> http://www.knowledgestorm.com/search/index/sol_summary/5139894?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139894&c=CORE Wed, 17 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Software Testing eZine Vol.2 & #45; Testing Strategies for Complex Environments: Agile, SOA]]> http://www.knowledgestorm.com/search/index/sol_summary/5135580?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5135580&c=CORE Wed, 06 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]> http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5135523&c=CORE Tue, 14 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Analyzing the Total Cost of a Global Service Desk]]> http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5136809&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]> http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5135216&c=CORE Thu, 05 Mar 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[eBook: Building A Center Of Excellence]]> http://www.knowledgestorm.com/search/index/sol_summary/5133461?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5133461&c=CORE Wed, 18 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Programmable Logic Controller Product Lines (PLCs)]]> http://www.knowledgestorm.com/search/index/sol_summary/96433?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=96433&c=CORE Fri, 13 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices in the Call Center: A Customer Touch & #45;Point Methodology]]> http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5132112&c=CORE Mon, 26 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Voice Architectures and Deployment Models]]> http://www.knowledgestorm.com/search/index/sol_summary/102279?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=102279&c=CORE Wed, 10 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]> http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=102275&c=CORE Wed, 10 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Increase Profits and Customer Satisfaction in the Communications Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/5137368?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5137368&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Addressing the challenges of implementing a customer-centric strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5137365&c=CORE Fri, 05 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Data Center Projects: Growth Model]]> http://www.knowledgestorm.com/search/index/sol_summary/101809?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=101809&c=CORE Thu, 20 Nov 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Case Study: A Model of Virtualization]]> http://www.knowledgestorm.com/search/index/sol_summary/5141305?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5141305&c=CORE Fri, 31 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Case Study: A Model of Virtualization]]> http://www.knowledgestorm.com/search/index/sol_summary/5139706?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139706&c=CORE Thu, 30 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139902?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139902&c=CORE Wed, 01 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Working Smart in IT Operations: The Case for Consolidated Operations]]> http://www.knowledgestorm.com/search/index/sol_summary/5136894?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5136894&c=CORE Wed, 01 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]> http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=100297&c=CORE Wed, 17 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5138486&c=CORE Fri, 25 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[North Shore Medical Center Provides Better Support with AMD Processor & #45;based Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/5139200?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5139200&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[VUE Software: Insurance Commission & Incentive Compensation Management]]> http://www.knowledgestorm.com/search/index/sol_summary/96671?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=96671&c=CORE Fri, 16 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]> http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=94401&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[How to Implement Chargeback in a Virtualized Data Center Using the Resource Consumption Model]]> http://www.knowledgestorm.com/search/index/sol_summary/94302?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=94302&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers & #63;]]> http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=93294&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5137862?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=5137862&c=CORE Wed, 07 Nov 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[Empowerment as a Growth Strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=98731&c=CORE Sat, 01 Sep 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=93607&c=CORE Sun, 01 Apr 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml <![CDATA[AC Vs. DC Power Distribution for Data Centers]]> http://www.knowledgestorm.com/search/index/sol_summary/99237?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Model Call Center&n=99237&c=CORE Mon, 01 Jan 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Model%20Call%20Center/ds,CORE/oe,utf8/rss.xml