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Thu, 21 Aug 2008 00:00:00 EDT 60 <![CDATA[How to Calculate the ROI of Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98143?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98143&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Increase First Contact Resolution: The Key to Superior Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98146?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98146&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]> http://www.knowledgestorm.com/search/index/sol_summary/98148?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98148&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Steps for Implementing Comprehensive Support Management]]> http://www.knowledgestorm.com/search/index/sol_summary/98308?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98308&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[How Does Your IT Help Desk Measure Up?]]> http://www.knowledgestorm.com/search/index/sol_summary/98147?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98147&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Leadership Strategy: How to Provide World-Class Help Desk Support]]> http://www.knowledgestorm.com/search/index/sol_summary/98149?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98149&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Shenzhen Telecom]]> http://www.knowledgestorm.com/search/index/sol_summary/98025?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=98025&c=CORE Tue, 01 Jul 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Remote Support Service]]> http://www.knowledgestorm.com/search/index/sol_summary/96807?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96807&c=CORE Thu, 22 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ExtraView IT HelpDesk]]> http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=95023&c=CORE Tue, 20 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ShopVue - Paperless Dispatch with Graphical Sequencer]]> http://www.knowledgestorm.com/search/index/sol_summary/96648?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96648&c=CORE Fri, 16 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Purchasing, Procurement and Requisition Management Software for .Net2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/96411?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96411&c=CORE Tue, 06 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Inventory, Warehouse and Supply Chain Management Software for .Net2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/96413?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96413&c=CORE Tue, 06 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Advanced Financial Management Software for .Net2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/96407?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96407&c=CORE Tue, 06 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Sales Order Management Software for .Net2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96412&c=CORE Tue, 06 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ImageMC++]]> http://www.knowledgestorm.com/search/index/sol_summary/96355?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96355&c=CORE Mon, 05 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management]]> http://www.knowledgestorm.com/search/index/sol_summary/96098?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96098&c=CORE Fri, 25 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[FACTS® CLAIMS & ENCOUNTERS™]]> http://www.knowledgestorm.com/search/index/sol_summary/95478?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=95478&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[CONFIGURATION SOLUTIONS -- Providing Enterprise Wide Pricing, Product & Process ...]]> http://www.knowledgestorm.com/search/index/sol_summary/96134?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=96134&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ERP for Service Organizations]]> http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=95262&c=CORE Tue, 25 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support solution]]> http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=95018&c=CORE Wed, 19 Mar 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Boosting Online Commerce Profitability]]> http://www.knowledgestorm.com/search/index/sol_summary/94479?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94479&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Best Practices for Producing On Demand Video for the Web]]> http://www.knowledgestorm.com/search/index/sol_summary/94482?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94482&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ERP Software Acquisition in an FDA Regulated Environment]]> http://www.knowledgestorm.com/search/index/sol_summary/94695?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94695&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[FUELING GROWTH, DRIVING OPERATIONAL EXCELLENCE]]> http://www.knowledgestorm.com/search/index/sol_summary/94697?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94697&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Cisco 2800 Series]]> http://www.knowledgestorm.com/search/index/sol_summary/94263?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94263&c=CORE Thu, 28 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]> http://www.knowledgestorm.com/search/index/sol_summary/94228?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94228&c=CORE Thu, 28 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[On-Demand Support Software]]> http://www.knowledgestorm.com/search/index/sol_summary/94062?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94062&c=CORE Tue, 26 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Parature ' s Online Customer Service Software & Solutions]]> http://www.knowledgestorm.com/search/index/sol_summary/94063?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94063&c=CORE Tue, 26 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]> http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=93871&c=CORE Wed, 20 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[FAU’s Students and Faculty Are Resolving 97% of Support Issues On Their Own by Using Parature]]> http://www.knowledgestorm.com/search/index/sol_summary/94057?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94057&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Providing Personalized Support for Multiple User Groups]]> http://www.knowledgestorm.com/search/index/sol_summary/94058?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94058&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Small Businesses Think Big - Making Your Small Business Seem a Whole Lot Bigger]]> http://www.knowledgestorm.com/search/index/sol_summary/93990?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=93990&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them]]> http://www.knowledgestorm.com/search/index/sol_summary/94056?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94056&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Using Strategic Surveys to Accelerate the Customer Feedback Process]]> http://www.knowledgestorm.com/search/index/sol_summary/94059?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94059&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[BuilderMT Increases Customer Satisfaction From 66% to 90% in Less than a Year with Parature]]> http://www.knowledgestorm.com/search/index/sol_summary/94061?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94061&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Webinar: The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them]]> http://www.knowledgestorm.com/search/index/sol_summary/94060?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=94060&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]> http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=93607&c=CORE Fri, 01 Feb 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[HelpConnection.NET - .NET Help Desk Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=91493&c=CORE Tue, 16 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[HelpConnection.NET Solution Trial Version .NET Help Desk]]> http://www.knowledgestorm.com/search/index/sol_summary/91491?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=91491&c=CORE Mon, 01 Oct 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]> http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=85731&c=CORE Wed, 01 Nov 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=84215&c=CORE Mon, 30 Oct 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Mobilizing Your Workforce - The Powerful Differentiator - Including Information from " The ...]]> http://www.knowledgestorm.com/search/index/sol_summary/82906?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=82906&c=CORE Mon, 01 May 2006 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[The Role of Web-Based Self-Service in the Support Organization]]> http://www.knowledgestorm.com/search/index/sol_summary/78954?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=78954&c=CORE Sat, 01 Oct 2005 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets ...]]> http://www.knowledgestorm.com/search/index/sol_summary/76846?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=76846&c=CORE Mon, 01 Aug 2005 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[2005 Trends & Directions in Web-Based Support]]> http://www.knowledgestorm.com/search/index/sol_summary/75841?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=75841&c=CORE Wed, 01 Jun 2005 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=72594&c=CORE Fri, 04 Feb 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[IT HelpDesk Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=72166&c=CORE Fri, 21 Jan 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Support Solution]]> http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=72165&c=CORE Fri, 21 Jan 2005 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Leadership and Corporate Culture]]> http://www.knowledgestorm.com/search/index/sol_summary/70458?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=70458&c=CORE Thu, 01 Jan 2004 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml <![CDATA[Alliance PocketPC - Impact Field Productivity]]> http://www.knowledgestorm.com/search/index/sol_summary/52210?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=On-Line Function CRM&n=52210&c=CORE Thu, 12 Dec 2002 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,On-Line Function CRM/ds,CORE/oe,utf8/rss.xml