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					<title>
					<![CDATA[Optimizing the Application Testing of Your Siebel CRM Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100824?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100824&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Built for Sales :The Executive Guide to Selecting CRM that Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100868?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100868&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Surviving and Thriving in the Customer-Driven Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100385?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100385&amp;c=CORE</link>
					<description>
						<![CDATA[ The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools.  Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Empowering the Mobile Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100539?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100539&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Client Relationship Management for Asset Managers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100540?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100540&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100541?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100541&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base, get insight into new areas of opportunity, and do more with less.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100542?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100542&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Creating Business Value with Communication-Enabled CRM Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100233?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100233&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage’ Benefits Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100381?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100381&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the key questions every organization should ask of a vendor and the ways ‘The Oracle Advantage’ addresses each of these areas.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100538?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100538&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, increase productivity, contributing revenues.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Third Stakeholder: The End-User’s Impact on CRM ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99952?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99952&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.]]>				
					</description>
					<author>
						<![CDATA[Knoa Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[It’s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100535?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100535&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100536?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100536&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that will enable you to create an information-rich environment that empowers your workforce to perform at its peak and use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Take the Fast Track to Easy CRM and ERP Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99955?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99955&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Why CRM? The Business Case for Customer Relationship Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100380?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100380&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100537?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100537&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains, CRM is first and foremost a strategy, and CRM technology enables and supports this unique business strategy--not the other way around.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100611?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=100611&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Dynamics.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Jumpstarting BI in the midmarket]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98722?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98722&amp;c=CORE</link>
					<description>
						<![CDATA[ This Webcast will examine those tools and explore the myriad of BI options available to CIOs.]]>				
					</description>
					<author>
						<![CDATA[Cognos, an IBM Company]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99021?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99021&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their &quot;disconnected&quot; devices.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Scribe Adapter for Microsoft Dynamics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99314?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99314&amp;c=CORE</link>
					<description>
						<![CDATA[ Scribe makes it extremely easy for you to integrate to and migrate from virtually any business application with Microsoft Dynamics CRM by providing a full set of essential building blocks - with no need for you to write a single line of code.]]>				
					</description>
					<author>
						<![CDATA[Scribe Software]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99019?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99019&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99027?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=99027&amp;c=CORE</link>
					<description>
						<![CDATA[ This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98424?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98424&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97044?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=97044&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online ® Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96445?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=96445&amp;c=CORE</link>
					<description>
						<![CDATA[ Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online ® Offer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96931?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=96931&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution &amp; find out what small business decision makers are buzzing about.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95928?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=95928&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Road to IT Governance Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95320?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=95320&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper details a case study of Brigham Young University and how they established an award-winning IT Governance structure as a foundation for improving the business value of their office of Information Technology.]]>				
					</description>
					<author>
						<![CDATA[SERENA Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 27 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM for the Professional on the Go]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94688?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=94688&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Serena Mariner On Demand 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95350?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=95350&amp;c=CORE</link>
					<description>
						<![CDATA[ Serena Mariner is a highly functional on demand Project Portfolio Management Solution.  It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.]]>				
					</description>
					<author>
						<![CDATA[SERENA Software, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, &amp; ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92538?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=92538&amp;c=CORE</link>
					<description>
						<![CDATA[ BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SAP CRM Webcast -- Stronger Partnerships for Stronger Profits]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93599?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=93599&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 14 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Onyx CRM Seattle Mariners/ds,CORE/oe,utf8/rss.xml">
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					<![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=92211&amp;c=CORE</link>
					<description>
						<![CDATA[ This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Tue, 11 Dec 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Onyx CRM Seattle Mariners&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
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