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	Oracle Corp CRM  - KnowledgeStorm
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	KnowledgeStorm
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					<![CDATA[60 TB of Savings in 4 Days: EMC IT’s Informatica Data Archive Proof of Concept]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141159?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5141159&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper illustrates the ability to reduce the data growth challenge seen with EMC’s Oracle Applications CRM implementation via a Proof of Concept (POC) sponsored by the EMC IT organization.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
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					<![CDATA[Sun Systems for Oracle &apos; s Siebel CRM Enterprise: Transform Your Business for Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141037?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5141037&amp;c=CORE</link>
					<description>
						<![CDATA[ Consolidating and virtualizing application, web, and database tiers for enterprise Oracle&amp;reg; Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun&apos;s platform for the Oracle Siebel CRM software stack.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Associated Banc-Corp Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140798?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140798&amp;c=CORE</link>
					<description>
						<![CDATA[ After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Optimizing the Order-to-Cash Process: Managing Documents throughout the Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140268?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140268&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.]]>				
					</description>
					<author>
						<![CDATA[Dolphin Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Is an Oracle Upgrade Right for You?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140181?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140181&amp;c=CORE</link>
					<description>
						<![CDATA[ Many companies are considering Oracle R12 to help them thrive in the global business environment. But upgrading can affect the organization as a whole as well as processes and underlying technologies. To help you avoid costs and delays and take full advantage of the software, AT&amp;T experts outline key steps for assessing your upgrade readiness.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Make CRM Work the Way Salespeople Do]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139978?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5139978&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139800?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5139800&amp;c=CORE</link>
					<description>
						<![CDATA[ According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they&apos;re only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers &amp; Rogers Group and Oracle.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Winning in Today &apos; s Environment: Six Imperatives for the Chief Sales Officer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140244?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140244&amp;c=CORE</link>
					<description>
						<![CDATA[ Download the Oracle CRM White Paper, &quot;Winning in Today&apos;s Environment: Six Imperatives for the Chief Sales Officer,&quot; to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sun Reference Configurations for Oracle Data Warehouses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139184?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5139184&amp;c=CORE</link>
					<description>
						<![CDATA[ Sun and Oracle Optimized Data Warehousing Solutions combine the Oracle Database with industry-leading Sun servers, Sun StorageTek arrays, and the Solaris OS. These solutions include both the Oracle Optimized Reference Configurations for Sun and Oracle Optimized Warehouses for Sun.  Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Fast Track ERP Implementation: Advice from the Field]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136767?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136767&amp;c=CORE</link>
					<description>
						<![CDATA[ ERP implementations don&apos;t have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks.  It presents a case study of Colfax&apos;s complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136441?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136441&amp;c=CORE</link>
					<description>
						<![CDATA[ Selling in today&apos;s economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today&apos;s economy. There are important dos and don&apos;ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Self-Service That Really Serves]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136445?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136445&amp;c=CORE</link>
					<description>
						<![CDATA[ To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Creating Enduring Customer Relationships]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136505?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136505&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Connect and Empower Mobile Salespeople]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136503?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136503&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Video White Paper: Seven Tips for Profiting from Lean Times with CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136508?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136508&amp;c=CORE</link>
					<description>
						<![CDATA[ The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That&apos;s why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Maximizing CRM Effectiveness During Lean Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136504?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136504&amp;c=CORE</link>
					<description>
						<![CDATA[ When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Differentiate Your Company with Complete CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136443?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136443&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[ONE Oracle News for Midsize Organizations - Issue 05]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136251?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136251&amp;c=CORE</link>
					<description>
						<![CDATA[ In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 04 Jun 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Deploying Oracle Real Application Clusters (RAC) on Solaris &amp; trade; Zone Clusters]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141023?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5141023&amp;c=CORE</link>
					<description>
						<![CDATA[ Solaris&amp;trade; Cluster provides Solaris Zone Clusters (also called Solaris Containers Clusters), which provide virtual clusters and support the consolidation of multiple cluster applications onto a single cluster. Specifically, this article describes how Oracle Real Application Clusters (RAC) can be deployed on a zone cluster.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 06 May 2009 00:00:00 EDT				
					</pubDate>
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					<![CDATA[A Guide to Deploying Oracle &amp; reg; Real Application Clusters on Sun Storage 7000 Unified  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140791?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140791&amp;c=CORE</link>
					<description>
						<![CDATA[ This quick start guide shows how to configure the Sun Storage 7000 Unified Storage System and hosts on the Solaris&amp;trade; Operating System for Oracle RAC infrastructure deployment.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Enhance Customer Loyalty through Higher Responsiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139345?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5139345&amp;c=CORE</link>
					<description>
						<![CDATA[ The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Social CRM Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134695?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5134695&amp;c=CORE</link>
					<description>
						<![CDATA[ Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retailers &apos; Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136502?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136502&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore the global retail industry&apos;s movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 09 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133784?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5133784&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Tue, 03 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133785?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5133785&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Tue, 03 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify Oracle CRM On Demand Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133581?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5133581&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution.  Read this paper for more.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 23 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analytics Partners - Delivering Faster and More Strategic BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132916?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5132916&amp;c=CORE</link>
					<description>
						<![CDATA[ Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line&amp;#44; as well as confidence in Oracle&amp;#39;s commitment to the emerging and mid&amp;#45;market as well as to its channel partners.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 28 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Seven Tips for Profiting from Lean Times with CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132114?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5132114&amp;c=CORE</link>
					<description>
						<![CDATA[ With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Configuring Sun &amp; trade; Storage 7000 Unified Storage Systems for Oracle &amp; reg; Databases]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137887?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5137887&amp;c=CORE</link>
					<description>
						<![CDATA[ In planning storage solutions for Oracle database applications, Sun Storage 7000 Unified Storage Systems offer a range of performance and scalability options, and can be configured to meet specific application requirements for capacity, performance, and reliability.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Deploying Oracle Databases on Sun Storage 7000 Unified Storage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140790?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140790&amp;c=CORE</link>
					<description>
						<![CDATA[ In planning storage solutions for Oracle database applications, Sun Storage 7000 Unified Storage Systems offer a range of performance and scalability options, and can be configured to meet specific application requirements for capacity, performance, and reliability.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Do You Evaluate Which On-Demand CRM Solution is Right for You?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136506?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136506&amp;c=CORE</link>
					<description>
						<![CDATA[ The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136247?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136247&amp;c=CORE</link>
					<description>
						<![CDATA[ Midsized companies often feel challenged by their deep pocketed competitors.  However, being a midsized business actually makes you more agile in the market.  However, this agility is dependent on your ability to manage data, information, and develop processes.  This paper will outline how Oracle can help assist your data management solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Plugging In the Universal Adapter]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134830?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5134830&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications.  Check out this white paper to understand how you can &apos;plug in&apos; Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134832?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5134832&amp;c=CORE</link>
					<description>
						<![CDATA[ Through interviews with service providers, this white paper identifies the most important capabilities of an effective training platform as well as examines the pressures companies and their project managers confront when tackling enterprise application implementations and upgrades.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Management Excellence: Leveraging Technology and Techniques]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140072?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140072&amp;c=CORE</link>
					<description>
						<![CDATA[ One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Surviving and Thriving in the Customer-Driven Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100385?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=100385&amp;c=CORE</link>
					<description>
						<![CDATA[ The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools.  Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[It &amp; #39;s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face&amp;#44; the growing Web 2.0 trend in the enterprise&amp;#44; and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Working the Way Salespeople Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100386?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=100386&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99965?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=99965&amp;c=CORE</link>
					<description>
						<![CDATA[ This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents]]>				
					</description>
					<author>
						<![CDATA[STR Software]]>				
					</author>
					<pubDate>
						Tue, 09 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5136267&amp;c=CORE</link>
					<description>
						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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					<![CDATA[Maximizing Customer Value with Oracle Business Intelligence Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140075?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5140075&amp;c=CORE</link>
					<description>
						<![CDATA[ This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
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					<![CDATA[Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137862?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=5137862&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle&apos;s vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.]]>				
					</description>
					<author>
						<![CDATA[Hewlett Packard Company and Intel]]>				
					</author>
					<pubDate>
						Wed, 07 Nov 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Performance Monitor: ERP at the Speed of Light]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94943?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=94943&amp;c=CORE</link>
					<description>
						<![CDATA[ Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Oracle%20Corp%20CRM/ds,CORE/oe,utf8/rss.xml">
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			<item>					
					<title>
					<![CDATA[Application Performance Brief: Oracle Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94632?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Oracle Corp CRM&amp;n=94632&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle Applications are a collection of enterprise business applications&amp;#44; including ERP&amp;#44; SCM&amp;#44; and CRM applications&amp;#44; all utilizing Oracle&amp;#39;s core relational database management system technologies.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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