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	Outsource Customer Service Hosting Software  - KnowledgeStorm
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	KnowledgeStorm
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					<title>
					<![CDATA[Parature Customer Service™ Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99603?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99603&amp;c=CORE</link>
					<description>
						<![CDATA[ Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Editor &apos; s Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99715?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99715&amp;c=CORE</link>
					<description>
						<![CDATA[ Research ups awareness on backdoors that present attackers with a cheaper means of malware distribution and system access.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Verio Dedicated Servers &amp; Hosting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99821?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99821&amp;c=CORE</link>
					<description>
						<![CDATA[ Verio dedicated hosting solutions and a wide variety of managed services make it easy and cost-effective to procure the exact level and type of Internet services your business needs.]]>				
					</description>
					<author>
						<![CDATA[Verio.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Agile Software Lifecycle Management on Demand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99055?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99055&amp;c=CORE</link>
					<description>
						<![CDATA[ From an Agile pilot project to enterprise-wide deployment, Rally&apos;s Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.]]>				
					</description>
					<author>
						<![CDATA[Rally Software Development Corp.]]>				
					</author>
					<pubDate>
						Thu, 14 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Software Testing Services and Outsourced Software Testing Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98742?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98742&amp;c=CORE</link>
					<description>
						<![CDATA[ LogiGear offers comprehensive onshore and offshore outsource software testing services uniquely designed to meet your needs, LogiGear is a leader in global software testing and advanced test automation solutions.]]>				
					</description>
					<author>
						<![CDATA[Logigear Corporation.]]>				
					</author>
					<pubDate>
						Mon, 04 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Customer Relationship Management - Integration for a Customer Centric View]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99026?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99026&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99286?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99286&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99578?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99578&amp;c=CORE</link>
					<description>
						<![CDATA[ Parature Customer Service software reduced time on manual administrative activities by 25 percent and not the team closes tickets 25 percent faster.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Tactical Management of Agile Development: Achieving Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99052?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99052&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, and Defining Features.]]>				
					</description>
					<author>
						<![CDATA[Rally Software Development Corp.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Compliance and offshoring best practices for the CIO]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99494?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99494&amp;c=CORE</link>
					<description>
						<![CDATA[ Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer&apos;s (CIO) to meet and maintain compliance regulations when outsourcing.]]>				
					</description>
					<author>
						<![CDATA[ProSource Development]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[PODCAST: Discover the Real-Time Benefits of ERP Outsourcing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99274?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99274&amp;c=CORE</link>
					<description>
						<![CDATA[ Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.]]>				
					</description>
					<author>
						<![CDATA[Intelligroup, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simplifying Contact Center Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98730?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98730&amp;c=CORE</link>
					<description>
						<![CDATA[ Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Outsourcing Your Infrastructure: Ten Points to Consider When Making the Move]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99561?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99561&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the factors driving IT to outsource and discusses 10 points that will help make the case to upper management.]]>				
					</description>
					<author>
						<![CDATA[Verio.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Getting Executives in Trouble]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99119?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=99119&amp;c=CORE</link>
					<description>
						<![CDATA[ Rather than hire more and more employees to manage your digital storage, you can outsource these tasks to a more knowledgeable contact. In this Videocast, legendary British comic, John Cleese gives advice on how you can do this.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Why Outsource to Russia?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98972?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98972&amp;c=CORE</link>
					<description>
						<![CDATA[ This document explains why outsourcing is done in Russia.]]>				
					</description>
					<author>
						<![CDATA[CIO Decisions]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94423?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94423&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Business Case for Outsourcing Software Testing to a Separate Vendor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98740?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98740&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.]]>				
					</description>
					<author>
						<![CDATA[Logigear Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Unique Requirements of Product Data Quality by The Data Warehouse Institute]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98510?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98510&amp;c=CORE</link>
					<description>
						<![CDATA[ TDWI explores traditional approaches to data quality, which focus on well structured data, and shows why these do not work with less structured product data.  Read about Product Data’s unique requirements and how to address them.]]>				
					</description>
					<author>
						<![CDATA[Silver Creek Systems.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Datex Corporation &amp; Best Software MAS 500: MAS 500 Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98128?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98128&amp;c=CORE</link>
					<description>
						<![CDATA[ The MAS 500 is a powerful solution for Enterprise Resource Planning.  If your company is experiencing increased transaction volume and disjointed business functions, implementing the MAS 500 can streamline efforts and help achieve customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Datex Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Transcript: It’s Easier Being Green: The Business Case for Green IT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98437?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98437&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes about the convergence of two significant trends that we are seeing across our client base, and also the four specific drivers that are causing people to think about transforming their data centers.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Discover the Real-Time Benefits of ERP Outsourcing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98569?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98569&amp;c=CORE</link>
					<description>
						<![CDATA[ Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.]]>				
					</description>
					<author>
						<![CDATA[Intelligroup, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Invoice Automation Software - Capture and Process Inbound Invoices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97492?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=97492&amp;c=CORE</link>
					<description>
						<![CDATA[ Verian&apos;s Invoice Automation solution offers &quot;one-stop shopping&quot;: a solution that quickly captures and provides control over 100% of your inbound invoices.]]>				
					</description>
					<author>
						<![CDATA[Verian Technologies]]>				
					</author>
					<pubDate>
						Mon, 16 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HP Services for Data Center Transformation: Consolidation, Virtualization, and Automation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98097?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98097&amp;c=CORE</link>
					<description>
						<![CDATA[ This brochure will give you a brief overview of three important strategies HP can put to work to help you transform your data center: consolidation, virtualization and automation.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Speeding Business Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98099?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=98099&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn how data center transformation can help your organization outsource applications and shift spending from maintenance and management to projects that support business growth and innovation.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Dialogue]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96153?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=96153&amp;c=CORE</link>
					<description>
						<![CDATA[ Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.]]>				
					</description>
					<author>
						<![CDATA[Exstream Software.]]>				
					</author>
					<pubDate>
						Sat, 26 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Aldon Community Manager - Requirements Management &amp; Incident]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96082?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=96082&amp;c=CORE</link>
					<description>
						<![CDATA[ Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Aldon.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95847?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=95847&amp;c=CORE</link>
					<description>
						<![CDATA[ The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Configuration Software Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96135?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=96135&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise configurators can reduce sales and engineering costs, increase profit margins and improve customer satisfaction. But what should you look for in a solution, and how do you go about implementing it for the best results? Read this …]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Gaining the Competitive Edge: Achieving Reverse Logistics Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96217?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=96217&amp;c=CORE</link>
					<description>
						<![CDATA[ Many companies view the reverse supply chain as cumbersome &amp; unmanageable, so they outsource the &apos;problem&apos; instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many...]]>				
					</description>
					<author>
						<![CDATA[Integrated Warehouse Solutions.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Akamai Services for the High Tech Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94494?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94494&amp;c=CORE</link>
					<description>
						<![CDATA[ Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Thu, 06 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integration Appliances - Simplify Software as a Service (SaaS) Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95283?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=95283&amp;c=CORE</link>
					<description>
						<![CDATA[ Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle E-Business Suite: Reduce Cost, Increase Flexibility, and Prime Your Organization for ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94947?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94947&amp;c=CORE</link>
					<description>
						<![CDATA[ This total cost of ownership (TCO) case study on Central Plastics explores how Oracle E-Business Suite On Demand reduces costs, increases flexibility, and primes companies for growth.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServicePower - Strengthening the Service Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94219?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94219&amp;c=CORE</link>
					<description>
						<![CDATA[ ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Think beyond Software Performance Monitoring: A Perspective on Your Service-Level  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93965?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=93965&amp;c=CORE</link>
					<description>
						<![CDATA[ One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.]]>				
					</description>
					<author>
						<![CDATA[Keynote  Systems]]>				
					</author>
					<pubDate>
						Mon, 25 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor®Vista™ – Job Shop &amp; Make-to-Order ERP Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93881?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=93881&amp;c=CORE</link>
					<description>
						<![CDATA[ Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BuilderMT Increases Customer Satisfaction From 66% to 90% in Less than a Year with Parature]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94061?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94061&amp;c=CORE</link>
					<description>
						<![CDATA[ BuilderMT is the nation&apos;s leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ten Tips for Increasing Operational Efficiency]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94005?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=94005&amp;c=CORE</link>
					<description>
						<![CDATA[ This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Not-For-Profits in Search of Member Management and Event Registration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91617?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=91617&amp;c=CORE</link>
					<description>
						<![CDATA[ It’s obvious that technology can provide solutions that save time and money, enabling you to do more for less. A bewildering variety of choices face you when you choose technology today. This document explores the ten essential things to keep in mind as you make choices about the right software for your organization.]]>				
					</description>
					<author>
						<![CDATA[Wild Apricot]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OnePlan Production Scheduler: Update Schedules to Match Speed of Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84124?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=84124&amp;c=CORE</link>
					<description>
						<![CDATA[ OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility &amp; collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Thu, 26 Apr 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Akamai Services for the High Tech Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86990?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=86990&amp;c=CORE</link>
					<description>
						<![CDATA[ Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies]]>				
					</author>
					<pubDate>
						Thu, 08 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86257?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=86257&amp;c=CORE</link>
					<description>
						<![CDATA[ In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[State of IT Outsourcing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85427?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=85427&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy. 
Read the results of Supportindustry.com&apos;s survey on the state of IT Outsourcing to learn more.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Oct 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Outsource Customer Service Hosting Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets  ...]]>				
					</title>
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					<description>
						<![CDATA[ Executives at First American realized that they were spending an enormous amount of time &amp; money maintaining help desk software that didn&apos;t meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns &amp; save over $2 million in upgrades &amp; hardware costs, &amp; $500,000 annually on maintenance costs.]]>				
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					<author>
						<![CDATA[TechExcel, Inc.]]>				
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					<pubDate>
						Mon, 01 Aug 2005 00:00:00 EDT				
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					<![CDATA[Customer Support Solution]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
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					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[ExtraView Enterprise - Business Process Management Software]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/72167?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=72167&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.]]>				
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					<author>
						<![CDATA[Extraview Corporation]]>				
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					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Steel Enterprise Management Systems - ERP for Metals Industry]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/59463?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=59463&amp;c=CORE</link>
					<description>
						<![CDATA[ STEELMAN - SEMS is designed specifically for the metal industry. Metal processors have many unique issues that generic ERP packages will not solve. SEMS delivers terminologies, screens, and workflows that your staff can readily relate to and productively use with minimal training. SEMS can scale from 20 to over 1000 users and any metal type.]]>				
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					<author>
						<![CDATA[STEELMAN Software Solutions Inc]]>				
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					<pubDate>
						Wed, 24 Sep 2003 00:00:00 EDT				
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					<![CDATA[Advanced Professional Services Automation / Project Portfolio Management]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/55724?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=55724&amp;c=CORE</link>
					<description>
						<![CDATA[ Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.]]>				
					</description>
					<author>
						<![CDATA[Unanet Technologies]]>				
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					<pubDate>
						Tue, 06 May 2003 00:00:00 EDT				
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					<![CDATA[Astea Alliance - Service Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25292?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Outsource Customer Service Hosting Software&amp;n=25292&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance -supports the complete service lifecycle, and enables you to manage staff 
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions &amp; gives you a wealth of decision support tools to continuously refine the quality of your service process.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Fri, 25 Oct 2002 00:00:00 EDT				
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