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	KnowledgeStorm
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					<![CDATA[Simplifying Contact Center Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98730?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98730&amp;c=CORE</link>
					<description>
						<![CDATA[ Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<![CDATA[From Cold to Hot: Lead Nurturing Programs That Generate Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99329?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99329&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<![CDATA[Customer Relationship Management Sales Enablement: User Acceptance Means More Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99022?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99022&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99027?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99027&amp;c=CORE</link>
					<description>
						<![CDATA[ This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99019?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99019&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Software as a Service Dramatically Improves CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97042?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97042&amp;c=CORE</link>
					<description>
						<![CDATA[ This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<![CDATA[Tackle Data Growth Issues through the Power of Enterprise Data Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96758?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=96758&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how organizations can address data growth issues through the power of enterprise data management. As a recognized best practice, database archiving has proven effective in managing continued application data growth.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Optimizing Today &apos; s CRM Business Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99258?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99258&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.]]>				
					</description>
					<author>
						<![CDATA[TechExcel]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customer Relationship Management - Integration for a Customer Centric View]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99026?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99026&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CRM Best Practices to Optimize Salesforce Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99270?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99270&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[On Demand CRM Goes Strategic]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98747?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98747&amp;c=CORE</link>
					<description>
						<![CDATA[ Examine what is new in on-demand customer relationship management (CRM), learn the six questions every buyer should ask before making a CRM investment and gain key lessons for finding the right fit for your business.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99021?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=99021&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their &quot;disconnected&quot; devices.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Integrating Data in the Information System: An Open Source Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98524?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98524&amp;c=CORE</link>
					<description>
						<![CDATA[ Data integration guarantees the consistency of data in the overall information system.  This white paper describes how Open Source helps solving the interoperability challenge.]]>				
					</description>
					<author>
						<![CDATA[Talend]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97246?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97246&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Best Practices for Pipeline Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97410?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97410&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will discuss some common factors that impact a company’s ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Microsoft Dynamics CRM Online ® Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96445?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=96445&amp;c=CORE</link>
					<description>
						<![CDATA[ Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[IT Briefing: Making the Most of OSS and Service Provider CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97802?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97802&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97044?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97044&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Professional Services White Paper: Growth Strategies in Uncertain Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97318?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97318&amp;c=CORE</link>
					<description>
						<![CDATA[ In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Dynamics.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Take Sales to the Next Level with Information OnDemand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96876?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=96876&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[10 Reasons to Get Your Support Software as a Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96618?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=96618&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95926?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=95926&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95930?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=95930&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper identifies the most important capabilities of an effective enterprise application training platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95928?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=95928&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95275?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=95275&amp;c=CORE</link>
					<description>
						<![CDATA[ Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers&apos; lifestyle needs and demands.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM for the Professional on the Go]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94688?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=94688&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IDC White Paper: Successfully Implement SAP Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94129?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=94129&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM TOOLKIT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93478?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=93478&amp;c=CORE</link>
					<description>
						<![CDATA[ Creating a business case for CRM solutions is one part art and one part science. We&apos;ve developed our CRM toolkit to help you navigate both.]]>				
					</description>
					<author>
						<![CDATA[Mainstay Partners.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enhancing SQL Reporting Services with Double-Take]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93093?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=93093&amp;c=CORE</link>
					<description>
						<![CDATA[ Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86918?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=86918&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO and, finally, investigates the necessary components of an effective enterprise software training solution.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accelerating Enterprise Application ROI - Five Factors That Determine The Success Or  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86921?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=86921&amp;c=CORE</link>
					<description>
						<![CDATA[ The discussion includes a close look at the five factors that determine the success or failure of enterprise application implementations &amp; upgrades. It also examines the complete life cycle of an enterprise application project: design &amp; requirements; implementation, quality assurance &amp; testing; pre-go live pilot; go-live; &amp; support &amp; upgrades.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Top 5 Ways to Identify Sales and Marketing Misalignment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85574?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=85574&amp;c=CORE</link>
					<description>
						<![CDATA[ As a manager faced with misaligned marketing and sales operations, what can you do? CRM-based dashboards and campaign management solutions can help bridge the gap and provide a more integrated view of sales and marketing activities. This paper explains some things you can do before major campaigns to ensure cohesion between sales and marketing.]]>				
					</description>
					<author>
						<![CDATA[The Content Factor]]>				
					</author>
					<pubDate>
						Fri, 10 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Control the Customer Experience - Improve Marketing, Sales, and Service Processes with  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59844?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=59844&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel&apos;s CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect and Project-Tracking - DevTrack Enterprise Edition: A detailed look at the features  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75557?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=75557&amp;c=CORE</link>
					<description>
						<![CDATA[ TechExcel has developed DevTrack Enterprise Edition, offering our customers advanced features for automation and more versatile development workflow and tracking. The purpose of this paper is to describe the additional features offered by the DevTrack Enterprise Edition, and give common examples of how they are used.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jun 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Papers On CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=71991&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
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					<![CDATA[CRM from the Inside Out]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69403?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=69403&amp;c=CORE</link>
					<description>
						<![CDATA[ Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
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					<![CDATA[Leadership and Corporate Culture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/70458?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=70458&amp;c=CORE</link>
					<description>
						<![CDATA[ A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
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					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Papers On CRM&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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