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	Practice CRM  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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			<item>					
					<title>
					<![CDATA[Guide to Troubleshooting Application Problems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100700?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100700&amp;c=CORE</link>
					<description>
						<![CDATA[ This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems.]]>				
					</description>
					<author>
						<![CDATA[Fluke  Networks]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[E-Book: Making Real-time Information a Reality in the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99889?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99889&amp;c=CORE</link>
					<description>
						<![CDATA[ This E-book from SearchCRM.com explores best practices and strategies for using real-time information in the call center.]]>				
					</description>
					<author>
						<![CDATA[Genesys Co.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best of Breed Decisions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100376?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100376&amp;c=CORE</link>
					<description>
						<![CDATA[ Extending ERP is the focus of this document, and covers utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or “Best of Breed” solutions.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Best Practices for Enabling Social Enterprise Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99964?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99964&amp;c=CORE</link>
					<description>
						<![CDATA[ MindTouch Deki, a next-generation social enterprise collaboration platform, is the most sophisticated wiki collaboration platform on the market and enables the most comprehensive enterprise-level collaboration.]]>				
					</description>
					<author>
						<![CDATA[MindTouch]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Eight Best Practices for Running Blackberry Enterprise Server on Lotus Notes Domino]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100203?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100203&amp;c=CORE</link>
					<description>
						<![CDATA[ These eight best practices and maintenance tips will keep BlackBerry Enterprise Server running properly in your Lotus Notes Domino environment.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Empower Siebel 8.0 Users with New Simple-to-use Rules Engines]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100303?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100303&amp;c=CORE</link>
					<description>
						<![CDATA[ Siebel CRM 8.0 takes user empowerment to the next level with the addition of a simple-to-use rules engine, making industry-leading business rules easily accessible from Siebel.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99956?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99956&amp;c=CORE</link>
					<description>
						<![CDATA[ In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.]]>				
					</description>
					<author>
						<![CDATA[Knoa Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Third Stakeholder: The End-User’s Impact on CRM ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99952?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99952&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.]]>				
					</description>
					<author>
						<![CDATA[Knoa Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Take the Fast Track to Easy CRM and ERP Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99955?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99955&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Drive Sales Performance: Keys to preparing your reps for today &apos; s sale environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100598?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100598&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.]]>				
					</description>
					<author>
						<![CDATA[SAVO Group]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100538?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=100538&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, increase productivity, contributing revenues.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[That Was Then This Is Now: The New Rules of Email Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98863?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98863&amp;c=CORE</link>
					<description>
						<![CDATA[ To make an email program succeed and thrive, marketers need to constantly evolve their email programs to improve relevancy.]]>				
					</description>
					<author>
						<![CDATA[Silverpop Systems Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Marketing Transformation- How to Lead the Revolution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98910?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98910&amp;c=CORE</link>
					<description>
						<![CDATA[ This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The CMO Survival Guide: Four Steps to Marketing Optimization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98912?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98912&amp;c=CORE</link>
					<description>
						<![CDATA[ This report offers a four step approach that can help arm CMO’s with the tools necessary to learn from prior practices, prove ROI, embrace accountability, and create and implement programs necessary.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[PeopleSoft Enterprise: Ensure Upgrade Success with Strategies and Best Practices for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97222?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97222&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how to improve the success of your upgrade project and help your organization better meet the needs of your business users by leveraging data management and database archiving best practices while upgrading PeopleSoft.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Leading Practices for Successful Enterprise Performance Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98761?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98761&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management.]]>				
					</description>
					<author>
						<![CDATA[BearingPoint]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieved Closed-Loop B2B Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98905?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98905&amp;c=CORE</link>
					<description>
						<![CDATA[ Database marketing’s time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[From Cold to Hot: Lead Nurturing Programs That Generate Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99329?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=99329&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Tackle Data Growth Issues through the Power of Enterprise Data Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96758?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=96758&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how organizations can address data growth issues through the power of enterprise data management. As a recognized best practice, database archiving has proven effective in managing continued application data growth.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM Your Salespeople Will Love]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98728?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98728&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
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					<title>
					<![CDATA[Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98172?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98172&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses best practices for building and running a successful SAP consulting
Business. It also explores the steps and skills necessary for succeeding as A SAP consultant.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco &apos; s CallManager]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98277?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98277&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how ECHO&apos;s direct digital integration with Cisco&apos;s VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Call for More Progressive Self-Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98173?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98173&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Are you ready for outsourced systems management?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98116?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98116&amp;c=CORE</link>
					<description>
						<![CDATA[ In a Webcast presentation, Noel, Ptak &amp; Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.]]>				
					</description>
					<author>
						<![CDATA[OnForce, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Outsourcing Systems Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98218?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=98218&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.]]>				
					</description>
					<author>
						<![CDATA[OnForce, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Holistic Master Data Management Solutions and Services: Establishing the Foundation for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97927?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97927&amp;c=CORE</link>
					<description>
						<![CDATA[ Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.]]>				
					</description>
					<author>
						<![CDATA[Accenture.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[AETHON Chooses Landslide Technologies over SFA/CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97356?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97356&amp;c=CORE</link>
					<description>
						<![CDATA[ With Landslide Technologies, Aethon&apos;s selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.]]>				
					</description>
					<author>
						<![CDATA[Landslide Technologies, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97044?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97044&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieve Unlimited Growth and Acquisition Capabilities with IBM applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97972?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97972&amp;c=CORE</link>
					<description>
						<![CDATA[ Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Pipeline Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97410?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=97410&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will discuss some common factors that impact a company’s ability to effectively manage the pipeline and focus on the process and organizational best practices that can help companies overcome their challenges.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Upgrade and Archive Strategies for Oracle E-Business Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96759?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=96759&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle E-Business Suite sites should consider the benefits of database archiving as best practice component in any upgrade plan. Learn how to incorporate archiving into your upgrade plan to reduce the risk of extended downtime and ensure project success.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Informatica Data Migration Guidebook: Research, Best Practices and ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96680?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=96680&amp;c=CORE</link>
					<description>
						<![CDATA[ This guidebook is designed to help companies identify and understand the benefits of using Informatica for data migration and ways to maximize those benefits.]]>				
					</description>
					<author>
						<![CDATA[Informatica Corp.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online ® Offer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96931?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=96931&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution &amp; find out what small business decision makers are buzzing about.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Akamai Electronic Software Delivery: Business Benefits and Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95846?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=95846&amp;c=CORE</link>
					<description>
						<![CDATA[ Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments.]]>				
					</description>
					<author>
						<![CDATA[Akamai Technologies.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Service-Level Compliance with Business-Critical Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95377?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=95377&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti…]]>				
					</description>
					<author>
						<![CDATA[Quest Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95828?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=95828&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95818?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=95818&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.]]>				
					</description>
					<author>
						<![CDATA[SpringCM]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim Data Growth Solution for Oracle &apos; s PeopleSoft Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94853?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=94853&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™Data Growth Solution for Oracle&apos;s PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study - Small Business Values Safety Net for Mission Critical BlackBerry Deployment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94686?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=94686&amp;c=CORE</link>
					<description>
						<![CDATA[ Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for a Successful Accelerated ERP Implementation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94943?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=94943&amp;c=CORE</link>
					<description>
						<![CDATA[ Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93855?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=93855&amp;c=CORE</link>
					<description>
						<![CDATA[ Data doesn&apos;t have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Practice CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mobile Field Services Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92074?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=92074&amp;c=CORE</link>
					<description>
						<![CDATA[ According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85731?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=85731&amp;c=CORE</link>
					<description>
						<![CDATA[ This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Wed, 01 Nov 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Practice CRM&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
					</pubDate>
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