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Thu, 26 Nov 2009 00:00:00 EST 60 <![CDATA[Data Governance: A Business Value-Driven Approach]]> http://www.knowledgestorm.com/search/index/sol_summary/5141212?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5141212&c=CORE Fri, 20 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[E-Guide: Increase Quality and ROI with SAP Certification and Training]]> http://www.knowledgestorm.com/search/index/sol_summary/5141122?pos=50&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5141122&c=CORE Wed, 18 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Delivering More Value: What’s New in RRC 2.0]]> http://www.knowledgestorm.com/search/index/sol_summary/5140664?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140664&c=CORE Wed, 04 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[A Guide to the Value of Reliable Data in Insurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5140605?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140605&c=CORE Mon, 02 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[A Guide to the Value of Reliable Data in Retail Banking]]> http://www.knowledgestorm.com/search/index/sol_summary/5140606?pos=44&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140606&c=CORE Mon, 02 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[A Guide to the Value of Reliable Data in Manufacturing]]> http://www.knowledgestorm.com/search/index/sol_summary/5140604?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140604&c=CORE Mon, 02 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]> http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140495&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140499&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Business Network Transformation: Product and Service Leadership]]> http://www.knowledgestorm.com/search/index/sol_summary/5140280?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140280&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Tactical Data Quality Projects Deliver Quick ROI]]> http://www.knowledgestorm.com/search/index/sol_summary/5137750?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5137750&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management]]> http://www.knowledgestorm.com/search/index/sol_summary/5140209?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140209&c=CORE Mon, 19 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Oracle Data Guard with Oracle Database 11g Release 2]]> http://www.knowledgestorm.com/search/index/sol_summary/5139573?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139573&c=CORE Fri, 25 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=20&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139223&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Rational Agile Development Solutions eKit]]> http://www.knowledgestorm.com/search/index/sol_summary/5139104?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139104&c=CORE Fri, 11 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer perspectives on the benefits of a collaborative process to deliver software quality]]> http://www.knowledgestorm.com/search/index/sol_summary/5139112?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139112&c=CORE Fri, 11 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]> http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139075&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Software Quality is Not Just a Checkbox: Automate Java Software Quality and Security ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5138625?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5138625&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Performance Under Pressure: The State of Enterprise Web Application Quality and Availability]]> http://www.knowledgestorm.com/search/index/sol_summary/5139327?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5139327&c=CORE Wed, 01 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs]]> http://www.knowledgestorm.com/search/index/sol_summary/5136678?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136678&c=CORE Mon, 15 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]> http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136662&c=CORE Mon, 15 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[The Collaboration Advantage: Customer-Focused Partnerships In A Global Market]]> http://www.knowledgestorm.com/search/index/sol_summary/5136319?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136319&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Overall Approach To Data Quality ROI]]> http://www.knowledgestorm.com/search/index/sol_summary/5136234?pos=34&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136234&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Compliant Manufacturing Operations In Life Sciences Companies]]> http://www.knowledgestorm.com/search/index/sol_summary/5136241?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136241&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Data Quality: A Survival Guide For Marketing]]> http://www.knowledgestorm.com/search/index/sol_summary/5136219?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136219&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Developing A Universal Approach To Cleansing Customer And Product Data]]> http://www.knowledgestorm.com/search/index/sol_summary/5136224?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136224&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[SAP & #174; BusinessObjects & #153; Data Services: One Product For Data Quality and Data ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5136173?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136173&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5140987?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140987&c=CORE Mon, 25 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Analyzing the Total Cost of a Global Service Desk]]> http://www.knowledgestorm.com/search/index/sol_summary/5136809?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136809&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Requirements engineering for the automotive industry.]]> http://www.knowledgestorm.com/search/index/sol_summary/5136095?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136095&c=CORE Tue, 31 Mar 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Performance Center of Excellence]]> http://www.knowledgestorm.com/search/index/sol_summary/5133703?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5133703&c=CORE Fri, 27 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Practical and Flexible Business Process Automation with Numara FootPrints 9]]> http://www.knowledgestorm.com/search/index/sol_summary/5133504?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5133504&c=CORE Thu, 19 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Human Machine Interface (HMI)]]> http://www.knowledgestorm.com/search/index/sol_summary/96430?pos=42&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=96430&c=CORE Fri, 13 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Automated testing ROI: fact or fiction? A customer ' s perspective: What real QA ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5133394?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5133394&c=CORE Fri, 13 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Leading Bank Chooses DataFlux to Create More Accurate & #44; Complete Risk Reports]]> http://www.knowledgestorm.com/search/index/sol_summary/5131701?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5131701&c=CORE Wed, 14 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Reinsurance Company Improves Data Quality & #44; Enhances Profitability with DataFlux]]> http://www.knowledgestorm.com/search/index/sol_summary/5131700?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5131700&c=CORE Wed, 14 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Implementing a Data Quality Strategy]]> http://www.knowledgestorm.com/search/index/sol_summary/5131456?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5131456&c=CORE Tue, 06 Jan 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, ...]]> http://www.knowledgestorm.com/search/index/sol_summary/102557?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=102557&c=CORE Wed, 24 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Qos: What Is It & #63; Why Do We Need It & #63;]]> http://www.knowledgestorm.com/search/index/sol_summary/102257?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=102257&c=CORE Wed, 10 Dec 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Ten steps to better requirements management]]> http://www.knowledgestorm.com/search/index/sol_summary/5136100?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136100&c=CORE Wed, 01 Oct 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Agile Development: A Manager & #39;s Roadmap for Success]]> http://www.knowledgestorm.com/search/index/sol_summary/100942?pos=24&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=100942&c=CORE Fri, 26 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Infor & #45; ERP LX]]> http://www.knowledgestorm.com/search/index/sol_summary/99773?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=99773&c=CORE Thu, 04 Sep 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Building a Data Quality Scorecard for Operational Data Governance]]> http://www.knowledgestorm.com/search/index/sol_summary/97327?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=97327&c=CORE Fri, 06 Jun 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5136892?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136892&c=CORE Thu, 01 May 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Virtualization For Better, Faster, More Cost-Effective Quality Assurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5140946?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5140946&c=CORE Tue, 01 Apr 2008 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Numara & #174; FootPrints Change Management: Solutions for Automating and Managing Change]]> http://www.knowledgestorm.com/search/index/sol_summary/95365?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=95365&c=CORE Sat, 01 Mar 2008 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Application Quality Lifecycle: Security, Functional and Performance Testing]]> http://www.knowledgestorm.com/search/index/sol_summary/94272?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=94272&c=CORE Sat, 01 Dec 2007 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Strategic QA: Steps to Effective Software Quality Assurance]]> http://www.knowledgestorm.com/search/index/sol_summary/5136098?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5136098&c=CORE Sun, 01 Jul 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]> http://www.knowledgestorm.com/search/index/sol_summary/5138487?pos=29&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=5138487&c=CORE Fri, 29 Jun 2007 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Back Office Outsourcing and Investment Reporting & #45; A Guide for Investment Advisors]]> http://www.knowledgestorm.com/search/index/sol_summary/98241?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=98241&c=CORE Sun, 01 Jan 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml <![CDATA[Top 10 Reasons Customers Choose SAP for Business Transformation]]> http://www.knowledgestorm.com/search/index/sol_summary/93305?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=Quality Customer Service Software&n=93305&c=CORE Sun, 01 Jan 2006 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,Quality%20Customer%20Service%20Software/ds,CORE/oe,utf8/rss.xml