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			<title>
	Records Applications Of CRM  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100535?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=100535&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system.]]>				
					</description>
					<author>
						<![CDATA[CDC Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Take the Fast Track to Easy CRM and ERP Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99955?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=99955&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[It’s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Third Stakeholder: The End-User’s Impact on CRM ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99952?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=99952&amp;c=CORE</link>
					<description>
						<![CDATA[ CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.]]>				
					</description>
					<author>
						<![CDATA[Knoa Software]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Business on the Move]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100224?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=100224&amp;c=CORE</link>
					<description>
						<![CDATA[ A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.]]>				
					</description>
					<author>
						<![CDATA[Sage (UK) Limited]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Editor &apos; s Desk: Discovering e-Discovery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100057?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=100057&amp;c=CORE</link>
					<description>
						<![CDATA[ The biggest threat for 2008 is lawyers.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Creating Business Value with Communication-Enabled CRM Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100233?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=100233&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[eCity Receivables - Accounts Receivable &amp; Collections for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96415?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96415&amp;c=CORE</link>
					<description>
						<![CDATA[ eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 26 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bridging the Gap in CRM Application Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98907?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98907&amp;c=CORE</link>
					<description>
						<![CDATA[ The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Satisfaction with Email Archiving Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98808?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98808&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings.]]>				
					</description>
					<author>
						<![CDATA[Sunbelt Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bruce Silver &amp; Associates: A Practical Approach to Enterprise Records Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99354?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=99354&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise records management (ERM) is an important initiative for many organizations today. Learn about the diversity of records management requirements at the enterprise level and why other solutions fail to meet these requirements.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco &apos; s CallManager]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98277?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98277&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how ECHO&apos;s direct digital integration with Cisco&apos;s VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98275?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98275&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Teleformix&apos;s ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Benefits and Advantages of Recording and Archiving Calls]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98276?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98276&amp;c=CORE</link>
					<description>
						<![CDATA[ ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98273?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98273&amp;c=CORE</link>
					<description>
						<![CDATA[ Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information.  ECHO™ provides the vehicle for doing this.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98274?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=98274&amp;c=CORE</link>
					<description>
						<![CDATA[ ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.]]>				
					</description>
					<author>
						<![CDATA[Teleformix.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97353?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97353&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.]]>				
					</description>
					<author>
						<![CDATA[Landslide Technologies, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Authenticity: The Gateway to Admissibilty]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97693?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97693&amp;c=CORE</link>
					<description>
						<![CDATA[ The Pervasive use of electronics records is resulting in a spectrum of new legal rules regarding the retention and production of information - from what is retained, to how and even the way electronics records demonstrate their authenticity.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Maximizing Unified Communications for Your Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97000?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97000&amp;c=CORE</link>
					<description>
						<![CDATA[ This executive brief first discusses the hallmarks and business benefits of Unified Communications, then ends with a set of recommended approaches to help companies ensure smooth and successful UC deployments.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Whatever Happened to Service?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97854?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97854&amp;c=CORE</link>
					<description>
						<![CDATA[ After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[A Unique Approach to Reducing MTTR]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97677?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=97677&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems]]>				
					</description>
					<author>
						<![CDATA[NetScout Systems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Success Story: Communications - AT &amp; T]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96885?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96885&amp;c=CORE</link>
					<description>
						<![CDATA[ Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.  After careful consideration, it chose Informiam to meet that goal.]]>				
					</description>
					<author>
						<![CDATA[Genesys Co.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[dn:Director Data Quality and Customer Data Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96088?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96088&amp;c=CORE</link>
					<description>
						<![CDATA[ dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Information Quality Protection and Assessment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96085?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96085&amp;c=CORE</link>
					<description>
						<![CDATA[ A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify the business of doing business: IBS Integrator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95522&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Thu, 03 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[No Paper Weight – IT Briefing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96076?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96076&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Configuration Software Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96135?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96135&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise configurators can reduce sales and engineering costs, increase profit margins and improve customer satisfaction. But what should you look for in a solution, and how do you go about implementing it for the best results? Read this …]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor for Distribution - Enterprise and Mid-Market Distribution Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95263?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95263&amp;c=CORE</link>
					<description>
						<![CDATA[ Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Expensewatch.com: T &amp; E Expense Reports, A/P Invoice Management &amp; Purchasing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94812?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=94812&amp;c=CORE</link>
					<description>
						<![CDATA[ Expensewatch.com offers best-of-breed modules for Travel &amp; Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.]]>				
					</description>
					<author>
						<![CDATA[ExpenseWatch.com.]]>				
					</author>
					<pubDate>
						Fri, 14 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bruce Silver &amp; Associates: Unifying Management of Physical and Electronic Records: The  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94741?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=94741&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the features and benefits of such a unified approach to enterprise records management, and describes how the EMC Documentum/OmniRIM solution works.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visiprise Manufacturing Operations Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94224?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=94224&amp;c=CORE</link>
					<description>
						<![CDATA[ Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.]]>				
					</description>
					<author>
						<![CDATA[Visiprise]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CUSTOMER DATA INTEGRATION (CDI)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94174?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=94174&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[RealDialog - Knowledge Management, Web Self-Service and Search Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84215?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=84215&amp;c=CORE</link>
					<description>
						<![CDATA[ RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point.  It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Mon, 30 Oct 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Records Applications Of CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ShopVue - Shop Floor Execution (SFX)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96645?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Records Applications Of CRM&amp;n=96645&amp;c=CORE</link>
					<description>
						<![CDATA[ Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.]]>				
					</description>
					<author>
						<![CDATA[Casco Development, Inc]]>				
					</author>
					<pubDate>
						Fri, 07 Jul 1967 00:00:00 EDT				
					</pubDate>
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