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	Review Call Accounting White Paper  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[BMC SQL Performance for DB2: A Review of the Potential Return on Investment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141218?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5141218&amp;c=CORE</link>
					<description>
						<![CDATA[ The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Five Cost-Effective Ways to Enable Fast Recovery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141032?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5141032&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews options for a multifaceted recovery strategy, ensuring that your key systems are protected with maximum efficiency at minimal cost.]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Video Whitepaper: Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140645?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5140645&amp;c=CORE</link>
					<description>
						<![CDATA[ A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[A Process-based Approach to Protecting Privileged Accounts &amp; Meeting Regulatory Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140266?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5140266&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper outlines a sound, process-based approach to protecting the critical privileged accounts found in most applications, databases, and infrastructure devices throughout the enterprise. This approach integrates features like automated password resets and management workflows, secure storage of credentials, and a sealed operating system.]]>				
					</description>
					<author>
						<![CDATA[BeyondTrust Corporation]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[High Availability with Oracle Database 11g Release 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139575?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139575&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the common causes of application downtime and discusses Oracle&apos;s Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle&apos;s proven high availability technologies.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139195?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139195&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated Business Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139156?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139156&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VDI Comparison Kit]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139095?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139095&amp;c=CORE</link>
					<description>
						<![CDATA[ Are you looking for the right Virtual Desktop Infrastructure (VDI) product for your organization? Check out this Citrix e-kit for current information about desktop virtualization products.]]>				
					</description>
					<author>
						<![CDATA[Citrix]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139075?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139075&amp;c=CORE</link>
					<description>
						<![CDATA[ Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139077?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139077&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.]]>				
					</description>
					<author>
						<![CDATA[Five9]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Adding Application Control to Your Security Toolbox]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139730?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139730&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the
expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must
meet.]]>				
					</description>
					<author>
						<![CDATA[Fortinet, Inc. / Alternative Technology Group of Arrow ECS]]>				
					</author>
					<pubDate>
						Mon, 07 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Green IT Matters at Wipro LTD]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140285?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5140285&amp;c=CORE</link>
					<description>
						<![CDATA[ In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro&apos;s quest to become a true ecologically sustainable company.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Integrating the Cisco &amp; #174; Unified Presence Server in Your Unified Communications Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138566?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138566&amp;c=CORE</link>
					<description>
						<![CDATA[ Presence can be defined as the indication, based on user-provided information, on whether co&amp;#45;workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Automated Requisition Verification and Handling in SAP &amp; reg; ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138361?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138361&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Capturing the Essence of Accounts Payable Automation for SAP &amp; reg;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138365?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138365&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP&amp;reg; ERP environment and it&apos;s built in workflows.]]>				
					</description>
					<author>
						<![CDATA[ReadSoft]]>				
					</author>
					<pubDate>
						Thu, 20 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Fundamentals of a Well-Built SAN]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138141?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138141&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 12 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Inside SQL Server 2008: Management Studio Improvements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137644?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5137644&amp;c=CORE</link>
					<description>
						<![CDATA[ When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Mon, 27 Jul 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Leveraging SUSE Linux Enterprise and HP Platforms for Business-Critical Workload Deployments]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139696?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139696&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC White Paper takes an in-depth look at the use of Linux as a commercial solution in business-critical environments. It offers a deeper review of SUSE Linux Enterprise (SLE) and HP&apos;s portfolio of standards-based server solutions.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Your Returns Using Event-Based Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137509?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5137509&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Designing a Strategy for End-to-End Web Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140407?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5140407&amp;c=CORE</link>
					<description>
						<![CDATA[ This IBM white paper outlines the risks surrounding Web applications and reviews four layers of security needed in a strategy for end-to end Web protection.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138126?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138126&amp;c=CORE</link>
					<description>
						<![CDATA[ This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Financial Close: Optimizing Performance and Driving Financial Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136322?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5136322&amp;c=CORE</link>
					<description>
						<![CDATA[ The term &quot;financial close&quot; describes a corporation&amp;#39;s ability to complete its
accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Applying Knowledge Management to Project Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136939?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5136939&amp;c=CORE</link>
					<description>
						<![CDATA[ There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows 7 Review Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135773?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5135773&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you&apos;ll need to focus on if you&apos;re thinking of moving to Windows 7, either from Vista or from XP.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 13 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Earned Value Lite: Making Earned Value Management Work for Every Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138006?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138006&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Seven Practical Steps for Federal Cyber Security and FISMA Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139860?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139860&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 27 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why Records Management is important]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133841?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5133841&amp;c=CORE</link>
					<description>
						<![CDATA[ Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies.  This white paper explains why such a process is important.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 06 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135216?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5135216&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to help support center managers self-assess their center&apos;s primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Buyer’s Guide for Compliance Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133396?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5133396&amp;c=CORE</link>
					<description>
						<![CDATA[ This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability &amp; Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 13 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Four Common ERP Implementation Mistakes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131614?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5131614&amp;c=CORE</link>
					<description>
						<![CDATA[ Here are four common mistakes an implementation leader and team can make&amp;#44; and suggestions on how to avoid them.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 12 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Capital Delivery Revolution and Technology: Connecting Capital Planning, Construction,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139995?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139995&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint Customization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102258?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=102258&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional &amp;#34;out of the box&amp;#34; customization elements are available.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales and Marketing: The New Power Couple]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138221?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138221&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[State of the Data Integration Market]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138938?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138938&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 20 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows Server 2008 Backup Tool &amp; #45; A Review of Its Features]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100937?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=100937&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Sat, 11 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IDC Paper – Services for Virtualization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139838?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139838&amp;c=CORE</link>
					<description>
						<![CDATA[ IDC&apos;s white paper reviews finds that virtualization can have significant benefits to an organization, like increased utilization, simplified management and reduced energy costs, but it can be a complex undertaking and if not planned correctly, it can hurt instead of help.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Thu, 02 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Augmenting the Value of ERP to Achieve the Perfect Plant]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99992?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=99992&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.]]>				
					</description>
					<author>
						<![CDATA[Apriso Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Review%20Call%20Accounting%20White%20Paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SEC Exam Survival Guide: Prepare in 12 Steps]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98821?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=98821&amp;c=CORE</link>
					<description>
						<![CDATA[ This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95965?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=95965&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Sales Productivity: An Opportunity for Sales and IT Leadership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138215?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5138215&amp;c=CORE</link>
					<description>
						<![CDATA[ The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Securing Laptops with Full Disk Encryption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139295?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139295&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation&apos;s highly effective approach.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Sat, 16 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Empowerment as a Growth Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies are using technology and other tools to help employees deliver an organization&apos;s best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139881?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=5139881&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is a study on the business value of service-oriented  architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/78307?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Review Call Accounting White Paper&amp;n=78307&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Oct 2005 00:00:00 EDT				
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