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					<title>
					<![CDATA[Efficient Mobile Messaging: Why Windows Phones on Exchange Server is the Best Mix for Your  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141175?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5141175&amp;c=CORE</link>
					<description>
						<![CDATA[ In this second podcast in a series of three, Augusto Valdez of Microsoft discusses the new mobile messaging features of Exchange 2010.  Specifically, Valdez highlights the ease of implementing mobile messaging with Exchange 2010 and how to secure and manage devices once they are deployed in an organization.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[How You Can Tame the Smartphone Monster]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141179?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5141179&amp;c=CORE</link>
					<description>
						<![CDATA[ This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[What &apos; s new with Windows Phones]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141174?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5141174&amp;c=CORE</link>
					<description>
						<![CDATA[ In this three-part series podcast, hear from an industry expert as he discusses what&apos;s new with Windows Phones.  Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141176?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5141176&amp;c=CORE</link>
					<description>
						<![CDATA[ In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile.  Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Cashing in on Customer Intelligence in the Financial Services Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140310?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140310&amp;c=CORE</link>
					<description>
						<![CDATA[ In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140288?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140288&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140210?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140210&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140059?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140059&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.]]>				
					</description>
					<author>
						<![CDATA[SYSPRO]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Winning in Today &apos; s Environment: Six Imperatives for the Chief Sales Officer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140244?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140244&amp;c=CORE</link>
					<description>
						<![CDATA[ Download the Oracle CRM White Paper, &quot;Winning in Today&apos;s Environment: Six Imperatives for the Chief Sales Officer,&quot; to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Avatars Proven to Increase Advertising Effectiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139713?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139713&amp;c=CORE</link>
					<description>
						<![CDATA[ Blue Rain commissioned Humanity Online to create an avatar for their character &quot;Marcus OneNote&quot; that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.]]>				
					</description>
					<author>
						<![CDATA[Humanity Interactive]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Document Automation Strategies in a SaaS Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139466?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139466&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Mon, 21 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139509?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139509&amp;c=CORE</link>
					<description>
						<![CDATA[ Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.]]>				
					</description>
					<author>
						<![CDATA[RSA, The Security Division of EMC]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Strategy Guide: Leveraging your customers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139183?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139183&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138951?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138951&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization&apos;s return on investment.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138984?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138984&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Grow Your Business with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138977?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138977&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Do Extraordinary Things Everyday with Microsoft Dynamics CRM!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138945?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138945&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138982?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138982&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Intercepting Interference]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139529?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139529&amp;c=CORE</link>
					<description>
						<![CDATA[ Motorola’s industry leading wireless broadband expertise helps to substantially reduce the effects of interference for point-to-multipoint wireless access and distribution networks in both licensed and unlicensed frequencies.   This solution paper gives the details.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Optimizing The Value of Your Subscriber Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139219?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139219&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it.  This paper explains the avenues available to take advantage of their subscriber information.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor Permission-based Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137517?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5137517&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Your Returns Using Event-Based Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137509?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5137509&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Comply With XBRL: Automate Compliance with U.S. and European Financial-Reporting Standards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136794?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136794&amp;c=CORE</link>
					<description>
						<![CDATA[ A new standard file format, Extensible Business Reporting Language (XBRL), for submitting financial reports to the SEC in the United States is being mandated for June 2009. Both the creation of, and reporting from XBRL, are functions performed by the same new tool described in this paper.]]>				
					</description>
					<author>
						<![CDATA[Information Builders]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiate Your Company with Complete CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136443?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136443&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Maximizing CRM Effectiveness During Lean Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136504?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136504&amp;c=CORE</link>
					<description>
						<![CDATA[ When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Connect and Empower Mobile Salespeople]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136503?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136503&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM and Social Networking: Engaging the Social Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139163?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139163&amp;c=CORE</link>
					<description>
						<![CDATA[ As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Contract Management for Life Sciences: Integrating Contract Creation,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136258?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136258&amp;c=CORE</link>
					<description>
						<![CDATA[ Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams &amp;#45; including accurately predicting margins.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sustained Growth Through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136310?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136310&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a &quot;single source of truth&quot; where senior executives have shared visibility into all parts of the organisation, enabling management by facts.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Sustained Growth through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140502?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140502&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a &quot;single source of truth&quot; where senior executives have shared visibility into all parts of the organization, enabling management by facts.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135926?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5135926&amp;c=CORE</link>
					<description>
						<![CDATA[ In today&apos;s economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.]]>				
					</description>
					<author>
						<![CDATA[ZoomInfo]]>				
					</author>
					<pubDate>
						Tue, 19 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135487?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5135487&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer knowledge is market advantage. To refine its edge and better manage
customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[10 Ways Predictive Analytics Can Really Help You]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135469?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5135469&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper details how predictive analysis can help your business.  We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Creating and managing value-driven product portfolios - Improving product portfolio  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136089?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5136089&amp;c=CORE</link>
					<description>
						<![CDATA[ The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Effective Strategies for Capturing the Voice of the Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135495?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5135495&amp;c=CORE</link>
					<description>
						<![CDATA[ This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Thu, 12 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Operational Excellence: Enabling Sustained Growth Spotlight on the Americas]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132061?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5132061&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms&amp;#44; it is a discipline that drives corporate strategy.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Addressing the challenges of implementing a customer-centric strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137365?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5137365&amp;c=CORE</link>
					<description>
						<![CDATA[ The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi&amp;#45;channel touchpoints.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100383?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=100383&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[It &amp; #39;s All about the Salesperson: Taking Advantage of Web 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100382?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=100382&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges salespeople face&amp;#44; the growing Web 2.0 trend in the enterprise&amp;#44; and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139039?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5139039&amp;c=CORE</link>
					<description>
						<![CDATA[ After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics&amp;trade; CRM Online.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Riding the Growth Wave: Leveraging Economies of Scale]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140530?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140530&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how an integrated information technology solution can help
you take advantage of economies of scale to boost manufacturing utilization,
enhance service levels, and improve the efficiency of your sales and administrative activities.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Sales%20Advantages/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Transforming Customer Service into a Strategic Asset]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138947?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5138947&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 06 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Ready Access to Real-Time Data Helps Small Businesses Thrive]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140481?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=5140481&amp;c=CORE</link>
					<description>
						<![CDATA[ Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the
SAP&amp;reg; Business One application. Read this white paper to learn more!]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Podcast - Emerging Media Series: Online Video, Social Networks and Wikis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85801?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=85801&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Tue, 28 Nov 2006 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Emerging Media Series: Online Video, Social Networks and Wikis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85553?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=85553&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 09 Nov 2006 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Top 10 Reasons Customers Choose SAP for Business Transformation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93305?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Sales Advantages&amp;n=93305&amp;c=CORE</link>
					<description>
						<![CDATA[ SAP is a customer&amp;#8217;s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
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