Sales Software Value - KnowledgeStorm

Data Governance: A Business Value-Driven Approach

DataFlux Corporation — Fri, 20 Nov 2009 00:00:00 EST

This white paper by Dr. Walid el Abed, CEO of Global Data Excellence, discusses how an effective data strategy embedded within the business strategy can turn data into a real competitive advantage, deliver short and longer term value and enable business success and sustainability.

Fixing the SAP Upgrade Process: Nine Best Practices

Panaya, Inc. — Tue, 10 Nov 2009 00:00:00 EST

This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.

A Guide to the Value of Reliable Data in Retail Banking

DataFlux Corporation — Mon, 02 Nov 2009 00:00:00 EST

Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.

Advanced Reporting for Salesforce

SAP BusinessObjects — Mon, 19 Oct 2009 00:00:00 EDT

As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

Microsoft — Wed, 09 Sep 2009 00:00:00 EDT

Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

Optimizing The Value of Your Subscriber Data

Hewlett-Packard Company — Tue, 01 Sep 2009 00:00:00 EDT

Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry

Infor CRM — Wed, 22 Jul 2009 00:00:00 EDT

In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.

Infor CRM Interaction Advisor

Infor CRM — Wed, 22 Jul 2009 00:00:00 EDT

Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Innovative Marketing Strategies for Individual and Personal Lines Insurers

Infor CRM — Wed, 22 Jul 2009 00:00:00 EDT

In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

Infor Permission-based Marketing Campaigns

Infor CRM — Wed, 22 Jul 2009 00:00:00 EDT

Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.

Differentiate Your Company with Complete CRM

Oracle Corporation — Wed, 10 Jun 2009 00:00:00 EDT

This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery

Oracle Corporation — Wed, 10 Jun 2009 00:00:00 EDT

Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.

CRM and Social Networking: Engaging the Social Customer

Microsoft — Tue, 09 Jun 2009 00:00:00 EDT

As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis

SAP America Inc — Fri, 05 Jun 2009 00:00:00 EDT

There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, ...

SAP America Inc — Tue, 02 Jun 2009 00:00:00 EDT

Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.

Achieving Sustained Growth through Operational Excellence

SAP AG — Tue, 02 Jun 2009 00:00:00 EDT

Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.

Sustained Growth Through Operational Excellence

SAP America Inc — Tue, 02 Jun 2009 00:00:00 EDT

Best Practices of the Best-Run Sales Organizations

SAP America Inc — Mon, 01 Jun 2009 00:00:00 EDT

Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.

Publisher Targets Most Profitable Subscribers with SPSS

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting

SAP America Inc — Mon, 27 Apr 2009 00:00:00 EDT

Creating and managing value-driven product portfolios - Improving product portfolio ...

IBM — Wed, 01 Apr 2009 00:00:00 EDT

The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.

Effective Strategies for Capturing the Voice of the Customer

SPSS Inc. Worldwide Headquarters — Thu, 12 Mar 2009 00:00:00 EDT

This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.

Cross-Channel Campaign Management - Next Generation Multichannel Marketing

Infor CRM — Mon, 02 Mar 2009 00:00:00 EST

This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

Aero and Defense - Streamline, Automate and Accelerate with Project Management

Oracle Corporation — Sun, 01 Mar 2009 00:00:00 EST

This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget.

Boost ROI with Faster, Easier, VISUAL Analytics

SPSS Inc. Worldwide Headquarters — Tue, 24 Feb 2009 00:00:00 EST

Join us at this live webcast and learn how you can:

Use RFM analysis to quickly rank customers for high-return marketing
Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning
and more

Surviving and Thriving in a Challenging Market: How Customer & #45;centric Strategies Can ...

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

Who Are My Best Customers & #63;

SPSS Inc. Worldwide Headquarters — Fri, 20 Feb 2009 00:00:00 EST

Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This paper explores core principles companies can use to help them select a CRM system.

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage

Northern Parklife — Thu, 12 Feb 2009 00:00:00 EST

The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses

SPSS Inc. Worldwide Headquarters — Thu, 12 Feb 2009 00:00:00 EST

Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

Enterprise Data Services in SOA using ODI Suite

Oracle Corporation — Sun, 01 Feb 2009 00:00:00 EST

This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas

SAP America Inc — Fri, 23 Jan 2009 00:00:00 EST

Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.

Best Practices in Complex Equipment Manufacturing & #44; Sales & #44; and Service

SAP America Inc — Fri, 23 Jan 2009 00:00:00 EST

This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.

Value-driven product management: Six keys to product success

IBM — Thu, 01 Jan 2009 00:00:00 EST

This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.

Addressing the challenges of implementing a customer-centric strategy

Infor CRM — Fri, 05 Dec 2008 00:00:00 EST

The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars

Citrix Online — Mon, 01 Dec 2008 00:00:00 EST

Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.

VUE Software: Enterprise Incentive Management

CSSI — Fri, 16 May 2008 00:00:00 EDT

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage

Microsoft — Tue, 15 Apr 2008 00:00:00 EDT

After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.

Transforming Customer Service into a Strategic Asset

Microsoft — Wed, 06 Feb 2008 00:00:00 EST

View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.

Brand Management & #45; Leveraging the Power of Integrated Marketing

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.

Simplify Software as a Service (SaaS) Integration

Cast Iron Systems — Fri, 18 Jan 2008 00:00:00 EST

Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

Maximizing Customer Value with Oracle Business Intelligence Applications

Oracle Corporation — Sat, 01 Dec 2007 00:00:00 EST

This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.

Choosing the Best CRM for Your Organization

Oracle Corporation — Sat, 01 Sep 2007 00:00:00 EDT

Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

CRM without Compromise: A Strategy for Profitable Growth

SAP America Inc — Sun, 01 Apr 2007 00:00:00 EDT

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

Connecting Through Content: Issue One

KnowledgeStorm, Inc — Thu, 01 Mar 2007 00:00:00 EST

This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.

Get the Facts on Information Availability: Essential Data Protection & #44; Recovery and ...

Vision Solutions — Mon, 01 Jan 2007 00:00:00 EST

The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis

KnowledgeStorm, Inc — Tue, 28 Nov 2006 00:00:00 EST

This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.

Emerging Media Series: Online Video, Social Networks and Wikis

KnowledgeStorm, Inc — Thu, 09 Nov 2006 00:00:00 EST

This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.

Top 10 Reasons Customers Choose SAP for Business Transformation

SAP America Inc — Sun, 01 Jan 2006 00:00:00 EST

SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.