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	Saying Yes Customer Service  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<![CDATA[Capital Bank Makes Protecting Customer Data Virtually Simple]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141243?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5141243&amp;c=CORE</link>
					<description>
						<![CDATA[ For years Capital Bank backed up its data to tape and hand-delivered this information to a secondary, off-site location. While this strategy worked for a time, the bank wanted to move to a more automated process in preparation for growth and acquisitions. It found all that with Xiotech.]]>				
					</description>
					<author>
						<![CDATA[Xiotech Corporation]]>				
					</author>
					<pubDate>
						Mon, 23 Nov 2009 00:00:00 EST				
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					<![CDATA[E-Guide: Increase Quality and ROI with SAP Certification and Training]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141122?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5141122&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Tips for Managing ERP Software Vendors during the Software Selection Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140627?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5140627&amp;c=CORE</link>
					<description>
						<![CDATA[ It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.]]>				
					</description>
					<author>
						<![CDATA[Panorama Consulting Group]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[A Guide to the Value of Reliable Data in Retail Banking]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140606?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5140606&amp;c=CORE</link>
					<description>
						<![CDATA[ Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Mon, 02 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140385?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5140385&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.]]>				
					</description>
					<author>
						<![CDATA[VM6 Software]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[10 Ways to Reduce Your Email Costs Using Mimecast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139928?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139928&amp;c=CORE</link>
					<description>
						<![CDATA[ If you’re considering cutting costs by switching to email archiving and management in the cloud, this white paper contains useful information and best practices.  Download it and learn 10 ways MimeCast can save you time and money using cloud-based email management.]]>				
					</description>
					<author>
						<![CDATA[Mimecast]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
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					<![CDATA[Automated Energy Efficiency for the Intelligent Business - Intel® Xeon® Processor 5500  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139913?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139913&amp;c=CORE</link>
					<description>
						<![CDATA[ The Intel Xeon processor 5500 series with Intel® Intelligent Power Technology, delivers up to 50 percent lower idle power. By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers.]]>				
					</description>
					<author>
						<![CDATA[Insight &amp; Intel]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Eight Questions To Ask About Your Intrusion-Security Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138403?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138403&amp;c=CORE</link>
					<description>
						<![CDATA[ There is some confusion in the marketplace about intrusion-security systems. Intrusion Detection Systems and Intrusion Prevention Systems have similar names and tend to get lumped together into a single security category: Intrusion Detection and Prevention. But the capabilities and underlying design of these systems couldn&apos;t be more different.]]>				
					</description>
					<author>
						<![CDATA[TippingPoint]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139800?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139800&amp;c=CORE</link>
					<description>
						<![CDATA[ According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they&apos;re only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers &amp; Rogers Group and Oracle.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Fri, 02 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Demonstrating Results for Identity Management in 30 Days: A Customer Case Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139211?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139211&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, learn how a leading financial services company closed major gaps in their security and compliance programs using an identity management solution. Get details on the design and deployment, as well as how identity management aided in achieving quick results and immediate value.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Say Yes to Virtualization: Server Virtualization Helps Businesses Achieve Considerable  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138920?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138920&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138866?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138866&amp;c=CORE</link>
					<description>
						<![CDATA[ Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren&apos;t complicated enough, today&apos;s new technologies are testing traditional methods of backup and data protection. It&apos;s time to take another look at your BC/DR plan.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138910?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138910&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[High Availability Lowdown]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138821?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138821&amp;c=CORE</link>
					<description>
						<![CDATA[ The Barkley ad firm implements consolidation, virtualization and replication to strengthen business-continuity and disaster-recovery planning. With the goal of getting to 100 percent availability, the firm uses HP&apos;s blade hardware, VMware&apos;s virtualization software and a variety of existing storage platforms.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Open Technology Solutions (OTS) Forecasts $10 Million in Savings]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138805?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138805&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast to learn how an IT organization serving four credit unions adopted Innotas project management solutions to identify the difference between requested project portfolio and actual company resources, and how Innotas solutions helped them make drastic process improvements and reset expectations.]]>				
					</description>
					<author>
						<![CDATA[Innotas]]>				
					</author>
					<pubDate>
						Fri, 04 Sep 2009 00:00:00 EDT				
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					<![CDATA[Mobile Application Development: Making It Easier For Developers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139189?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139189&amp;c=CORE</link>
					<description>
						<![CDATA[ Mobile applications have not only piqued the interest of developers, but also of the average cell phone user.  Download this ebook and learn why.]]>				
					</description>
					<author>
						<![CDATA[SearchSOA.com]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139093?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139093&amp;c=CORE</link>
					<description>
						<![CDATA[ Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential.  Download this white paper for practical strategies on how to achieve this.]]>				
					</description>
					<author>
						<![CDATA[Sterling Commerce]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[E-Guide: Essential Guide to HIPAA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139768?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139768&amp;c=CORE</link>
					<description>
						<![CDATA[ Electronic health records are a cornerstone of President Obama&apos;s national healthcare reform. But in order to succeed, healthcare organizations need to ensure consumer privacy. As a result, changes to the Health Insurance Portability and Accountability Act were recently enacted. We&apos;ll explain the new requirements and how to prepare for an audit.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 31 Aug 2009 00:00:00 EDT				
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					<![CDATA[Best Practices for Building a Reliable Wireless Network on an Unlicensed Spectrum]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138396?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138396&amp;c=CORE</link>
					<description>
						<![CDATA[ For many wireless broadband network operators, the term &quot;unlicensed reliability&quot; is seen as an oxymoron. For many, the idea of building a high-speed network in the unlicensed band doesn&apos;t sound like a good one. Read this whitepaper to get the other side of the story.]]>				
					</description>
					<author>
						<![CDATA[Motorola, Inc.]]>				
					</author>
					<pubDate>
						Fri, 21 Aug 2009 00:00:00 EDT				
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					<![CDATA[Protecting Essential Information: Securing the Foundation of the Internet Business Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138220?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138220&amp;c=CORE</link>
					<description>
						<![CDATA[ The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0.]]>				
					</description>
					<author>
						<![CDATA[Websense, Inc.]]>				
					</author>
					<pubDate>
						Tue, 18 Aug 2009 00:00:00 EDT				
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					<![CDATA[The Global Small or Medium-Sized Business (SMB)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138164?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138164&amp;c=CORE</link>
					<description>
						<![CDATA[ Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco&amp;reg; about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VMware Fault Tolerance Recommendations and Considerations on VMware vSphere 4]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137967?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5137967&amp;c=CORE</link>
					<description>
						<![CDATA[ As dependencies on computing increase, ensuring that applications are highly available becomes more critical. This paper gives VMware fault tolerance recommendations and considerations on VMware vSphere 4.]]>				
					</description>
					<author>
						<![CDATA[HP, Intel, &amp; VMware]]>				
					</author>
					<pubDate>
						Fri, 07 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Next Generation Backup for Remote Offices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140327?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5140327&amp;c=CORE</link>
					<description>
						<![CDATA[ Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for
backing up remote or branch offices.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software UK]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Understanding the Components of Business Confidence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139991?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139991&amp;c=CORE</link>
					<description>
						<![CDATA[ With over 60% of CEOs saying they need to do a better job of capturing and understanding information to make more effective and timely business decisions, it&apos;s clear that there&apos;s a gap between capability and need. It&apos;s similarly fair to say that this shortfall is a leading reason why businesses aren’t as competitive as they’d like to be.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 08 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sybase Analytic Appliance on IBM Power Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137925?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5137925&amp;c=CORE</link>
					<description>
						<![CDATA[ The Sybase Analytic Appliance is revolutionizing the data warehouse appliance market by integrating the leading column-based analytic software with hardware from the industry&apos;s number one provider of UNIX systems.  Read this paper for more.]]>				
					</description>
					<author>
						<![CDATA[Sybase, Inc.]]>				
					</author>
					<pubDate>
						Tue, 07 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Scraping, Denial of Service, and Brute Force Attacks! Oh My!: Identifying And Controlling  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138101?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138101&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this whitepaper is to outline how Breach Security products can help to not only identify automated clients accessing your site, but to also take appropriate countermeasures to enforce a desired rate-limit threshold.]]>				
					</description>
					<author>
						<![CDATA[Breach Security]]>				
					</author>
					<pubDate>
						Mon, 06 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Performance Under Pressure: The State of Enterprise Web Application Quality and Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139327?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139327&amp;c=CORE</link>
					<description>
						<![CDATA[ Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best in Class Virtualization: Using Intel-based HP G6 Servers with VMware vSphere 4]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136313?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5136313&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this brief paper to get the details about an HP and VMware solution that both enhances service and reduces cost, while positioning operations for growth when the economy turns around.]]>				
					</description>
					<author>
						<![CDATA[HP, Intel, &amp; VMware]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices of the Best-Run Sales Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136333?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5136333&amp;c=CORE</link>
					<description>
						<![CDATA[ Leadership teams in today&apos;s strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Windows 7 Review Guide]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135773?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5135773&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you&apos;ll need to focus on if you&apos;re thinking of moving to Windows 7, either from Vista or from XP.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 13 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Data Deduplication: Top CIO Priority for 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139689?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5139689&amp;c=CORE</link>
					<description>
						<![CDATA[ Deduplication is one of the few IT solutions that cuts costs quickly and improves service levels. ESG believes CIOs and IT executives should look to deduplication for cost reduction projects in their environments.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Helping AIC Cut Daily Backup Window While Saving Money &amp; Staff Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134710?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5134710&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum&apos;s DXi&amp;trade;5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.]]>				
					</description>
					<author>
						<![CDATA[Quantum Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ioDrive, Changing the Way You Code]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134334?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5134334&amp;c=CORE</link>
					<description>
						<![CDATA[ With read/write speeds that are very close to most expensive models in the industry, the ioDrive&apos;s price/performance ratio will leave you saying, &quot;WOW!&quot;  Read this white paper for more information on this paradigm-shifting data storage appliance.]]>				
					</description>
					<author>
						<![CDATA[Fusion-IO]]>				
					</author>
					<pubDate>
						Fri, 20 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Java GUIs Developed 2.5 Times Faster with WindowBuilder &amp; trade; Pro]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134049?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5134049&amp;c=CORE</link>
					<description>
						<![CDATA[ When WRSystems needed to develop a Java Swing application on a tight timeline they turned to WindowBuilder Pro and &quot;hit the ground running.&quot;  They quickly developed prototype applications, which enabled them to meet a deadline without a problem.]]>				
					</description>
					<author>
						<![CDATA[Instantiations]]>				
					</author>
					<pubDate>
						Thu, 12 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Effective Strategies for Capturing the Voice of the Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135495?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5135495&amp;c=CORE</link>
					<description>
						<![CDATA[ This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Thu, 12 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[E-book: The Top 5 IT Budget Killers (and How You Can Fight Back)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100718?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=100718&amp;c=CORE</link>
					<description>
						<![CDATA[ This e&amp;#45;book by IBM&amp;#44; will introduce you to the five big IT budget killers and some of the best ways to knock them out.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 03 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100502?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=100502&amp;c=CORE</link>
					<description>
						<![CDATA[ This eZine explains planning global enterprise SharePoint deployments&amp;#44; creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.]]>				
					</description>
					<author>
						<![CDATA[SearchWinIT]]>				
					</author>
					<pubDate>
						Thu, 25 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SEPATON Addresses Backup of Virtualized Servers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141053?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5141053&amp;c=CORE</link>
					<description>
						<![CDATA[ SEPATON is among the growing list of vendors to join the VMware Technical Alliance Partner (TAP) Program. SEPATON has its sights set on solving the backup challenges of virtual server implementations - in particular, VMware environments - with VTL.]]>				
					</description>
					<author>
						<![CDATA[SEPATON]]>				
					</author>
					<pubDate>
						Thu, 17 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Sales Productivity: An Opportunity for Sales and IT Leadership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138215?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=5138215&amp;c=CORE</link>
					<description>
						<![CDATA[ The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Application Discovery Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95685?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=95685&amp;c=CORE</link>
					<description>
						<![CDATA[ With the Sophos Application Discovery Tool, you can quickly perform a scan and find the applications installed on your network, both legitimate and unwanted. The tool can be run without uninstalling or deactivating your current anti-virus software.]]>				
					</description>
					<author>
						<![CDATA[Sophos Inc.]]>				
					</author>
					<pubDate>
						Fri, 29 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Intelligence: The Strategic Imperative for CIOs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90774?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=90774&amp;c=CORE</link>
					<description>
						<![CDATA[ The CIO&apos;s role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS&apos; performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WebFOCUS Business Intelligence Application Development &amp; Deployment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/12665?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=12665&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Mon, 30 Jul 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Podcast - Emerging Media Series: Online Video, Social Networks and Wikis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85801?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=85801&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Tue, 28 Nov 2006 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Emerging Media Series: Online Video, Social Networks and Wikis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/85553?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=85553&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Thu, 09 Nov 2006 00:00:00 EST				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84548?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=84548&amp;c=CORE</link>
					<description>
						<![CDATA[ This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 08 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84803?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=84803&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 01 Sep 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect &apos; s View]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/83134?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=83134&amp;c=CORE</link>
					<description>
						<![CDATA[ SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Marketing and Demand Creation in B2B Marketplace: The Prospect &apos; s View]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82727?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=82727&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Mon, 01 May 2006 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Define What &apos; s Valued Online - A Webcast Presented by KnowledgeStorm]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77387?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=77387&amp;c=CORE</link>
					<description>
						<![CDATA[ The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Tue, 27 Sep 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WebFOCUS Operational Enterprise Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25808?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Saying Yes Customer Service&amp;n=25808&amp;c=CORE</link>
					<description>
						<![CDATA[ WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, &amp; operational – and make data available, accessible, and meaningful to every person or application that needs it.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Tue, 25 Sep 2001 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Saying%20Yes%20Customer%20Service/ds,CORE/oe,utf8/rss.xml						
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