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	Service Quality Models  - KnowledgeStorm
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	KnowledgeStorm
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					<title>
					<![CDATA[How Can I Deliver Innovative New Services More Rapidly?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100734?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=100734&amp;c=CORE</link>
					<description>
						<![CDATA[ The CA IT Management solutions can help more agile competitor and enable to efficiently manage both service portfolio and service delivery lifecycle.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
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					<title>
					<![CDATA[ITIL Version 3 and the IT Service Catalog]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100785?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=100785&amp;c=CORE</link>
					<description>
						<![CDATA[ A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.]]>				
					</description>
					<author>
						<![CDATA[newScale, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Media Conversion in Video Security and Surveillance Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99861?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99861&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses what can be the weakest link in many video applications – cabling infrastructure. Learn how media conversion can be an economical and effective means to convert to the cabling medium of your choice.]]>				
					</description>
					<author>
						<![CDATA[Transition Networks]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[The Evolution of Data Integration and Quality Software Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94982?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=94982&amp;c=CORE</link>
					<description>
						<![CDATA[ In this seminar hosted by Business Objects, an SAP company, Colin White of BI Research will examine the evolution of the data integration and quality industry, and explain the benefits of moving toward a single data services architecture.]]>				
					</description>
					<author>
						<![CDATA[Business Objects]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[5 Most Common Mistakes in SOA Data Abstraction]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100239?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=100239&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast will cover the worst practices in SOA data abstraction, including not considering database management tools, not deploying with a data services layer and not using a modeling/mapping tool.]]>				
					</description>
					<author>
						<![CDATA[IONA Technologies]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[SOA Performance: Scaling SOA Implementations Now and into the Future]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100488?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=100488&amp;c=CORE</link>
					<description>
						<![CDATA[ Many organizations look to SOA to provide greater business agility in the face of evolving business requirements. To achieve this agility architects implement a Services abstraction that loosely couples business Services from the underlying implementations.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[The Green Data Center - A Symantec Green IT Guide for Government Agencies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99367?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99367&amp;c=CORE</link>
					<description>
						<![CDATA[ Growing environmental, energy-cost, and space-planning concerns have moved conservation to the top of many agendas - calling for agencies to develop a plan to both reduce costs and energy consumption. Learn how government agencies can chart an energy-efficient future that doesn’t depend on painful compromise.]]>				
					</description>
					<author>
						<![CDATA[Carahsoft Technology Corp]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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					<title>
					<![CDATA[The SIP High Availability and Reliability Paradigm]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99732?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99732&amp;c=CORE</link>
					<description>
						<![CDATA[ Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[KEYNOTE: Successful UC integration: Picking the path to adoption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99695?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99695&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC&apos;s value proposition -- whether they&apos;re looking to do small pilot program or deeply integrate UC into business processes across the board.]]>				
					</description>
					<author>
						<![CDATA[SearchUnifiedCommunications.com]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Enterprise Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99265?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99265&amp;c=CORE</link>
					<description>
						<![CDATA[ A well-developed enterprise architecture solution enables organizations to respond rapidly, effectively and positively to the opportunities and challenges presented by today&apos;s market changes.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Benefits of Model Driven Development]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98786?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98786&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper describes the approaches in MDD, explain how CA Gen fits into the larger picture of application development, and relate customer experiences to underpin the quiet success.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99507?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99507&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study learn how FiberTower Corporation used Tableau&apos;s &quot;visual analysis&quot; to find and implement an application that simplified the analysis of optimal capital investments.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Telecom Providers look to managed services to differentiate from the competition]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99357?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=99357&amp;c=CORE</link>
					<description>
						<![CDATA[ Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[IPTV Test and Measurement Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96419?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=96419&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.]]>				
					</description>
					<author>
						<![CDATA[Alcatel Lucent]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98622?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98622&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Telelogic Tau® Model-Driven Development Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98292?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98292&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Sat, 12 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Change and Configuration Management for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98278?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98278&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Synergy™ is the award-winning tool suite for task-based Change Management and Configuration Management. Synergy provides lifecycle control for your company&apos;s digital assets, enabling you to assess and authorize change requests, from both internal and external sources, using a change control workflow customized to your needs.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Requirements Management and Traceability for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98283?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98283&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic DOORS®, the market and technology leader in Requirements Management, increases the quality of systems engineering, business-critical IT and software development projects by improving requirements communication and collaboration.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Software Quality Assessment Solution for the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98288?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98288&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Logiscope™ is a software quality assurance (QA) tool that helps increase test coverage by automating code reviews and the identification and detection of error-prone modules for quality assurance and software testing. Customizable software testing features help you identify bugs early in the software development process.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Free! UML 2.1-Based Software Design Tool for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98280?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98280&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic Modeler is designed to remove acquisition cost barriers by a key author and supporter of UML. This free modeling product allows users to leverage the benefits of improved communication by using a standard graphical language to specify, visualize and document systems and software designs.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Telelogic System Architect for Enterprise Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98291?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98291&amp;c=CORE</link>
					<description>
						<![CDATA[ Telelogic System Architect enables you to build an Enterprise Architecture - a fully integrated collection of models and documents across four key architecture domains: Business, Information, Systems, and Technology.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Model-Driven Development with UML 2.0, SysML and Beyond]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98281?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98281&amp;c=CORE</link>
					<description>
						<![CDATA[ Rhapsody enables systems engineers and software developers to achieve unparalleled productivity gains over traditional document driven approaches by enabling the user to specify systems and software design graphically, simulate and automatically validate the system as it is being built.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Fri, 11 Jul 2008 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Model-driven SOA Achieve Higher Productivity Gains throughout the Design Process]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98660?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98660&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper explains the role of modeling in understanding and developing Service Orientated Architecture (SOA).  It also applies the results of business planning to the analysis, implementation, development and maintenance of service applications.]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using UML and SDL for Next Generation Networking (NGN)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98656?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=98656&amp;c=CORE</link>
					<description>
						<![CDATA[ UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD).]]>				
					</description>
					<author>
						<![CDATA[Telelogic, An IBM Company]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[When Hot’s Not: Lead Scoring for Better Results]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97915?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.]]>				
					</description>
					<author>
						<![CDATA[Vtrenz, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[From Silos to Services: Using CMDB Federation to Enable an ITIL Version 3]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97610?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97610&amp;c=CORE</link>
					<description>
						<![CDATA[ By using a federated approach to a Configuration Management System, IT organizations can dynamically access information across teams and tools, resulting in faster, better, business-aware decisions that improve business service quality and cost.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97049?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97049&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.]]>				
					</description>
					<author>
						<![CDATA[Kalido]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network and Voice Management Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97528?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97528&amp;c=CORE</link>
					<description>
						<![CDATA[ At least 60% of all network problems can be directly traced to implementing changes. In this white paper learn about strategy and solutions while implementing new technologies while maintaining live 24/7 operation.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Workscape’s Outsourced Benefits Administration Solution for Benefits Brokers &amp; Consultants]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97482?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97482&amp;c=CORE</link>
					<description>
						<![CDATA[ Workscape&apos;s comprehensive OBA solution provides a wide range of Web-based, self-service applications and integrated services backed by 24x7 support from our U.S.-based HR Service Center.]]>				
					</description>
					<author>
						<![CDATA[Workscape]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Adding Mainframe Focus to End-to-End Application Performance Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97633?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=97633&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise organizations need to take a serious look at end-to-end application performance management.  This white paper discusses end-to-end application performance management for both web and mainframe solutions and how it impacts business.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Human Machine Interface (HMI)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96430?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=96430&amp;c=CORE</link>
					<description>
						<![CDATA[ C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.]]>				
					</description>
					<author>
						<![CDATA[Automation Direct]]>				
					</author>
					<pubDate>
						Wed, 07 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The New Breed of Data Modeling Tools and Techniques: Driving Enterprise Application,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96940?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=96940&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines a new generation data modeling solution that allows corporations to collect, integrate and leverage metadata to automatically produce code for industry-leading database engines as well as application development.]]>				
					</description>
					<author>
						<![CDATA[Sybase Inc]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Shared Services: Business Processes – Enabling Shared Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96790?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=96790&amp;c=CORE</link>
					<description>
						<![CDATA[ At some stage in their lifecycle, all Shared Services initiatives require a review of business processes.  It is important to make the distinction between reengineering processes and reorganizing the business structure. This guide shows you how.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Configuration Management - How to Really Cover your Assets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95556?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95556&amp;c=CORE</link>
					<description>
						<![CDATA[ Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Quest for Competitive Advantage in the Insurance Marketplace]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95289?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95289&amp;c=CORE</link>
					<description>
						<![CDATA[ In the insurance business model for the future, information management, rather than being derivative of processing systems, will be a goal and critical outcome of the systems.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara® FootPrints Change Management: Solutions for Automating and Managing Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95365?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=95365&amp;c=CORE</link>
					<description>
						<![CDATA[ View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93538?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=93538&amp;c=CORE</link>
					<description>
						<![CDATA[ IFS offers a proven solution for machinery manufacturers who produce, deliver &amp; service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven &amp; mixed-mode manufacturing and purchasing of material.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Tue, 12 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Resolve Capacity Bottlenecks and Ensure Great Performance in Your VMware ESX Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94299?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=94299&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper discusses VMware High Availability (HA), which allows companies to provide high availability to any application running in a virtual machine.]]>				
					</description>
					<author>
						<![CDATA[VKernel]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network Optimization: Achieving Success and Profitability in Field Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94218?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=94218&amp;c=CORE</link>
					<description>
						<![CDATA[ A key element and requirement for optimization is the ability to manage field resources.  This essentially means that a service organization has to have access to qualified service personnel.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimizing Multi-vendor Voice and Data Networks for Service Quality, Responsiveness and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94019?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=94019&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how with the CA Network &amp; Voice Management solution you get integrated, proactive fault and performance management for end-to-end service assurance of multi-vendor, multi-technology converged networks.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Data Governance Maturity Model]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92583?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=92583&amp;c=CORE</link>
					<description>
						<![CDATA[ The success of a business is increasingly tied to the quality of their information. Through the Data Governance Maturity Model, organizations can identify precisely how they can create an environment that can deliver and sustain high-quality information.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing and Integrating Data in an SAP Environment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92513?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=92513&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper takes a closer look at SAP applications, SAP infrastructure technologies and the impact of poor data quality in a SAP environment.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FlexNet Global Manufacturing Suite for Enterprise Operations (MES)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80840?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=80840&amp;c=CORE</link>
					<description>
						<![CDATA[ FlexNet includes a suite of plug-and-play modules that you can deploy, modify and extend as required.  Built for Service-Oriented Architecture (SOA) deployment and powered by rich business process authoring capabilities, FlexNet fills the gap between your ERP and automation systems to deliver an end-to-end adaptive manufacturing solution.]]>				
					</description>
					<author>
						<![CDATA[Apriso® Corporation]]>				
					</author>
					<pubDate>
						Tue, 28 Feb 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Service Quality Models/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
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						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
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					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=72162&amp;c=CORE</link>
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						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Service Quality Models&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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