Service ecommerce Statistics - KnowledgeStorm

Key Trends in B2B Ecommerce

Elastic Path — Tue, 17 Nov 2009 00:00:00 EST

Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.

IBM Software Delivery Best Practices eKit : Do More with Less

IBM — Wed, 04 Nov 2009 00:00:00 EST

This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.

The Future of Authentication for Online Services

SafeNet, Inc. — Mon, 02 Nov 2009 00:00:00 EST

In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost

HP — Wed, 28 Oct 2009 00:00:00 EDT

Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.

Geek Speak Webcast: Hidden Secrets of IOS

SolarWinds, Inc. — Tue, 20 Oct 2009 00:00:00 EDT

Did you know that there are powerful technologies embedded in Cisco IOS that can significantly simplify managing your network? You probably already have them on your network, now you just need to unlock their potential. Join SolarWinds Head Geek, Josh Stephens, as he shares his favorite secrets to best leverage IOS in your environment.

Free Tool: IP Address Tracker (IPAT)

SolarWinds, Inc. — Tue, 20 Oct 2009 00:00:00 EDT

Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more.

Compression ROI Tool

IBM — Mon, 19 Oct 2009 00:00:00 EDT

The IBM DB2 ROI tool has been designed for developers, database administrators and senior IT management personnel alike, to help them perform a clinical analysis of the cost savings gained from the Storage Optimization feature of DB2 for Linux, UNIX and Windows.

Unified Approach to Managing the Virtual Environment

Forsythe Technology Solution — Fri, 16 Oct 2009 00:00:00 EDT

In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.

How 4 Companies Saved by Moving to the Cloud

NetSuite — Wed, 14 Oct 2009 00:00:00 EDT

This paper presents 4 customer success stories of how a change to NetSuite improved efficentcy as well as the bottomline.

Control Your Email Environment with these 11 Tips

Iron Mountain Digital — Fri, 25 Sep 2009 00:00:00 EDT

The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.

Best Practices: Protect Your Online Revenue Through Web Performance Testing

Gomez — Thu, 24 Sep 2009 00:00:00 EDT

Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.

Best Practices: Real-World Performance Testing and the “aha” Moment

Gomez — Thu, 24 Sep 2009 00:00:00 EDT

Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives.

SQL Server 2008 Dynamic Duo: Management Views and Functions

Global Knowledge — Tue, 22 Sep 2009 00:00:00 EDT

Dynamic management views and functions were extraordinary additions to SQL 2005, and they have only improved in function and increased in number in SQL 2008. This white paper will explore a few of their capabilities and give examples as to how they can ease the workload of a database administrator.

Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests

Mirapoint Software, Inc. — Fri, 18 Sep 2009 00:00:00 EDT

Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery.

eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level

SearchMobileComputing — Thu, 10 Sep 2009 00:00:00 EDT

Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity.

Preparing to Stay in Business - Storage Continuity Critical in 24-Hour World

CDW Corporation — Tue, 08 Sep 2009 00:00:00 EDT

You probably think it couldn't happen to you, but disastrous events occur more often than not. Perhaps not a hurricane or earthquake or malicious attack, but there are potential risks for every business. Developing a solid data-recovery plan can keep your business up and running in the event of a disaster or other unfortunate event.

Sterling Commerce: Managed Services

Sterling Commerce — Tue, 01 Sep 2009 00:00:00 EDT

Sterling Commerce Managed Services include Business-to-Business (B2B) integration solutions, allowing trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, Sterling Commerce Managed Services provide organizations of all sizes with the ability to trade and collaborate.

Business Value of Sterling Commerce Managed Services for B2B Integration

Sterling Commerce — Tue, 01 Sep 2009 00:00:00 EDT

Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.

End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost- ...

Sterling Commerce — Tue, 01 Sep 2009 00:00:00 EDT

Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this.

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight- ...

Sterling Commerce — Tue, 01 Sep 2009 00:00:00 EDT

This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.

Case Study: Unified Communications and Indiana University Medical Group

CDW Corporation — Tue, 01 Sep 2009 00:00:00 EDT

When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

Pivotal CRM: Built For Sales

Pivotal CRM, a CDC Software solution — Thu, 23 Jul 2009 00:00:00 EDT

In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.

Podcast: Protecting Data on the Edge

Zenith Infotech — Wed, 08 Jul 2009 00:00:00 EDT

In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.

Protecting Data on the Edge

Zenith Infotech — Wed, 08 Jul 2009 00:00:00 EDT

According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.

Presentation Transcript: Protecting Data on the Edge

Zenith Infotech — Fri, 19 Jun 2009 00:00:00 EDT

According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.

Embarcadero & #174; DB Optimizer & #153;

Embarcadero Technologies, Inc. — Thu, 14 May 2009 00:00:00 EDT

Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly.

THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your ...

SAP BusinessObjects — Thu, 07 May 2009 00:00:00 EDT

The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes.

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.

Publisher Targets Most Profitable Subscribers with SPSS

SPSS Inc. Worldwide Headquarters — Mon, 04 May 2009 00:00:00 EDT

To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

SPSS Inc. Worldwide Headquarters — Fri, 01 May 2009 00:00:00 EDT

In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.

Police Department Utilizes Analytics and Statistics to Identify Crime Areas

SPSS Inc. Worldwide Headquarters — Fri, 01 May 2009 00:00:00 EDT

CMPD experienced problems with two particular areas of crime. They needed community involvement to really make an impact in these areas. PASW Statistics allowed CMDP to gather data and present it as compelling evidence of the need for community involvement.

Expand Your Reach: Mastering Multi-Modal Survey Research

SPSS Inc. Worldwide Headquarters — Tue, 14 Apr 2009 00:00:00 EDT

Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.

The Risks of Using Spreadsheets for Statistical Analysis

SPSS Inc. Worldwide Headquarters — Thu, 19 Mar 2009 00:00:00 EDT

Are spreadsheets a help or a hindrance when performing data analysis? Get the real story from the author of SPSS for Dummies, Arthur Griffith. In this informative and entertaining webcast, you'll receive expert guidance on the proper uses and limitations of spreadsheets, as well as the strengths and benefits of SPSS Statistics.

Boost ROI with Faster, Easier, VISUAL Analytics

SPSS Inc. Worldwide Headquarters — Tue, 24 Feb 2009 00:00:00 EST

Join us at this live webcast and learn how you can:

Use RFM analysis to quickly rank customers for high-return marketing
Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning
and more

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This paper explores core principles companies can use to help them select a CRM system.

Essentials of CRM for Wealth Management Empower Advisors with Client & #45;centric Tools

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

How to Profit in a Downturn: 4 Customer & #45;centric Strategies for Growth in a ...

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.

Surviving and Thriving in a Challenging Market: How Customer & #45;centric Strategies Can ...

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

Who Are My Best Customers & #63;

SPSS Inc. Worldwide Headquarters — Fri, 20 Feb 2009 00:00:00 EST

Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.

Building the Business Case for Predictive Analytics: Nucleus Research

SPSS Inc. Worldwide Headquarters — Fri, 20 Feb 2009 00:00:00 EST

Predictive analytics encompasses a variety of techniques from statistics and data mining that analyze current and historical data to make predictions about future events. In this Nucleus Research report, learn how your company can achieve ROI from Predictive analytics applications.

A Smarter Start: Preparing Data with SPSS Statistics Base

SPSS Inc. Worldwide Headquarters — Thu, 12 Feb 2009 00:00:00 EST

Before you can analyze your data, you must prepare it for analysis. SPSS Statistics Base offers an array of techniques and features to help users validate data in order to ensure complete, effective, and accurate analysis. This webinar will show you some of these techniques so you can be certain you are getting the best information from your data.

Business Intelligence - Now More Than Ever

SAP BusinessObjects — Fri, 19 Dec 2008 00:00:00 EST

The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more.

Email Archiving: Understanding the Reasons & #44; Risks and Rewards

Proofpoint, Inc. — Thu, 30 Oct 2008 00:00:00 EDT

Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology.

Top 5 Best Practices for Creating Effective Campaign Dashboards

Tableau Software — Sun, 01 Jun 2008 00:00:00 EDT

We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.

Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a- ...

Blue Coat — Sat, 01 Mar 2008 00:00:00 EST

This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.

Enterprise Performance Management & #45; Financial Excellence and Beyond

SAP America Inc — Fri, 01 Feb 2008 00:00:00 EST

Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.

Business Technology Marketing Benchmarks 2007-2008 PDF Slides

KnowledgeStorm Webinars — Mon, 23 Jul 2007 00:00:00 EDT

Find out what 1,038 B2B marketers revealed about what works for lead generation and nurturing tactics. Invite your entire team to view this free Webcast and learn about B2B email, search marketing and surprising Webcast and white paper marketing statistics.

Business Technology Marketing Benchmarks 2007-2008

KnowledgeStorm Webinars — Thu, 21 Jun 2007 00:00:00 EDT

Bitpipe Research Guide: EAI and Web Services

Bitpipe — Thu, 30 Nov 2006 00:00:00 EST

Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.