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	Skills CRM  - KnowledgeStorm
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	KnowledgeStorm
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98172?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=98172&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper, Jon will be discussing best practices for building and running successful SAP consulting businesses.set of best practices for capacity planning.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics CRM Online Webcast]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96445?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=96445&amp;c=CORE</link>
					<description>
						<![CDATA[ Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Taking On-Demand CRM Integration to the Next Level]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97041?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=97041&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience.]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98004?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=98004&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Complex Application Delivery with SOA]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97841?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=97841&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast learn knowledge and skills related to staffing up, justifying, and building the SOA implementation team. Listen on how to describe the roles associated with the SOA implementation team as well as the cost and skills justification for each.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97353?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=97353&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.]]>				
					</description>
					<author>
						<![CDATA[Landslide Technologies, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Oracle PeopleSoft CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96710?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=96710&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Salesforce.com™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96711?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=96711&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the Salesforce.com CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from…]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[SAP™ CRM Integration into the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96712?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=96712&amp;c=CORE</link>
					<description>
						<![CDATA[ This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.]]>				
					</description>
					<author>
						<![CDATA[AMC Technology]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Cast Iron Integration Appliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95591?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95591&amp;c=CORE</link>
					<description>
						<![CDATA[ The Cast Iron Integration Appliance solves integration problems in just four steps - Connectivity, Transformation, Workflow and Management.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Tue, 08 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Dispatch Direct: Concrete Cutting Service Provider]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95822?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95822&amp;c=CORE</link>
					<description>
						<![CDATA[ By partnering with Dispatch Direct, Cobra Concrete Cutting proactively handled their growth and is primed for continued expansion.]]>				
					</description>
					<author>
						<![CDATA[Dispatch Direct]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Redefining Customer Experience to Improve Business Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94536?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=94536&amp;c=CORE</link>
					<description>
						<![CDATA[ Attend this Webcast to learn how adopting a customer experience management strategy can help your organization leverage the data collected by its CRM systems to increase customer satisfaction and meet business goals.]]>				
					</description>
					<author>
						<![CDATA[Cognizant Technology Solutions.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Forecast, Schedule, and Optimize Labor Development with Infor HCM Workforce Scheduling]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95047?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95047&amp;c=CORE</link>
					<description>
						<![CDATA[ Join this Webcast for an overview of the labor scheduling process and how an automated scheduling solution has been successfully adopted in industries such as manufacturing, retail, healthcare, transportation and law enforcement.]]>				
					</description>
					<author>
						<![CDATA[Infor.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integration Appliances - Simplify Software as a Service (SaaS) Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95283?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=95283&amp;c=CORE</link>
					<description>
						<![CDATA[ Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.]]>				
					</description>
					<author>
						<![CDATA[Cast Iron Systems]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[To Get Promoted in Customer Support, Do These Five Things]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94592?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=94592&amp;c=CORE</link>
					<description>
						<![CDATA[ Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.]]>				
					</description>
					<author>
						<![CDATA[Parature Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServicePower - Strengthening the Service Chain]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94219?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=94219&amp;c=CORE</link>
					<description>
						<![CDATA[ ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.]]>				
					</description>
					<author>
						<![CDATA[SERVICEPower.]]>				
					</author>
					<pubDate>
						Thu, 28 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=93871&amp;c=CORE</link>
					<description>
						<![CDATA[ Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog &amp; guided selling, product information management, product configuration, pricing &amp; promotions, quote &amp; proposal generation, &amp; order management.]]>				
					</description>
					<author>
						<![CDATA[Access  Commerce]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
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			<item>					
					<title>
					<![CDATA[Business Intelligence 2.0: The Core Concepts of the Successful BICC]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93812?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=93812&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn best practices and skills of a business intelligence (BI) competency center and how it can help your enterprise improve data quality, reduce costs and support all BI needs.]]>				
					</description>
					<author>
						<![CDATA[SAS Institute Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: The Essential Guide - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92211?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=92211&amp;c=CORE</link>
					<description>
						<![CDATA[ This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Tue, 11 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TOBI: Business Intelligence &amp; Reporting Tools for Small Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90275?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=90275&amp;c=CORE</link>
					<description>
						<![CDATA[ TOBI is designed specifically for emerging service companies. TOBI is the only complete solution that offers sophisticated Business Intelligence and reporting tools for small businesses. It provides easy access to critical business information, which increases efficiency and improves decision making.]]>				
					</description>
					<author>
						<![CDATA[XenLogic, LLC]]>				
					</author>
					<pubDate>
						Mon, 20 Aug 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88671?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=88671&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Business Solutions–AX is a customizable, scalable &amp; global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing &amp; e-business, &amp; provides functionality in wholesale distribution &amp; business services environments.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Vis.align]]>				
					</author>
					<pubDate>
						Wed, 09 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88610?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=88610&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[OnDemand Software]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86933?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=86933&amp;c=CORE</link>
					<description>
						<![CDATA[ Most CRM vendors claim their solution is customizable. Understanding what &quot;customizable&quot; really means, however, can make the difference between attaining your organization&apos;s goals and implementation disaster.  

CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/87185?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=87185&amp;c=CORE</link>
					<description>
						<![CDATA[ Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Agile Software Lifecycle Management on Demand]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/76278?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=76278&amp;c=CORE</link>
					<description>
						<![CDATA[ From an Agile pilot project to enterprise-wide deployment, Rally&apos;s Agile lifecycle management helps thousands of software professionals respond faster to changing customer needs by shortening their development cycles. Starting at just $19/month.]]>				
					</description>
					<author>
						<![CDATA[Rally Software]]>				
					</author>
					<pubDate>
						Wed, 03 Aug 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Revenue Recognition, Contract Renewals and Order Management Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/73158?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=73158&amp;c=CORE</link>
					<description>
						<![CDATA[ Softrax provides a complete solution for streamlining revenue recognition, maintenance renewals, order management, complex billing, reporting, and financial forecasting. Softrax is the robust foundation for finance operations as well as compliance with accounting guidelines and Sarbanes-Oxley requirements.]]>				
					</description>
					<author>
						<![CDATA[Softrax Corporation]]>				
					</author>
					<pubDate>
						Fri, 04 Mar 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=71991&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Revenue Recognition for ERP – Complement SAP, Oracle, Microsoft]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/68269?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=68269&amp;c=CORE</link>
					<description>
						<![CDATA[ Softrax Revenue Manager is the only enterprise application dedicated to managing revenue recognition processes within the corporate IT infrastructure, including allocation, scheduling, recognition, compliance, reporting, and forecasting—in a single system complementing your existing ERP, Business Intelligence and Compliance infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Softrax Corporation]]>				
					</author>
					<pubDate>
						Thu, 12 Aug 2004 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Market ROI Scorecard: Hosted CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69687?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=69687&amp;c=CORE</link>
					<description>
						<![CDATA[ The hosted CRM space has rapidly evolved in the last 12 months, from a space with relatively young vendors, small deployments, and guerilla marketing to one validated by the largest vendors in the industry, valuable enough to drive initial public offerings, and considered as a technology option by large organizations.]]>				
					</description>
					<author>
						<![CDATA[Nucleus Research]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM from the Inside Out]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69403?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=69403&amp;c=CORE</link>
					<description>
						<![CDATA[ Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Workforce Management: Optimizing Performance for Superior Customer Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/70906?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=70906&amp;c=CORE</link>
					<description>
						<![CDATA[ Of the myriad pressures faced by call center managers in today&apos;s customer-centric business environments, staffing remains the most challenging. It&apos;s no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Mon, 01 Mar 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Is Dead -- Long Live CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/61964?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=61964&amp;c=CORE</link>
					<description>
						<![CDATA[ In-house CRM as we know it is dead. Smart vendors are taking the lead from hosted upstarts to deliver maximized ROI to customers while others focus on addressing key challenges such as user adoption and integration to deliver better returns.]]>				
					</description>
					<author>
						<![CDATA[Nucleus Research]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2003 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[LoadRunner]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/55482?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=55482&amp;c=CORE</link>
					<description>
						<![CDATA[ LoadRunner is a load testing tool that predicts system behavior and performance. It exercises your entire enterprise infrastructure by emulating thousands of users and employs performance monitors to identify and isolate problems. By using LoadRunner, you can minimize testing cycles, optimize performance, and accelerate deployment.]]>				
					</description>
					<author>
						<![CDATA[Mercury]]>				
					</author>
					<pubDate>
						Wed, 14 May 2003 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advanced Professional Services Automation / Project Portfolio Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/55724?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=55724&amp;c=CORE</link>
					<description>
						<![CDATA[ Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.]]>				
					</description>
					<author>
						<![CDATA[Unanet Technologies]]>				
					</author>
					<pubDate>
						Tue, 06 May 2003 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Skills CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[OpenAir PSA Solution - Web-based Professional Services Automation (PSA) sof]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/46248?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=46248&amp;c=CORE</link>
					<description>
						<![CDATA[ OpenAir, the the premier Web-based Professional Services Automation (PSA) software solution, includes time &amp; expense management tracking, project and resource management, invoicing, SFA, knowledge management and purchase orders.]]>				
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						<![CDATA[OpenAir]]>				
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					<pubDate>
						Tue, 16 Jul 2002 00:00:00 EDT				
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					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=25250&amp;c=CORE</link>
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						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
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					<author>
						<![CDATA[TechExcel, Inc.]]>				
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					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<![CDATA[TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/25251?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=25251&amp;c=CORE</link>
					<description>
						<![CDATA[ TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform.  TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.]]>				
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					<author>
						<![CDATA[TechExcel, Inc.]]>				
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					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
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					<title>
					<![CDATA[Ross Enterprise ERP - Enterprise Resource Planning]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/2763?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=2763&amp;c=CORE</link>
					<description>
						<![CDATA[ Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers.  If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Ross Enterprise]]>				
					</author>
					<pubDate>
						Tue, 14 May 2002 00:00:00 EDT				
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					<title>
					<![CDATA[Professional Services Automation (PSA) Software: Track Time &amp; Resources]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/24980?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Skills CRM&amp;n=24980&amp;c=CORE</link>
					<description>
						<![CDATA[ Professional Services Automation (PSA) solution OpenAir, helps project management organizations increase profits because it gives them the tools that improve the way service organizations perform the most critical functions, including staffing resources, managing projects, time tracking and accounting for project expenses.]]>				
					</description>
					<author>
						<![CDATA[OpenAir]]>				
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					<pubDate>
						Fri, 04 May 2001 00:00:00 EDT				
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