<?xml version="1.0" encoding="UTF-8" ?>
			<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"
						xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
			<channel>
			<title>
	Small Business Crm Outsourcing  - KnowledgeStorm
			</title>
			<link>http://www.knowledgestorm.com</link>
			<description>
	KnowledgeStorm
			</description>
			<language>
	en-us			
			</language>
			<copyright>
	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
			</copyright>
	<generator><![CDATA[KnowledgeStorm proprietary,
serverName = 'rsssearch.knowledgestorm.com'
hostName = (appatl3)
classLoader.hashCode = (157698248)
]]></generator>		
			<lastBuildDate>
	Wed, 25 Nov 2009 00:00:00 EST				
			</lastBuildDate>
			<ttl>
	60				
			</ttl>
	
			<item>					
					<title>
					<![CDATA[The Last Software You &apos; ll Ever Buy? The CRM Platform as Development Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141117?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5141117&amp;c=CORE</link>
					<description>
						<![CDATA[ Can&apos;t decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Operator Networks as an Outsourcing Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140979?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140979&amp;c=CORE</link>
					<description>
						<![CDATA[ Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Outsourcing backup: Questions to ask your vendor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140761?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140761&amp;c=CORE</link>
					<description>
						<![CDATA[ How does outsourcing fit into your business strategy?  Outsourcing your backup data can be a convenient and reliable method of handling backups &amp;#151; if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line.]]>				
					</description>
					<author>
						<![CDATA[3X Systems]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Supply Chain Performance Management Strategically]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140719?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140719&amp;c=CORE</link>
					<description>
						<![CDATA[ Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140523?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140523&amp;c=CORE</link>
					<description>
						<![CDATA[ The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140522?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140522&amp;c=CORE</link>
					<description>
						<![CDATA[ In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.]]>				
					</description>
					<author>
						<![CDATA[AT&amp;T Corp]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140410?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140410&amp;c=CORE</link>
					<description>
						<![CDATA[ Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.]]>				
					</description>
					<author>
						<![CDATA[Micro Focus, Ltd]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Next Generation Customer Focus: Strategies and Business Activities Necessary for World- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140315?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140315&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to  learn how ways to effectively identify and satisfy customer demand.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Network Transformation: Product and Service Leadership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140280?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140280&amp;c=CORE</link>
					<description>
						<![CDATA[ For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140288?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140288&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[BI for Small and Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139980?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5139980&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.]]>				
					</description>
					<author>
						<![CDATA[LogiXML]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[E-Guide: Compliance and Risk Management Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139354?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5139354&amp;c=CORE</link>
					<description>
						<![CDATA[ CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[McAfee Total Protection Service--30-Day Free Evaluation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138661?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138661&amp;c=CORE</link>
					<description>
						<![CDATA[ Systems--Secure every server, laptop, desktop, and device.  Do you need automatic protection for your small business systems but want to offload the monitoring and updating work? Register today for a free 30-day evaluation of McAfee Total Protection Service.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Wed, 02 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Allied Solutions Moves IP Telephony System to CDW Data Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138829?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138829&amp;c=CORE</link>
					<description>
						<![CDATA[ As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer.  To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Six Data Protection Tips for SMBs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141001?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5141001&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper provides six tips for an SMB approach to protecting critical data. These tips used in conjunction with Double-Take Availability from Double-Take Software can help SMBs defend against crippling downtime and data loss.]]>				
					</description>
					<author>
						<![CDATA[Double-Take Software]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138322?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138322&amp;c=CORE</link>
					<description>
						<![CDATA[ This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Your Small Business Network from Cisco]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138169?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138169&amp;c=CORE</link>
					<description>
						<![CDATA[ A small business network from Cisco helps you increase productivity without increasing your workforce. It&apos;s just one more way that Cisco helps small businesses gain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 16 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Outpace the Competition with Small Business Computer Networks from Cisco]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138150?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138150&amp;c=CORE</link>
					<description>
						<![CDATA[ It&apos;s time for a small business computer network that can keep you connected and productive, no matter where you are. With a small business computer network from Cisco, you can add value without adding employees. It&apos;s a great way for your business to gain a competitive edge.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Q &amp; A with the Small Business Administration on Recovery Act Opportunities for Small Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138161?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138161&amp;c=CORE</link>
					<description>
						<![CDATA[ To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Global Small or Medium-Sized Business (SMB)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138164?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138164&amp;c=CORE</link>
					<description>
						<![CDATA[ Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco&amp;reg; about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Supply Chain Cost-Cutting Strategies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140401?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140401&amp;c=CORE</link>
					<description>
						<![CDATA[ Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 07 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Managing third-party compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137648?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5137648&amp;c=CORE</link>
					<description>
						<![CDATA[ Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Tue, 28 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137654?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5137654&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.]]>				
					</description>
					<author>
						<![CDATA[Talend]]>				
					</author>
					<pubDate>
						Sun, 28 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Your Medium-Size Business Can Join the Business Intelligence (BI) Revolution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136764?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136764&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast discusses the latest advances in business intelligence solutions for medium-sized businesses. Watch this webcast to learn how your mid-sized company can make the most out of BI.]]>				
					</description>
					<author>
						<![CDATA[Birst]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Selecting a SAP Managed Hosting Provider: Trends and Myths]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136649?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136649&amp;c=CORE</link>
					<description>
						<![CDATA[ Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.]]>				
					</description>
					<author>
						<![CDATA[Freudenberg IT]]>				
					</author>
					<pubDate>
						Tue, 16 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Evaluating the Advantages and Pitfalls of SAP Managed Hosting]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136654?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136654&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, you will learn what to look for in an SAP managed hosting provider &amp;#45;&amp;#45; including how to determine your organization&amp;#39;s requirements and how to evaluate potential providers.]]>				
					</description>
					<author>
						<![CDATA[Freudenberg IT]]>				
					</author>
					<pubDate>
						Tue, 16 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Secure Internet Single Sign-On (SSO) 101]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136315?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136315&amp;c=CORE</link>
					<description>
						<![CDATA[ Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Five Steps to Secure Internet Single Sign-On (SSO)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136308?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136308&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Outsourcing Drives Business Process Improvements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136814?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136814&amp;c=CORE</link>
					<description>
						<![CDATA[ More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SearchCIO.com eBook: Unlock Outsourcing Potential and Change]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140563?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140563&amp;c=CORE</link>
					<description>
						<![CDATA[ The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here&apos;s a step-by-step plan for optimizing savings.]]>				
					</description>
					<author>
						<![CDATA[SearchCIO.com]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Effective Negotiating: 5 Rules for Smooth Transactions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134095?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5134095&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 13 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136136?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136136&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.]]>				
					</description>
					<author>
						<![CDATA[Dell and VMware]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Global Delivery: A Course to High Performance in a Multi &amp; #45;Polar World]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133456?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5133456&amp;c=CORE</link>
					<description>
						<![CDATA[ To fully exploit the opportunities offered by the multi&amp;#45;polar world&amp;#44; multinationals and public sector organizations must successfully create a global delivery strategy&amp;#44; and tap into specialized industry.]]>				
					</description>
					<author>
						<![CDATA[Accenture]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Trends and Direction of Enterprise Architecture (EA)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140706?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140706&amp;c=CORE</link>
					<description>
						<![CDATA[ Infosys&apos; Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.]]>				
					</description>
					<author>
						<![CDATA[Infosys Technologies Limited]]>				
					</author>
					<pubDate>
						Sun, 01 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Analytics Partners - Delivering Faster and More Strategic BI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132916?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5132916&amp;c=CORE</link>
					<description>
						<![CDATA[ Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line&amp;#44; as well as confidence in Oracle&amp;#39;s commitment to the emerging and mid&amp;#45;market as well as to its channel partners.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 28 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Future Carrier Network: Adopting New Outsourcing Business Models]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101649?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=101649&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Mon, 17 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Configuration Audit &amp; Control to Meet Compliance and Improve Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100510?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=100510&amp;c=CORE</link>
					<description>
						<![CDATA[ CAPITAL Card Services wanted a solution that could help automate compliance&amp;#44; improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Fri, 19 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CIO Decisions Ezine Vol. 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98971?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=98971&amp;c=CORE</link>
					<description>
						<![CDATA[ Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.]]>				
					</description>
					<author>
						<![CDATA[CIO Decisions]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enable Project &amp; #45;Centric Manufacturing with Business Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98042?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=98042&amp;c=CORE</link>
					<description>
						<![CDATA[ Project&amp;#45;centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Market Influence to Grow Your Business: Collaborate with Partners and Win More Customers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140484?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140484&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper looks at ways in which an integrated information technology solution can help you keep on top of your chosen markets and sustain growth.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Sales Productivity: An Opportunity for Sales and IT Leadership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138215?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5138215&amp;c=CORE</link>
					<description>
						<![CDATA[ The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Ready Access to Real-Time Data Helps Small Businesses Thrive]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140481?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140481&amp;c=CORE</link>
					<description>
						<![CDATA[ Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the
SAP&amp;reg; Business One application. Read this white paper to learn more!]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP in SMB: Exploring Growth Strategies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140040?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5140040&amp;c=CORE</link>
					<description>
						<![CDATA[ This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.]]>				
					</description>
					<author>
						<![CDATA[SAP]]>				
					</author>
					<pubDate>
						Thu, 15 Nov 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Reducing Costs with Efficient Operations: A Fast Track to More Working Capital]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136328?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=5136328&amp;c=CORE</link>
					<description>
						<![CDATA[ Untamed costs can deplete the precious working capital that&apos;s critical to your ongoing operations and new expansions. By instituting efficient automated
processes throughout your organization, you can reduce waste, unnecessary
overtime, and a host of other cost factors.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jul 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Delivery Innovation: Creating Client Value and Enhancing Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98797?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=98797&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews the forces that affect the professional services market today&amp;#44; defines and explains the main pillars of service delivery innovation&amp;#44; and reviews the benefits firms derive from service delivery innovation.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Supply Chain Collaboration: The Key to Success in a Global Economy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98798?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=98798&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn how you can transform traditional supply chains from linear&amp;#44; sequential processes into adaptive supply chain networks.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Back Office Outsourcing and Investment Reporting &amp; #45; A Guide for Investment Advisors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98241?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=98241&amp;c=CORE</link>
					<description>
						<![CDATA[ In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Taking Control of Your Business: Growing Profitably in the Professional Services Market]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93299?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Small Business Crm Outsourcing&amp;n=93299&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility&amp;#44; maximizing resource utilization&amp;#44; improving operational efficiency&amp;#44; and successfully acquiring more customers.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Small%20Business%20Crm%20Outsourcing/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
					
			</channel>
		</rss>
	