<?xml version="1.0" encoding="UTF-8" ?>
			<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"
						xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
			<channel>
			<title>
	Strategic Importance Customer Making  - KnowledgeStorm
			</title>
			<link>http://www.knowledgestorm.com</link>
			<description>
	KnowledgeStorm
			</description>
			<language>
	en-us			
			</language>
			<copyright>
	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
			</copyright>
	<generator><![CDATA[KnowledgeStorm proprietary,
serverName = 'rsssearch.knowledgestorm.com'
hostName = (appatl3)
classLoader.hashCode = (152608455)
]]></generator>		
			<lastBuildDate>
	Wed, 25 Nov 2009 00:00:00 EST				
			</lastBuildDate>
			<ttl>
	60				
			</ttl>
	
			<item>					
					<title>
					<![CDATA[Improving Business by Improving Fax]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141313?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5141313&amp;c=CORE</link>
					<description>
						<![CDATA[ The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Using Supply Chain Performance Management Strategically]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140719?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140719&amp;c=CORE</link>
					<description>
						<![CDATA[ Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Video Whitepaper: Managing Risk and Uncertainty - An Executive &apos; s Guide to Integrated  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140645?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140645&amp;c=CORE</link>
					<description>
						<![CDATA[ A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Tue, 03 Nov 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Driving Better, Faster Decision Making through Finance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140536?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140536&amp;c=CORE</link>
					<description>
						<![CDATA[ In order to work effectively, the CFO needs a single unified view that integrates data from multiple data sources and key performance indicators (KPIs), and places them in the context of strategic goals and financial plans.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cashing in on Customer Intelligence in the Financial Services Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140310?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140310&amp;c=CORE</link>
					<description>
						<![CDATA[ In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Upgrading your PCs? Why the processor makes a difference]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140191?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140191&amp;c=CORE</link>
					<description>
						<![CDATA[ Use this guide to explain the importance of choosing an Intel&amp;reg; processor, describe the differences between Intel processors, find the right Intel processor for every customer, and up-sell customers to a higher level Intel processor.]]>				
					</description>
					<author>
						<![CDATA[Intel Technology Provider]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Importance of a Cloud Storage API - New Information Management Capabilities and Revenue ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140147?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140147&amp;c=CORE</link>
					<description>
						<![CDATA[ As Storage Switzerland writes, APIs such as Iron Mountain’s Archive Services Platform API allow ISVs greater control than do cloud NAS gateways over how and where data is stored. Read this Technology Brief from Storage Switzerland to learn more.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Thu, 15 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Migrating to the Cloud: An Alternative for SAP Customers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140104?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140104&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines a hybrid model of ERP deployment that not only lowers the overall cost and resources required to migrate to a new version of SAP, but also reduces the ongoing annual costs of keeping the systems working, thereby freeing up the IT budget for more strategic investments]]>				
					</description>
					<author>
						<![CDATA[NetSuite]]>				
					</author>
					<pubDate>
						Wed, 14 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Business Case for Automating Document Driven Business Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140114?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140114&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides the compelling case for taking an enterprise approach to automating document driven business processes. Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard.]]>				
					</description>
					<author>
						<![CDATA[Kofax, Inc.]]>				
					</author>
					<pubDate>
						Wed, 14 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140059?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140059&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.]]>				
					</description>
					<author>
						<![CDATA[SYSPRO]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Presentation Transcript: The Importance of User Workspace Virtualization in Desktop  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140020?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140020&amp;c=CORE</link>
					<description>
						<![CDATA[ In this presentation transcript featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.]]>				
					</description>
					<author>
						<![CDATA[RES Software]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Avoid the Dragonfly &apos; s Sting: The Importance of the BI Licensing Model]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139983?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139983&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper looks at end-user and server-based licensing fees for BI solutions and argues that server-based fees makes much more sense.]]>				
					</description>
					<author>
						<![CDATA[LogiXML]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to avoid encryption chaos: The art of key management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139964?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139964&amp;c=CORE</link>
					<description>
						<![CDATA[ Review common frustrations that organisations experience when implementing and managing encryption technology. Nigel Stanley of Bloor Research reveals top tips for avoiding encryption chaos and references recent headlines to emphasize the need for encrypted data.]]>				
					</description>
					<author>
						<![CDATA[PGP Corporation]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing to Secure: Evaluating the Manageability of your IPS Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138496?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5138496&amp;c=CORE</link>
					<description>
						<![CDATA[ The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.]]>				
					</description>
					<author>
						<![CDATA[TippingPoint]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast- The Importance of User Workspace Virtualization in Desktop Virtualization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139574?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139574&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.]]>				
					</description>
					<author>
						<![CDATA[RES Software]]>				
					</author>
					<pubDate>
						Fri, 25 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The importance of IT governance in an economic recession]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139212?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139212&amp;c=CORE</link>
					<description>
						<![CDATA[ Hear from Brian Barnier, Principal at ValueBridge, as he speaks on how a formal governance process will ensure a positive impact on your bottom line. Also, get answers to some of the toughest governance questions, including “how important is risk evaluation in IT governance?”]]>				
					</description>
					<author>
						<![CDATA[Innotas]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Crystal Ball: Dramatically Improve the Quality of Your Strategic Business Decisions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139154?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139154&amp;c=CORE</link>
					<description>
						<![CDATA[ Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Introduction to Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138997?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5138997&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning the Future: The Business Case for Rapid Transformation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138583?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5138583&amp;c=CORE</link>
					<description>
						<![CDATA[ Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.]]>				
					</description>
					<author>
						<![CDATA[Progress Software]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Case for Data Protection: Study of CEOs and other C-level Executives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139334?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139334&amp;c=CORE</link>
					<description>
						<![CDATA[ This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Wed, 15 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increasing Business Efficiency and End-User Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137935?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5137935&amp;c=CORE</link>
					<description>
						<![CDATA[ The following report features Michael Fauscette, group vice president of IDC&apos;s Software Business Solutions research, answering questions posed by Oracle&apos;s customers regarding business efficiency and end-user productivity.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How the Fastest Growing Companies Use Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136797?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136797&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper investigates various levels of business intelligence, discusses the challenges organizations face with today&apos;s typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Information Builders]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Overall Approach To Data Quality ROI]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136234?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136234&amp;c=CORE</link>
					<description>
						<![CDATA[ Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136215?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136215&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How Outsourcing Drives Business Process Improvements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136814?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136814&amp;c=CORE</link>
					<description>
						<![CDATA[ More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135487?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5135487&amp;c=CORE</link>
					<description>
						<![CDATA[ Customer knowledge is market advantage. To refine its edge and better manage
customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Retailers &apos; Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136502?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136502&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore the global retail industry&apos;s movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 09 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enabling Profitable Growth through Procurement: Transforming the Sourcing and Procurement  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132060?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5132060&amp;c=CORE</link>
					<description>
						<![CDATA[ Sourcing and procurement organizations have great potential to reduce costs&amp;#44; contribute to the bottom line&amp;#44; and deliver against enterprise strategic goals.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Financial Performance Management: Optimize Financial Performance for a Competitive Edge]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132063?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5132063&amp;c=CORE</link>
					<description>
						<![CDATA[ Applications for financial performance management&amp;#44; part of SAP&amp;#174; solutions for enterprise performance management&amp;#44; cover the full life cycle of financial management and put you in control of performance.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in Creating a Strategic Finance Function]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132055?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5132055&amp;c=CORE</link>
					<description>
						<![CDATA[ the following article will share the results of SAP research as well as APQC&apos;s Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Importance of Measuring ROI: The Indicator of Business and IT Performance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140402?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140402&amp;c=CORE</link>
					<description>
						<![CDATA[ A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company&apos;s business processes.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Mon, 29 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Introduction to Requirements &amp; #45; The Critical Details That Make or Break a Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102243?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=102243&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will discuss the various kinds of information technology requirements&amp;#44; their importance&amp;#44; the different requirement types&amp;#44; the concept of requirements engineering and the process for gathering requirements.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increase Profits and Customer Satisfaction in the Communications Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137368?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5137368&amp;c=CORE</link>
					<description>
						<![CDATA[ Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Path toward Pervasive Business Intelligence at Ferrari North America]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102007?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=102007&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision&amp;#45;making processes.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Process Flexibility: How to Respond Quickly to Changing Market Demands by  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133645?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5133645&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will show that by improving process flexibility and transparency, not only can employees and systems adapt more easily to changing requirements, but existing infrastructure and applications can run more smoothly together for longer, thus raising ROI.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136320?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136320&amp;c=CORE</link>
					<description>
						<![CDATA[ To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged
the importance of cost and efficiency..]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100297?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=100297&amp;c=CORE</link>
					<description>
						<![CDATA[ The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 17 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Making Enterprise Architecture (EA) Strategic with Business &amp; Information Architecture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140710?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140710&amp;c=CORE</link>
					<description>
						<![CDATA[ EA, a key IT governance tool, plays an active role in strategic business planning. Effective EA requires managing standards and promoting best practices in architecture.]]>				
					</description>
					<author>
						<![CDATA[Infosys Technologies Limited]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Communications: Strategic Value, Benefits and the Role of System Integrators]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137940?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5137940&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises.  Further, it demonstrates how unified communications (UC) can help companies to address these challenges.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 29 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Strong data security to protect critical assets: A focus on security yields compliance for free]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135563?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5135563&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper offers thought leadership to help you address challenges surrounding information security and compliance issues. It will also introduce you to the value and importance of a hardware security module as a key part of any successful information security program.]]>				
					</description>
					<author>
						<![CDATA[Thales]]>				
					</author>
					<pubDate>
						Wed, 13 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiating With Technical Support, a JBoss Customer Support Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136200?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5136200&amp;c=CORE</link>
					<description>
						<![CDATA[ Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.]]>				
					</description>
					<author>
						<![CDATA[JBoss, a Division of Red Hat]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Transforming Customer Service into a Strategic Asset]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138947?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5138947&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 06 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Still Struggling to Reduce Call Center Costs without Losing Customers &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93294?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=93294&amp;c=CORE</link>
					<description>
						<![CDATA[ Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140394?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5140394&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper examines how you can gain reliable, accessible information
from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Mon, 17 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Winning with HP Integrity servers for SAP with Windows Server 2003]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139830?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139830&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG.]]>				
					</description>
					<author>
						<![CDATA[Arrow ECS HP Group and Intel]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Intelligence: The Strategic Imperative for CIOs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90774?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=90774&amp;c=CORE</link>
					<description>
						<![CDATA[ The CIO&apos;s role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS&apos; performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139682?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5139682&amp;c=CORE</link>
					<description>
						<![CDATA[ Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Creating Business Value Through Better Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141314?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Strategic Importance Customer Making&amp;n=5141314&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more!]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Thu, 01 Dec 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Strategic%20Importance%20Customer%20Making/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
					
			</channel>
		</rss>
	