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	KnowledgeStorm
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[The Total Economic Impact &amp; trade; of Microsoft Exchange 2010]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141316?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5141316&amp;c=CORE</link>
					<description>
						<![CDATA[ This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Tue, 24 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[The Evolving Branch Office]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140989?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140989&amp;c=CORE</link>
					<description>
						<![CDATA[ With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.]]>				
					</description>
					<author>
						<![CDATA[SonicWALL]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics:  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140689?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140689&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.]]>				
					</description>
					<author>
						<![CDATA[myDIALS Inc.]]>				
					</author>
					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Hitachi Consulting Sees Its Way to Application Control with Blue Coat]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140293?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140293&amp;c=CORE</link>
					<description>
						<![CDATA[ With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee,  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140000?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140000&amp;c=CORE</link>
					<description>
						<![CDATA[ This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140001?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140001&amp;c=CORE</link>
					<description>
						<![CDATA[ This free handbook explains why &quot;enabled compliance&quot; is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.]]>				
					</description>
					<author>
						<![CDATA[BoxTone]]>				
					</author>
					<pubDate>
						Thu, 08 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Migrating Users from Physical Workstations to XenDesktop]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139876?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139876&amp;c=CORE</link>
					<description>
						<![CDATA[ This document provides recommendations and best practices for moving a user’s data from their physical corporate workstations into the virtual Citrix XenDesktop environment.]]>				
					</description>
					<author>
						<![CDATA[Citrix]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Pearson Marks 10th Year using Northern Storage Suite to Manage User Data]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139709?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139709&amp;c=CORE</link>
					<description>
						<![CDATA[ Pearson, the international media and education company, is looking for a single tool that can provide information vital to their storage management. Its infrastructure support team selected Northern Storage Suite.]]>				
					</description>
					<author>
						<![CDATA[Northern Parklife]]>				
					</author>
					<pubDate>
						Wed, 30 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139630?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139630&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses five steps for protecting Windows Server applications
from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Mon, 28 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Six Secrets to 24x7 Exchange Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139640?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139640&amp;c=CORE</link>
					<description>
						<![CDATA[ The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Mon, 28 Sep 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Virtualization: A buyer’s checklist]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139376?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139376&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. Citrix Desktop Delivery dynamically assembles high-performance desktops complete with personalized applications for every logon of every user, from a compact, central store of images.]]>				
					</description>
					<author>
						<![CDATA[Citrix]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139388?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139388&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery.]]>				
					</description>
					<author>
						<![CDATA[Mirapoint Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Reassessing Server Costs for Mid-Size Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139742?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139742&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money.  Learn how upgrading to Sun Fire servers can put more on your bottom line.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc. and Intel Corporation]]>				
					</author>
					<pubDate>
						Thu, 17 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138985?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5138985&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140905?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5140905&amp;c=CORE</link>
					<description>
						<![CDATA[ REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft&amp;reg; Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Converging Voice and IT Networks to Mobilize the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139007?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139007&amp;c=CORE</link>
					<description>
						<![CDATA[ Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications.  HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138165?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5138165&amp;c=CORE</link>
					<description>
						<![CDATA[ Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more...]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Successfully Integrating Collaboration into the Workplace]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137448?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5137448&amp;c=CORE</link>
					<description>
						<![CDATA[ Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Orange Business Services]]>				
					</author>
					<pubDate>
						Mon, 20 Jul 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Business Case for Data Protection: Study of CEOs and other C-level Executives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139334?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139334&amp;c=CORE</link>
					<description>
						<![CDATA[ This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.]]>				
					</description>
					<author>
						<![CDATA[Ounce Labs, an IBM Company]]>				
					</author>
					<pubDate>
						Wed, 15 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137251?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5137251&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Fri, 10 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WhatsUp Gold Premium Edition &amp; #45; &lt; i &gt; Free Trial! &lt; /i &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137035?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5137035&amp;c=CORE</link>
					<description>
						<![CDATA[ Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.]]>				
					</description>
					<author>
						<![CDATA[Ipswitch WhatsUp Gold]]>				
					</author>
					<pubDate>
						Mon, 06 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136662?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5136662&amp;c=CORE</link>
					<description>
						<![CDATA[ The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[GFI WebMonitor: Web Security for the ISA Server - &lt; i &gt; 30 Day Trial and Freeware! &lt; /i &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136110?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5136110&amp;c=CORE</link>
					<description>
						<![CDATA[ GFI WebMonitor controls your Internet users&apos; browsing habits through web categorization and web filtering, covering over 205,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks.]]>				
					</description>
					<author>
						<![CDATA[GFI Software Ltd.]]>				
					</author>
					<pubDate>
						Thu, 28 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SPSS Text Analysis for Surveys &amp; trade; 3.0 - Specifications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135548?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5135548&amp;c=CORE</link>
					<description>
						<![CDATA[ Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Tue, 05 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Desktop Authority Password Self-Service Version 4.1.1]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134890?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5134890&amp;c=CORE</link>
					<description>
						<![CDATA[ Desktop Authority&amp;#174; Password Self-Service&amp;#153; provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Recovery Manager for Exchange &amp; #45; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134901?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5134901&amp;c=CORE</link>
					<description>
						<![CDATA[ Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Fri, 10 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134510?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5134510&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Thu, 26 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Integrating IP Address Management for Real-time Data and Services Delivery with Central  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133750?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5133750&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.]]>				
					</description>
					<author>
						<![CDATA[Infoblox]]>				
					</author>
					<pubDate>
						Mon, 02 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Green IT: Beyond the Data Center &amp; #45; &amp; #45; How IT Can Contribute to the Environmental  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97197?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=97197&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper looks at the ecological impact of a business&amp;#39;s entire IT infrastructure and provides the CIO with a holistic prospective to a business&amp;#39;s carbon footprint.]]>				
					</description>
					<author>
						<![CDATA[Accenture]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HP Virtual Desktop Infrastructure with VMware View: Bring the benefits of industry-standard ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139202?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139202&amp;c=CORE</link>
					<description>
						<![CDATA[ This solution provides a centralized approach to managing your desktop environment and protecting the information within it. It brings the far-reaching benefits of industry-standard servers and shared storage to your desktop environment, while delivering a full virtual PC experience.]]>				
					</description>
					<author>
						<![CDATA[HP, Vmware and AMD]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Blue Coat and VMware]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136945?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5136945&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this solution brief to see how the joint Blue Coat and VMware solution enables IT organizations to consolidate servers and perform disaster recovery operations in real-time, without the risk of performance degradation due to latency or limited bandwidth.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Fri, 26 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Comparing Research in Motion and Microsoft Mobile Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102128?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=102128&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper compares the Research In Motion BlackBerry solution with the Microsoft&amp;#174; mobile solution by analyzing features of the user experience and the administrator experience.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 05 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Path toward Pervasive Business Intelligence at Ferrari North America]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102007?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=102007&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision&amp;#45;making processes.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Deploying an SAP Landscape Using the c3000 Blade Enclosure and the EVA4400]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139381?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5139381&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover best practices for deploying a 250-user/250-GB three-tiered SAP ERP landscape in an HP BladeSystem c3000 blade enclosure with HP ProLiant BL460c blade servers running Microsoft® Windows® Server 2003, an HP StorageWorks Enterprise Virtual Array (EVA) 4400 disk array, and an Ultrium 448c tape blade with HP Data Protector software.]]>				
					</description>
					<author>
						<![CDATA[Avnet, HP and Partners]]>				
					</author>
					<pubDate>
						Thu, 18 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Securing the Organization: Creating a Partnership between HR and Information Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99921?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=99921&amp;c=CORE</link>
					<description>
						<![CDATA[ The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.]]>				
					</description>
					<author>
						<![CDATA[ISC2]]>				
					</author>
					<pubDate>
						Tue, 09 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138484?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5138484&amp;c=CORE</link>
					<description>
						<![CDATA[ When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 05 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94396?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=94396&amp;c=CORE</link>
					<description>
						<![CDATA[ VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems &amp; applications on an existing PC as you migrate to Vista.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94828?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=94828&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94401?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=94401&amp;c=CORE</link>
					<description>
						<![CDATA[ IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HEALTHsuite® - Claims Processing Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93897?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=93897&amp;c=CORE</link>
					<description>
						<![CDATA[ HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.]]>				
					</description>
					<author>
						<![CDATA[RAM Technologies, Inc.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20employee/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Robotics Manufacturer Automates Collaboration with Digital Note-Taking Program]]>				
					</title>
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					<description>
						<![CDATA[ Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI&apos;s management of multi-million dollar projects.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
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					<![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138224?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5138224&amp;c=CORE</link>
					<description>
						<![CDATA[ Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&amp;trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 01 Jan 2008 00:00:00 EST				
					</pubDate>
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					<![CDATA[Business Intelligence: The Strategic Imperative for CIOs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/90774?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=90774&amp;c=CORE</link>
					<description>
						<![CDATA[ The CIO&apos;s role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS&apos; performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Top 10 Ways to Protect against Web Threats]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135946?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=5135946&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet has become a playground for criminals who leverage its universal accessibility to commit small to large corporate crimes. This white paper provides the top ten ways users can protect themselves and their networks from the constant threats that exist on the Internet today.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Sun, 01 Jan 2006 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[FACTS &amp; #174; 125 &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95477?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support employee&amp;n=95477&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS&amp;#174; 125&amp;#153; is a fully automated and comprehensive system for the management of Section 125&amp;#44; Flexible Benefit plans.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2001 00:00:00 EST				
					</pubDate>
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