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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Podcast: The End User Experience: The Working End User]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141130?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5141130&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.]]>				
					</description>
					<author>
						<![CDATA[Intel Technology Provider]]>				
					</author>
					<pubDate>
						Thu, 19 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The End User Experience: The Working End User]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141093?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5141093&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.]]>				
					</description>
					<author>
						<![CDATA[Intel Technology Provider]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Remote Branch Office Trends]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141062?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5141062&amp;c=CORE</link>
					<description>
						<![CDATA[ In this podcast, an industry expert discusses how the recession has affected branch office growth; what’s driving change in branch offices, and how to over cover the never-ending challenge of branch office security.]]>				
					</description>
					<author>
						<![CDATA[SonicWALL]]>				
					</author>
					<pubDate>
						Tue, 17 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The Evolving Branch Office]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140989?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140989&amp;c=CORE</link>
					<description>
						<![CDATA[ With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.]]>				
					</description>
					<author>
						<![CDATA[SonicWALL]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Extending Video Beyond The Boardroom]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140924?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140924&amp;c=CORE</link>
					<description>
						<![CDATA[ The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.]]>				
					</description>
					<author>
						<![CDATA[TANDBERG]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140799?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140799&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[WorkplaceControl for Notes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140745?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140745&amp;c=CORE</link>
					<description>
						<![CDATA[ Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.]]>				
					</description>
					<author>
						<![CDATA[AedifiComm]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140495?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140495&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will explore 10 of the &quot;worst practices&quot; that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140497?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140497&amp;c=CORE</link>
					<description>
						<![CDATA[ Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Virtualization Capabilities Drive Taco Inc. to Choose Syncsort for Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140269?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140269&amp;c=CORE</link>
					<description>
						<![CDATA[ Because their data center was reaching its physical limits, Taco, Inc. found their backup and restore processes getting noticeably slower.  With their exposure to IT disaster scenarios a distinct reality, they turned to Syncsort for their data protection needs.]]>				
					</description>
					<author>
						<![CDATA[Syncsort]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Free Tool: IP Address Tracker (IPAT)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140254?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140254&amp;c=CORE</link>
					<description>
						<![CDATA[ Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more.]]>				
					</description>
					<author>
						<![CDATA[SolarWinds, Inc.]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140221?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140221&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments.]]>				
					</description>
					<author>
						<![CDATA[Syncsort]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Security and WAN optimization: Getting the best of both worlds]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139940?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139940&amp;c=CORE</link>
					<description>
						<![CDATA[ As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Wed, 07 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Six Secrets to 24x7 Exchange Availability]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139640?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139640&amp;c=CORE</link>
					<description>
						<![CDATA[ The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.]]>				
					</description>
					<author>
						<![CDATA[Marathon Technologies]]>				
					</author>
					<pubDate>
						Mon, 28 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Systems Management Simplified: The Dell Management Console]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139495?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139495&amp;c=CORE</link>
					<description>
						<![CDATA[ The Dell Management Console redefines much of the systems management paradigm,
through a holistic, Web browser–based “single pane of glass” approach to managing enterprise-wide IT assets.  Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Dell and Symantec]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141257?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5141257&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.]]>				
					</description>
					<author>
						<![CDATA[Webroot Software, Inc.]]>				
					</author>
					<pubDate>
						Wed, 23 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Communications Skills for Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139215?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139215&amp;c=CORE</link>
					<description>
						<![CDATA[ A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you&apos;ll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139223&amp;c=CORE</link>
					<description>
						<![CDATA[ This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The BI Survey 8: The World &apos; s Largest Independent BI Survey]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139055?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139055&amp;c=CORE</link>
					<description>
						<![CDATA[ Now in its eighth year of publication, The BI Survey by Nigel Pendse is an annual report based on the world&apos;s largest independent survey of Business Intelligence and Performance Management users.]]>				
					</description>
					<author>
						<![CDATA[Board International]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Technology Overview: Board 7]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139061?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139061&amp;c=CORE</link>
					<description>
						<![CDATA[ Within one single product, BOARD offers all the functionalities needed to build any Business Intelligence and Corporate Performance Management application without the use of any programming. Its revolutionary toolkit approach provides end-users with an advanced interactive interface.]]>				
					</description>
					<author>
						<![CDATA[Board International]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Remote Support Center Solution - &lt; b &gt; &lt; i &gt; 30 Day Free Trial! &lt; /i &gt; &lt; /b &gt;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138863?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138863&amp;c=CORE</link>
					<description>
						<![CDATA[ Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as &quot;merely a trend&quot; has now become the norm.]]>				
					</description>
					<author>
						<![CDATA[ScriptLogic Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Employee Productivity with Cisco &amp; #174; Unified Mobility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138561?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138561&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will focus on discovering and implementing Cisco&apos;s Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Are Your Mobile Endpoints Secure?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138562?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138562&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Ron Clarkson--Director of Endpoint Security with Trend Micro--introduces Web Reputation, an add-on version of Trend Micro&apos;s Web Protection Platform. With Trend Micro&apos;s technology, whenever users are connected to the internet, their protection is up-to-date. Watch the video to learn more.]]>				
					</description>
					<author>
						<![CDATA[Trend Micro, Inc.]]>				
					</author>
					<pubDate>
						Thu, 27 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138166?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138166&amp;c=CORE</link>
					<description>
						<![CDATA[ Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Innovative Marketing Strategies for Individual and Personal Lines Insurers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137513?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5137513&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[D2D Virtual Tape Library Replication Primer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137352?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5137352&amp;c=CORE</link>
					<description>
						<![CDATA[ With the introduction of HP Dynamic deduplication and low bandwidth replication (LBR) on HP D2D2500, D2D4000 and D2D4100 Backup Systems, the way data protection can be implemented has been transformed.  This whitepaper explains the terminology and concepts behind these technologies and establishes some sizing rules through worked examples.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 17 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[City Where Fantasy Thrives Solves Reality of Backup Challenges with Quantum DXi7500 Express]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137494?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5137494&amp;c=CORE</link>
					<description>
						<![CDATA[ When a full backup of the city&apos;s 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum&apos;s DXi7500 Express disk-based backup solution with deduplication technology.]]>				
					</description>
					<author>
						<![CDATA[Quantum Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Network Testing Labs Review: Make Internet Risks and Perils Disappear]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141272?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5141272&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how your organization can install a filtering device that blocks malware from your network. McAfee&apos;s Email and Web Security appliance is recognized as an effective tool for identifying &quot;bad&quot; URLs.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Tue, 30 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138214?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138214&amp;c=CORE</link>
					<description>
						<![CDATA[ The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.]]>				
					</description>
					<author>
						<![CDATA[Websense, Inc.]]>				
					</author>
					<pubDate>
						Thu, 18 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Creating an Integrated e-Business Solution in Hosting SAP with Freudenberg IT (FIT)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136643?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5136643&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how Freudenberg IT (FIT) provides everything you need for a complete integrated e-business solution. FIT provides the applications infrastructure and technical day-to-day applications support; the required care to better ensure that your SAP environment is always there and is always performing optimally.]]>				
					</description>
					<author>
						<![CDATA[Freudenberg IT]]>				
					</author>
					<pubDate>
						Tue, 16 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study: Ingram Entertainment Implements Improved ROI and Reliability for Mainframe Data ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136363?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5136363&amp;c=CORE</link>
					<description>
						<![CDATA[ Ingram Entertainment Inc. is the leading national distributor of home entertainment products in the US. Having implemented the Data Domain and Luminex solution they have been able to successfully meet DR goals and achieve significant yearly cost savings.]]>				
					</description>
					<author>
						<![CDATA[Data Domain]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138676?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138676&amp;c=CORE</link>
					<description>
						<![CDATA[ In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Wed, 27 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140987?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5140987&amp;c=CORE</link>
					<description>
						<![CDATA[ This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Mon, 25 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Network Transformation for Carrier Ethernet Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139290?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139290&amp;c=CORE</link>
					<description>
						<![CDATA[ ECI&apos;s 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI&apos;s converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.]]>				
					</description>
					<author>
						<![CDATA[ECI Telecom]]>				
					</author>
					<pubDate>
						Sun, 17 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Confidence by Increasing Understanding in Information]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139987?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139987&amp;c=CORE</link>
					<description>
						<![CDATA[ Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 08 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Continuous Data Protection for Files]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134437?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5134437&amp;c=CORE</link>
					<description>
						<![CDATA[ Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Wed, 25 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Effective Negotiating: 5 Rules for Smooth Transactions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134095?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5134095&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 13 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IPControl - automated IP Address Management &amp; DNS/DHCP server configuration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95086?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=95086&amp;c=CORE</link>
					<description>
						<![CDATA[ IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.]]>				
					</description>
					<author>
						<![CDATA[BT Diamond IP]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Building a Home Lab Environment for Cisco Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133221?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5133221&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains the need to select Cisco IP Phones&amp;#44; switches&amp;#44; routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100938?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=100938&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will explore the authentication methods available with WPA2 (Wi&amp;#45;Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Sat, 11 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Create Supported SQL Server 2008 Virtual Machines -- Rely on Server Virtualization to run  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138674?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5138674&amp;c=CORE</link>
					<description>
						<![CDATA[ The support team for Microsoft SQL Server has published guidelines for virtualizing this database engine. Read this paper to learn how to move forward with the process and create supported SQL Server virtual machines (VMs) that can be hosted on Dell PowerEdge servers.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc. and Intel]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Differentiating With Technical Support, a JBoss Customer Support Study]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136200?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5136200&amp;c=CORE</link>
					<description>
						<![CDATA[ Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.]]>				
					</description>
					<author>
						<![CDATA[JBoss, a Division of Red Hat]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Support%20home/ds,CORE/oe,utf8/rss.xml">
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					<![CDATA[VUE Software: Enterprise Incentive Management]]>				
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						<![CDATA[ VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
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					<![CDATA[VUE Software: Insurance Commission &amp; Incentive Compensation Management]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/96671?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=96671&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
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					<![CDATA[NBA Basketball Team Scores with Sales Force Automation Tool]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139046?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139046&amp;c=CORE</link>
					<description>
						<![CDATA[ Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 11 Apr 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Accelerate ITIL Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94638?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=94638&amp;c=CORE</link>
					<description>
						<![CDATA[ In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.]]>				
					</description>
					<author>
						<![CDATA[Bomgar Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
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					<title>
					<![CDATA[ROI Case Study: Crest Animation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139247?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5139247&amp;c=CORE</link>
					<description>
						<![CDATA[ Download this case study and read how Crest Animation eliminated storage bottlenecks, improved productivity, and gained more than $19 Million in benefits with HP StorageWorks Solution.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 23 Nov 2007 00:00:00 EST				
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					<title>
					<![CDATA[Bitpipe Research Guide: EAI and Web Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132193?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Support home&amp;n=5132193&amp;c=CORE</link>
					<description>
						<![CDATA[ Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.]]>				
					</description>
					<author>
						<![CDATA[Bitpipe]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
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