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					<![CDATA[Build Effective and Highly Available Disaster Recovery Solutions using Microsoft Virtualization]]>				
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					<description>
						<![CDATA[ Does your organization have a reliable and cost-effective site recovery system? This presentation transcript explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back.]]>				
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					<author>
						<![CDATA[Microsoft]]>				
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						Tue, 24 Nov 2009 00:00:00 EST				
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					<![CDATA[Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141118?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5141118&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
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					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[The Last Software You &apos; ll Ever Buy? The CRM Platform as Development Platform]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141117?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5141117&amp;c=CORE</link>
					<description>
						<![CDATA[ Can&apos;t decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
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					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Key Trends in B2B Ecommerce]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140913?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140913&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving  your own B2B online experience.]]>				
					</description>
					<author>
						<![CDATA[Elastic Path]]>				
					</author>
					<pubDate>
						Tue, 17 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Sun Systems for Oracle &apos; s Siebel CRM Enterprise: Transform Your Business for Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141037?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5141037&amp;c=CORE</link>
					<description>
						<![CDATA[ Consolidating and virtualizing application, web, and database tiers for enterprise Oracle&amp;reg; Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun&apos;s platform for the Oracle Siebel CRM software stack.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140915?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140915&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140917?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140917&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
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					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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					<![CDATA[SharePoint Site Migration Manager - &lt; i/ &gt; Free Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140877?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140877&amp;c=CORE</link>
					<description>
						<![CDATA[ Organizations need to migrate SharePoint sites, structures, lists, and library content from SharePoint 2003 to SharePoint 2007 and 2010 without losing data.  They also need to move eRoom, Stellent, Interwoven,Vignette, and HTML content into SharePoint.]]>				
					</description>
					<author>
						<![CDATA[Metalogix]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Podcast: Build Effective and Highly Available Disaster Recovery Solutions Using Microsoft  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140756?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140756&amp;c=CORE</link>
					<description>
						<![CDATA[ Does your organization have a reliable and cost-effective site recovery system? This podcast explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 09 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Build Effective and Highly Available Disaster Recovery Solutions Using Microsoft Virtualization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140276?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140276&amp;c=CORE</link>
					<description>
						<![CDATA[ Does your organization have a reliable and cost-effective site recovery system? This webcast explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Which Off-line CRM solution for Field Force?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140287?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140287&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA&apos;s, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140059?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5140059&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.]]>				
					</description>
					<author>
						<![CDATA[SYSPRO]]>				
					</author>
					<pubDate>
						Mon, 12 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139171?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5139171&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 14 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139005?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5139005&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139032?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5139032&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.]]>				
					</description>
					<author>
						<![CDATA[TIBCO Spotfire Division]]>				
					</author>
					<pubDate>
						Thu, 10 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138939?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138939&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<![CDATA[Do Extraordinary Things Everyday with Microsoft Dynamics CRM!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138945?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138945&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<![CDATA[Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138975?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138975&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138984?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138984&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<![CDATA[Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138987?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138987&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how you can start enhancing your organization&apos;s interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<![CDATA[Drive Real-World Business Processes with Microsoft Dynamics CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138989?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138989&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Introduction to Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138997?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138997&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138491?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138491&amp;c=CORE</link>
					<description>
						<![CDATA[ To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 25 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real- ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138322?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138322&amp;c=CORE</link>
					<description>
						<![CDATA[ This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HP LeftHand SAN Failback Procedure for VMware]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138520?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138520&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper documents the procedure for failback from a VMware Site Recovery Manager (SRM) recovery site after SRM has performed a failover on an HP LeftHand SAN. This document is intended for customers who are using an HP LeftHand SAN with VMware.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Wed, 05 Aug 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Synopsis%20Of%20CRM%20Site/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137567?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5137567&amp;c=CORE</link>
					<description>
						<![CDATA[ How can a company ensure that their marketing department&apos;s needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Thu, 23 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Internet Gambling Sites: Expose Fraud Rings and Stop Repeat Offenders with Device Reputation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139368?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5139368&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help you understand what new and innovative techniques can be used to combat online fraud and abuse, and how online casinos can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within the fraud detection process.]]>				
					</description>
					<author>
						<![CDATA[iovation, Inc.]]>				
					</author>
					<pubDate>
						Mon, 22 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138214?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138214&amp;c=CORE</link>
					<description>
						<![CDATA[ The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.]]>				
					</description>
					<author>
						<![CDATA[Websense, Inc.]]>				
					</author>
					<pubDate>
						Thu, 18 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Online Dating: Keeping Your Members Safe from Online Scams and Predators]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136394?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5136394&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.]]>				
					</description>
					<author>
						<![CDATA[iovation, Inc.]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM and Social Networking: Engaging the Social Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139163?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5139163&amp;c=CORE</link>
					<description>
						<![CDATA[ As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Managing Global Web Sites: Localization, a Never Ending Story]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137432?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5137432&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency.]]>				
					</description>
					<author>
						<![CDATA[SDL Tridion]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135484?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5135484&amp;c=CORE</link>
					<description>
						<![CDATA[ This Internet service provider/portal operator of Globo, Brazil&apos;s largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Mon, 04 May 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138913?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138913&amp;c=CORE</link>
					<description>
						<![CDATA[ The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Sat, 02 May 2009 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Synopsis%20Of%20CRM%20Site/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Social CRM Comes of Age]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134695?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5134695&amp;c=CORE</link>
					<description>
						<![CDATA[ Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How to Ensure That Your Employees Will Want to Use CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133571?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5133571&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133573?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5133573&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133574?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5133574&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy.  This guide provides insight to help you take a more customer-centric view of your business.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sharepoint E &amp; #45;zine Vol.4: Balancing SharePoint Governance]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101670?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=101670&amp;c=CORE</link>
					<description>
						<![CDATA[ SharePoint has built&amp;#45;in features that allow site owners to create site maps without any custom coding at all.]]>				
					</description>
					<author>
						<![CDATA[SearchWinIT]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138488?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138488&amp;c=CORE</link>
					<description>
						<![CDATA[ Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team&apos;s unique solution-selling process and drive adoption among sales staff. Working with Microsoft&amp;reg; IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics&amp;reg; CRM and integrated it with its legacy CRM system, providing the team with...]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 21 Oct 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138486?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138486&amp;c=CORE</link>
					<description>
						<![CDATA[ After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&amp;reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 25 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138484?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138484&amp;c=CORE</link>
					<description>
						<![CDATA[ When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 05 Jun 2008 00:00:00 EDT				
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					<![CDATA[CONSOLIDATING ORACLE &amp; reg; SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE &amp; reg; SERVER]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136267?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5136267&amp;c=CORE</link>
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						<![CDATA[ Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise&amp;reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications.]]>				
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						<![CDATA[Sun Microsystems, Inc.]]>				
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					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
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					<![CDATA[With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138485?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138485&amp;c=CORE</link>
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						<![CDATA[ Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics&amp;trade; CRM Online as the company&apos;s CRM solution.]]>				
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						<![CDATA[Microsoft]]>				
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					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
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					<![CDATA[Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138490?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138490&amp;c=CORE</link>
					<description>
						<![CDATA[ Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics&amp;trade; CRM because it best met the firm&apos;s usability, user..]]>				
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					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Fri, 18 Apr 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
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					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
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					<![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138489?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=5138489&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&amp;reg; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
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					<pubDate>
						Thu, 28 Jun 2007 00:00:00 EDT				
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					<![CDATA[KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84558?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=84558&amp;c=CORE</link>
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						<![CDATA[ If you&apos;re looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Tue, 05 Jun 2007 00:00:00 EDT				
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					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Synopsis Of CRM Site&amp;n=93607&amp;c=CORE</link>
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						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
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