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	Tutorial Function CRM  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[IBS Distribution and Warehousing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95519?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95519&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS warehouse management sofwtare is designed to cover any warehousing scenario for distribution and manufacturing companies.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Tue, 16 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Spotlight on IT - Sustained Growth through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100236?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=100236&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper—one of four function-specific papers—is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Spotlight on Operations - Sustained Growth through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100237?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=100237&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper—one of four function specific papers—is based on the operations responses and follow-up interviews with operations executives. The other function-specific papers focus on finance, IT, and sales and marketing.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Case Study - Global Advertising Agency Improves &quot; Thought Capital &quot;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99687?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=99687&amp;c=CORE</link>
					<description>
						<![CDATA[ In this case study, Wunderman needed to provide employees with global, consistent access to an e-learning program. Learn how they found their solution by using SkillSoft’s SkillPort as their learning management platform.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Case Study - How EMBARQ Saved Millions by Turning to Live Learning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99688?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=99688&amp;c=CORE</link>
					<description>
						<![CDATA[ EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft’s Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best of Breed Decisions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100376?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=100376&amp;c=CORE</link>
					<description>
						<![CDATA[ Extending ERP is the focus of this document, and covers utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or “Best of Breed” solutions.]]>				
					</description>
					<author>
						<![CDATA[SAP America, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Content Management ROI Financial Analysis Tool]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99100?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=99100&amp;c=CORE</link>
					<description>
						<![CDATA[ This financial modeling tool has been developed specifically to evaluate the value of a Content Management solution.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CMiC Enterprise - ERP For Construction and Engineering]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98491?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98491&amp;c=CORE</link>
					<description>
						<![CDATA[ CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.]]>				
					</description>
					<author>
						<![CDATA[CMiC.]]>				
					</author>
					<pubDate>
						Tue, 22 Jul 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Shenzhen Telecom]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98025?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98025&amp;c=CORE</link>
					<description>
						<![CDATA[ Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Datex Corporation &amp; Best Software MAS 500: MAS 500 Enterprise Resource Planning]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98128?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98128&amp;c=CORE</link>
					<description>
						<![CDATA[ The MAS 500 is a powerful solution for Enterprise Resource Planning.  If your company is experiencing increased transaction volume and disjointed business functions, implementing the MAS 500 can streamline efforts and help achieve customer satisfaction.]]>				
					</description>
					<author>
						<![CDATA[Datex Corporation.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Save Time with Hydrant Maintenance Plan from Autodesk CAD and GIS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98532?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98532&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Autodesk and Waterworld for this short informational webcast that to learn how to quickly save time and be more efficient in planning for maintenance.]]>				
					</description>
					<author>
						<![CDATA[Autodesk]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98243?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=98243&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.]]>				
					</description>
					<author>
						<![CDATA[Advent Software,  Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Best Practices for Next Generation IP Address Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97397?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=97397&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides IT professionals with a guide to flawlessly execute tasks for IP management and recommends 19 crucial best practices for simplifying the IP management process. These best practices are derived from numerous implementations of...]]>				
					</description>
					<author>
						<![CDATA[BT INS]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Size DOES Matter – When Choosing the Right ERP Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97880?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=97880&amp;c=CORE</link>
					<description>
						<![CDATA[ Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Smart SOA Tutorial]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97082?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=97082&amp;c=CORE</link>
					<description>
						<![CDATA[ This animated tutorial explains how IBM&apos;s Smart SOA approach provides basic to advanced guidance for pursuing SOA projects allowing you to match your company&apos;s efforts to your objectives.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView IT HelpDesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95023?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95023&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Tue, 20 May 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[DataCore UpTempo Performance Acceleration Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96332?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96332&amp;c=CORE</link>
					<description>
						<![CDATA[ UpTempo™ is powerful, performance accelerator software for Windows-based systems. It dramatically speeds up applications by making the computer system read and write data to its disk drives more efficiently.]]>				
					</description>
					<author>
						<![CDATA[DataCore Software Corporation.]]>				
					</author>
					<pubDate>
						Sun, 04 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[SANmelody - Affordable, High Performance,]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96333?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96333&amp;c=CORE</link>
					<description>
						<![CDATA[ DataCore SANmelody overcomes the high cost barrier and complexity of traditional SAN storage. SANmelody converts standard Intel/AMD servers, blades or virtual machines (VMs) into fully capable storage servers.]]>				
					</description>
					<author>
						<![CDATA[DataCore Software Corporation.]]>				
					</author>
					<pubDate>
						Sun, 04 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Exstream Advanced Function Presentation (AFP) Print Studio]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96154?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96154&amp;c=CORE</link>
					<description>
						<![CDATA[ For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.]]>				
					</description>
					<author>
						<![CDATA[Exstream Software.]]>				
					</author>
					<pubDate>
						Sat, 26 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[dn:Director Data Quality and Customer Data Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96088?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96088&amp;c=CORE</link>
					<description>
						<![CDATA[ dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.]]>				
					</description>
					<author>
						<![CDATA[Datanomic.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Simplify the business of doing business: IBS Integrator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95522&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Thu, 03 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Data Quality - The Foundation of Operational Effectiveness]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95468?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95468&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could&apos;ve been avoided. Learn about the benefits and importance of da...]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ERP for Service Organizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95262?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95262&amp;c=CORE</link>
					<description>
						<![CDATA[ Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations.  It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 25 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ExtraView Bug Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95033?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95033&amp;c=CORE</link>
					<description>
						<![CDATA[ The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[WEALTH MANAGER &apos; S TAKE ON OUTSOURCING]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94169?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=94169&amp;c=CORE</link>
					<description>
						<![CDATA[ Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94082?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=94082&amp;c=CORE</link>
					<description>
						<![CDATA[ Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers.  It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Tue, 26 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor Vantage for Discrete Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93921?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=93921&amp;c=CORE</link>
					<description>
						<![CDATA[ Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Epicor®Vista™ – Job Shop &amp; Make-to-Order ERP Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93881?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=93881&amp;c=CORE</link>
					<description>
						<![CDATA[ Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.]]>				
					</description>
					<author>
						<![CDATA[Epicor Software Corporation.]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Supply Chain Solutions Suite for Storage Manufacturers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92013?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=92013&amp;c=CORE</link>
					<description>
						<![CDATA[ ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain.  An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services.]]>				
					</description>
					<author>
						<![CDATA[ModusLink]]>				
					</author>
					<pubDate>
						Wed, 12 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Mobile Field Services Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/92074?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=92074&amp;c=CORE</link>
					<description>
						<![CDATA[ According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Nov 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Visual Grasp Accounting for Manufacturing &amp; Distribution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91429?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=91429&amp;c=CORE</link>
					<description>
						<![CDATA[ We take the time to be sure to qualify that our accounting products will solve your problems by working with you to develop a needs and features comparison list, training and conversion requirements and a guaranteed implementation plan.]]>				
					</description>
					<author>
						<![CDATA[Grasp Software Corporation]]>				
					</author>
					<pubDate>
						Fri, 12 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ELearning Metrics That Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91593?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=91593&amp;c=CORE</link>
					<description>
						<![CDATA[ What makes eLearning good? Is it colorful graphics? Is it the artful blend of audio, color, animation, video, and text? Is it engaging subject matter that keeps the learner’s attention? Is it learning that is intuitive enough to adapt to the learner? This paper focuses on the factors that define eLearning as good or not.]]>				
					</description>
					<author>
						<![CDATA[Gyrus Systems, LC]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Host Intrusion Prevention: How HIPS Solutions Stop Zero-Day Attacks in Their Tracks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89103?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=89103&amp;c=CORE</link>
					<description>
						<![CDATA[ Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.]]>				
					</description>
					<author>
						<![CDATA[CreekPointe]]>				
					</author>
					<pubDate>
						Fri, 01 Jun 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80841?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=80841&amp;c=CORE</link>
					<description>
						<![CDATA[ Advent Portfolio Exchange represents Advent&apos;s next generation in portfolio management technology.  Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform. View the product demonstration.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Bug Tracker Solution - Comprehensive Bug Tracking and Change Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72162?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=72162&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading Bug Tracking Solution for small companies to the world&apos;s largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Tutorial Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT HelpDesk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72166?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=72166&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Combating Spam: Building a Business Case for Anti-Spam Technology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69856?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=69856&amp;c=CORE</link>
					<description>
						<![CDATA[ The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm Webinars]]>				
					</author>
					<pubDate>
						Fri, 24 Sep 2004 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/63293?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Tutorial Function CRM&amp;n=63293&amp;c=CORE</link>
					<description>
						<![CDATA[ The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
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