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	Value Chain For CRM  - KnowledgeStorm
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			<link>http://www.knowledgestorm.com</link>
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Data Governance: A Business Value-Driven Approach]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141212?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5141212&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper by Dr. Walid el Abed, CEO of Global Data Excellence, discusses how an effective data strategy embedded within the business strategy can turn data into a real competitive advantage, deliver short and longer term value and enable business success and sustainability.]]>				
					</description>
					<author>
						<![CDATA[DataFlux Corporation]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Seven Proven Strategies to Succeed in Reverse Logistics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141020?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5141020&amp;c=CORE</link>
					<description>
						<![CDATA[ In this webcast you&apos;ll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh perspective on developing the practices and methods needed to recapture value from returned items, protecting your brand’s integrity, and more!]]>				
					</description>
					<author>
						<![CDATA[TAKE Supply Chain]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Fixed Assets Past, Present and Future: Realizing Maximum Value from Enterprise Investments]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141017?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5141017&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast explores the emerging paradigm for fixed asset management -- including new approaches and technologies for tracking the logical and physical deployment of fixed assets within the enterprise to extend asset life, improve utilization, and squeeze every dollar out of a company’s investment in equipment and facilities.]]>				
					</description>
					<author>
						<![CDATA[TAKE Supply Chain]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
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			</item>
		
			<item>					
					<title>
					<![CDATA[The Six Hidden Costs of Reverse Logistics]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141031?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5141031&amp;c=CORE</link>
					<description>
						<![CDATA[ For many companies reverse logistics is the last frontier of waste in today&apos;s supply chain. To help identify where poorly managed returns may be affecting your bottom line, this paper takes a look at the six hidden costs of reverse logistics.]]>				
					</description>
					<author>
						<![CDATA[TAKE Supply Chain]]>				
					</author>
					<pubDate>
						Mon, 16 Nov 2009 00:00:00 EST				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Managing Operator Networks as an Outsourcing Service]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140979?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140979&amp;c=CORE</link>
					<description>
						<![CDATA[ Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Fri, 13 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Task and Resource Management - Optimizing Your Warehouse Operations with SAP &amp; reg; R/3 &amp;  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140964?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140964&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is designed to give warehouse operations managers and IT managers a useful framework for understanding SAP&apos;s Task and Resource Management (TRM) application. It presents an overview of TRM and its unique capabilities and benefits to provide key insight into which organizations will reap the highest value from TRM.]]>				
					</description>
					<author>
						<![CDATA[CDC Global Services &amp;#45; Catalyst]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Optimize Your SAP Applications and Maximize Your Return on Investment]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140961?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140961&amp;c=CORE</link>
					<description>
						<![CDATA[ Companies do not always know what technologies or processes exist that can help them achieve their desired improvements. Read this paper to learn how Catalyst Logistics Assessment for SAP, makes it easy and affordable to identify specific areas where they can improve.]]>				
					</description>
					<author>
						<![CDATA[CDC Global Services &amp;#45; Catalyst]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140278?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140278&amp;c=CORE</link>
					<description>
						<![CDATA[ The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called &quot;continuous product and service innovation.&quot;]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Wed, 21 Oct 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138987?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5138987&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this webcast to learn how you can start enhancing your organization&apos;s interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Ensuring Reliable Inbound Supply Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139107?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5139107&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration.]]>				
					</description>
					<author>
						<![CDATA[Sterling Commerce]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Innovative Marketing Strategies for Individual and Personal Lines Insurers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137513?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137513&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Making Interactions More Intelligent Across All Channels in the Retail Finance Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137514?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137514&amp;c=CORE</link>
					<description>
						<![CDATA[ In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Infor CRM Interaction Advisor]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137516?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137516&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Infor Permission-based Marketing Campaigns]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137517?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137517&amp;c=CORE</link>
					<description>
						<![CDATA[ Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.]]>				
					</description>
					<author>
						<![CDATA[Infor CRM]]>				
					</author>
					<pubDate>
						Wed, 22 Jul 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Differentiate Your Company with Complete CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136443?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5136443&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[CRM and Social Networking: Engaging the Social Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139163?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5139163&amp;c=CORE</link>
					<description>
						<![CDATA[ As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 09 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136326?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5136326&amp;c=CORE</link>
					<description>
						<![CDATA[ There are many elements that impact a company&apos;s brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[SAP &amp; #174; Support of the Healthecare Supply Chain &amp; #39;s Ongoing Effort to Ensure  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136305?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5136305&amp;c=CORE</link>
					<description>
						<![CDATA[ The Center for Healthcare Supply Chain Research (formerly the HDMA Research &amp; Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Increasing Business Agility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136229?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5136229&amp;c=CORE</link>
					<description>
						<![CDATA[ According to a September 2006 benchmarking survey conducted by the Americas&amp;#39; SAP Users&amp;#39; Group (ASUG) and SAP on governance, risk, and compliance (GRC ), most organizations today have a reactive approach to GRC management &amp;#45; a fire-drill method of channeling precious resources and management attention to address specific regulatory...]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Achieving Sustained Growth through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140502?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140502&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a &quot;single source of truth&quot; where senior executives have shared visibility into all parts of the organization, enabling management by facts.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sustained Growth Through Operational Excellence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136310?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5136310&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a &quot;single source of truth&quot; where senior executives have shared visibility into all parts of the organisation, enabling management by facts.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 02 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137638?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137638&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.]]>				
					</description>
					<author>
						<![CDATA[Wipro Technologies]]>				
					</author>
					<pubDate>
						Mon, 06 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140068?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140068&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 31 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Aero and Defense - Streamline, Automate and Accelerate with Project Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135414?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5135414&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project&apos;s lifecycle is on time and within budget.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why an Enterprise Project Portfolio Management (EPPM) system is essential]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135415?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5135415&amp;c=CORE</link>
					<description>
						<![CDATA[ If stimulus plans around the world are effective, we will see a boon in industrial manufacturing jobs and production. This paper stresses the importance of an Enterprise Project Portfolio Management (EPPM) system.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Surviving and Thriving in a Challenging Market: How Customer &amp; #45;centric Strategies Can  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133578?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5133578&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explains how financial services firms across the industry and around the globe can use customer&amp;#45;centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Client Relationship Management for Asset Managers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133572?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5133572&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Profit in a Downturn: 4 Customer &amp; #45;centric Strategies for Growth in a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133577?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5133577&amp;c=CORE</link>
					<description>
						<![CDATA[ In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131900?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5131900&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores core principles companies can use to help them select a CRM system.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Fri, 20 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Warehouse Management Today: Balancing Financial Pressures and Growing Demands]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132076?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5132076&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Operational Excellence: Enabling Sustained Growth Spotlight on the Americas]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132061?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5132061&amp;c=CORE</link>
					<description>
						<![CDATA[ Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms&amp;#44; it is a discipline that drives corporate strategy.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Fri, 23 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Assure ERP Success: Taking Ownership]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131613?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5131613&amp;c=CORE</link>
					<description>
						<![CDATA[ CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Mon, 12 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[EnterpriseIQ -- Beyond traditional Manufacturing ERP]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5131472?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5131472&amp;c=CORE</link>
					<description>
						<![CDATA[ EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly.]]>				
					</description>
					<author>
						<![CDATA[IQMS]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Management Excellence: Leveraging Technology and Techniques]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140072?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140072&amp;c=CORE</link>
					<description>
						<![CDATA[ One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Nov 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Red Hat Continues To Redefine SOA: Simple. Open. Affordable]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137398?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137398&amp;c=CORE</link>
					<description>
						<![CDATA[ Despite the significant progress made with open standards in the industry, most SOA platforms are delivered with many proprietary, closed extensions that focus on customer lock-in more than automation of the value chain.  Red Hat believes there is a better way. We redefine SOA to be simple, open, and affordable.]]>				
					</description>
					<author>
						<![CDATA[JBoss, a Division of Red Hat]]>				
					</author>
					<pubDate>
						Thu, 30 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Value-Driven Healthcare: Transforming the Environment with Business Intelligence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140065?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140065&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out why the benefits from applying business intelligence (BI) in the healthcare environment are tremendous. Learn how leveraging the wealth of information to understand patients and physicians, to monitor operational performance, and to anticipate the need for action or change are strong incentives for adopting BI.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Tue, 30 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Augmenting the Value of ERP to Achieve the Perfect Plant]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99992?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=99992&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.]]>				
					</description>
					<author>
						<![CDATA[Apriso Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor &amp; #45; ERP LX]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99773?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=99773&amp;c=CORE</link>
					<description>
						<![CDATA[ Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Thu, 04 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Infor &amp; #45; ERP VISUAL]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99774?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=99774&amp;c=CORE</link>
					<description>
						<![CDATA[ Infor ERP VISUAL combines affordability and deep functionality&amp;#44; and is ideal for high growth&amp;#44; mixed&amp;#45;mode manufacturers who need a modular solution.  Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.]]>				
					</description>
					<author>
						<![CDATA[Infor]]>				
					</author>
					<pubDate>
						Thu, 04 Sep 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139039?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5139039&amp;c=CORE</link>
					<description>
						<![CDATA[ After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics&amp;trade; CRM Online.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Tue, 15 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SAP &amp; reg; Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140398?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140398&amp;c=CORE</link>
					<description>
						<![CDATA[ The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137855?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137855&amp;c=CORE</link>
					<description>
						<![CDATA[ Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[Hewlett Packard Company and Intel]]>				
					</author>
					<pubDate>
						Fri, 08 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Transforming Customer Service into a Strategic Asset]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138947?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5138947&amp;c=CORE</link>
					<description>
						<![CDATA[ View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 06 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Anatomy of a Siebel CRM Archiving Project]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138814?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5138814&amp;c=CORE</link>
					<description>
						<![CDATA[ The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Maximizing Customer Value with Oracle Business Intelligence Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140075?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5140075&amp;c=CORE</link>
					<description>
						<![CDATA[ This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Choosing the Best CRM for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98729?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=98729&amp;c=CORE</link>
					<description>
						<![CDATA[ Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company&apos;s needs today and support your business as it grows and evolves.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Sat, 01 Sep 2007 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Value%20Chain%20For%20CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[CRM without Compromise: A Strategy for Profitable Growth]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93607?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=93607&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the concept of &amp;#8220;CRM without compromise&amp;#44;&amp;#8221; elucidating how organizations can maximize their results by taking a more structured&amp;#44; holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Drive Business Processes: Achieving the &quot; Last Mile &quot; of Business Productivity]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137482?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5137482&amp;c=CORE</link>
					<description>
						<![CDATA[ Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Microsoft Dynamics RoleTailored Business Productivity: &quot; Software Designed for Your People &quot;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138225?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=5138225&amp;c=CORE</link>
					<description>
						<![CDATA[ By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it&apos;s reflected in this software.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Thu, 01 Mar 2007 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Get the Facts on Information Availability: How to Solve Downtime Challenges to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96691?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Value Chain For CRM&amp;n=96691&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
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