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	Version Function CRM  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[The Paperless Office-Turning the Page on Paper Use]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98903?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=98903&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.]]>				
					</description>
					<author>
						<![CDATA[SpringCM]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Essential ITIL: What You Need to Exceed]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99470?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=99470&amp;c=CORE</link>
					<description>
						<![CDATA[ ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.]]>				
					</description>
					<author>
						<![CDATA[CA.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Performance management trends, with Howard Dresner]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98520?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=98520&amp;c=CORE</link>
					<description>
						<![CDATA[ The focus of business performance management (BPM) initiatives is evolving. In this expert podcast, gain insight on how to begin and expand your BPM initiatives and the trends that are affecting the BPM market.]]>				
					</description>
					<author>
						<![CDATA[BOARD]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98243?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=98243&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.]]>				
					</description>
					<author>
						<![CDATA[Advent Software,  Inc]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Proactive IT Management - Eliminating Mean Time To Surprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97335?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=97335&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn about two core competencies that can help your IT department cost-effectively improve its ability to meet internal customer expectations and support critical business functions.]]>				
					</description>
					<author>
						<![CDATA[Bez Systems]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Size DOES Matter – When Choosing the Right ERP Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97880?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=97880&amp;c=CORE</link>
					<description>
						<![CDATA[ Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.]]>				
					</description>
					<author>
						<![CDATA[Xperia]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Human Machine Interface (HMI)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96430?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96430&amp;c=CORE</link>
					<description>
						<![CDATA[ C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.]]>				
					</description>
					<author>
						<![CDATA[Automation Direct]]>				
					</author>
					<pubDate>
						Wed, 07 May 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Sales Order Management Software for .Net2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96412?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96412&amp;c=CORE</link>
					<description>
						<![CDATA[ Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.]]>				
					</description>
					<author>
						<![CDATA[SLINGSHOT.]]>				
					</author>
					<pubDate>
						Tue, 06 May 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[ITIL Version 3 and the IT Service Catalog]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96160?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96160&amp;c=CORE</link>
					<description>
						<![CDATA[ A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.]]>				
					</description>
					<author>
						<![CDATA[newScale]]>				
					</author>
					<pubDate>
						Mon, 28 Apr 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[CS-ENTERPRISE--Complete Enterprise Configuration Management System]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96119?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96119&amp;c=CORE</link>
					<description>
						<![CDATA[ Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.]]>				
					</description>
					<author>
						<![CDATA[Configuration Solutions]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Aldon Lifecycle Manager (System i Edition)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96078?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96078&amp;c=CORE</link>
					<description>
						<![CDATA[ US and Canadian Enterprises - Aldon Lifecycle Manager for iSeries is an iSeries (AS/400) change management system designed to bring control, automation, tools and information to the software maintenance and development process. It allows for software...]]>				
					</description>
					<author>
						<![CDATA[Aldon.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Aldon Lifecycle Manager - Software Configuration Management (SCM)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96083?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96083&amp;c=CORE</link>
					<description>
						<![CDATA[ The Aldon Suite of application lifecycle management solutions provide IT business process automation, software change management, distribution and deployment, requirements management, regulatory compliance controls and application...]]>				
					</description>
					<author>
						<![CDATA[Aldon.]]>				
					</author>
					<pubDate>
						Fri, 25 Apr 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Simplify the business of doing business: IBS Integrator]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95522?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=95522&amp;c=CORE</link>
					<description>
						<![CDATA[ IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.]]>				
					</description>
					<author>
						<![CDATA[IBS,  International Business Systems]]>				
					</author>
					<pubDate>
						Thu, 03 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Mobile Inventory Control &amp; Management: IRMS Go-Kit]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96213?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=96213&amp;c=CORE</link>
					<description>
						<![CDATA[ The IRMS Go-Kit is a fully functional warehouse contained within a prepared storage case. It is ready to go at a moment&apos;s notice and contains everything necessary to run paperless distribution and medical dispensing facilities. IWS can assist w…]]>				
					</description>
					<author>
						<![CDATA[Integrated Warehouse Solutions.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95030?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=95030&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Customer Support solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95018?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=95018&amp;c=CORE</link>
					<description>
						<![CDATA[ ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation.]]>				
					</author>
					<pubDate>
						Wed, 19 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Optim™ Data Growth Solution for Oracle &apos; s Siebel® CRM]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94851?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=94851&amp;c=CORE</link>
					<description>
						<![CDATA[ IBM&apos;s Optim™ Data Growth Management Solution for Oracle&apos;s Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.]]>				
					</description>
					<author>
						<![CDATA[IBM.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Captaris RightFax - Enterprise Fax and Document Delivery]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94598?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=94598&amp;c=CORE</link>
					<description>
						<![CDATA[ RightFax is the clear leader in enterprise fax server and electronic document  delivery software. Integrates with email, CRM, ERP and related applications means  secure sending &amp; receiving of documents from applications in the enterprise via  fax, email, MFPs or the Internet.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Tue, 11 Mar 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Upgrading or Replacing the POS Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94934?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=94934&amp;c=CORE</link>
					<description>
						<![CDATA[ Competition, both in terms of price and of widespread product and assortment overlap, is forcing retailers to differentiate by improving the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[WEALTH MANAGER &apos; S TAKE ON OUTSOURCING]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94169?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=94169&amp;c=CORE</link>
					<description>
						<![CDATA[ Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge.]]>				
					</description>
					<author>
						<![CDATA[WiPro]]>				
					</author>
					<pubDate>
						Wed, 27 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Cameleon Commerce Suite - E-commerce and Configurator Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93871?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=93871&amp;c=CORE</link>
					<description>
						<![CDATA[ Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog &amp; guided selling, product information management, product configuration, pricing &amp; promotions, quote &amp; proposal generation, &amp; order management.]]>				
					</description>
					<author>
						<![CDATA[Access  Commerce]]>				
					</author>
					<pubDate>
						Wed, 20 Feb 2008 00:00:00 EST				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[HelpConnection.NET - .NET Help Desk Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91493?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=91493&amp;c=CORE</link>
					<description>
						<![CDATA[ The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Tue, 16 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[STEP: Product Information Management for Multi-Channel Marketing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/54125?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=54125&amp;c=CORE</link>
					<description>
						<![CDATA[ STEP’s Enterprise Publishing solution provides product information managers &amp; publishers a powerful single point of control for managing content across the Enterprise and lets them efficiently create/publish catalogs &amp; promotions regardless of the media- print, Web or On-Demand publications. Our solution is for retail/manufacturing companies.]]>				
					</description>
					<author>
						<![CDATA[Stibo Catalog, Inc.]]>				
					</author>
					<pubDate>
						Thu, 11 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HereWare On-Demand Sales, CRM, Project &amp; Document Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91121?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=91121&amp;c=CORE</link>
					<description>
						<![CDATA[ HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.]]>				
					</description>
					<author>
						<![CDATA[HereWare LLC]]>				
					</author>
					<pubDate>
						Tue, 09 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[HelpConnection.NET Solution Trial Version .NET Help Desk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91491?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=91491&amp;c=CORE</link>
					<description>
						<![CDATA[ We&apos;re sure that you&apos;ll want to see and feel the HelpConnection.NET solution for yourself, even before you request a free trial version. So, we have prepared an online demo for you to try out. So go for it, test all you want!]]>				
					</description>
					<author>
						<![CDATA[Expinion.net]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Alpha Five Version 8: Secure Database Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91042?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=91042&amp;c=CORE</link>
					<description>
						<![CDATA[ Alpha Five is software for building desktop and web database applications - applications that include report writing, intelligent email, web connectivity, backend database access, data browsers and security. Alpha Five users report that applications can be built 5 to 10 times faster than with other tools.]]>				
					</description>
					<author>
						<![CDATA[Alpha Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 28 Sep 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/88717?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=88717&amp;c=CORE</link>
					<description>
						<![CDATA[ Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 May 2007 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customizable Customer Relationship Management (CRM) Suite for Enterprises]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86925?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=86925&amp;c=CORE</link>
					<description>
						<![CDATA[ Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt &amp; integrate to fit their unique business processes.]]>				
					</description>
					<author>
						<![CDATA[CDC Software - Pivotal CRM]]>				
					</author>
					<pubDate>
						Mon, 05 Feb 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Apply ITIL Best Practices with Confidence Using TechExcel Service Suite for Asset  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/86063?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=86063&amp;c=CORE</link>
					<description>
						<![CDATA[ This complimentary webcast details the new features and benefits of TechExcel Service Suite, the newest version of our Asset Management, Service Desk and CRM solution, enabling you to meet critical ITIL initiatives.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Dec 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving A Higher Level of Business and Network Adaptability With Unified Application  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/84030?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=84030&amp;c=CORE</link>
					<description>
						<![CDATA[ While it is important to understand benefits that F5&apos;s BIG-IP traffic management solutions bring to an organization, such as high availability, improving application performance, optimizing infrastructure, the goal of this paper is to explore application delivery challenge and how BIG-IP solves it.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks]]>				
					</author>
					<pubDate>
						Tue, 01 Aug 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Advent Portfolio Exchange Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/80841?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=80841&amp;c=CORE</link>
					<description>
						<![CDATA[ Advent Portfolio Exchange represents Advent&apos;s next generation in portfolio management technology.  Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform. View the product demonstration.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 Jun 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82409?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=82409&amp;c=CORE</link>
					<description>
						<![CDATA[ Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses.  You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow.  With our full range of applications, you have the ability to streamline your entire enterprise.]]>				
					</description>
					<author>
						<![CDATA[Sage Software Inc.]]>				
					</author>
					<pubDate>
						Tue, 16 May 2006 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/77107?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=77107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/87185?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=87185&amp;c=CORE</link>
					<description>
						<![CDATA[ Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Apr 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[DevTrack ClearCase Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/82245?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=82245&amp;c=CORE</link>
					<description>
						<![CDATA[ DevTrack ClearCase integration provides development teams with an easy-to-use, powerful issue tracking and SCM solution.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Feb 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Role of Web-Based Self-Service in the Support Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/78954?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=78954&amp;c=CORE</link>
					<description>
						<![CDATA[ Web-based self-service has evolved as a way for customers to address their own problems and handle tasks that traditionally have been managed by a call center or help desk. Itâs not just a means for deflecting calls from live agents, but it is also viewed as a way for businesses to differentiate themselves and deepen relationships with customers.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Oct 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/76846?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=76846&amp;c=CORE</link>
					<description>
						<![CDATA[ Executives at First American realized that they were spending an enormous amount of time &amp; money maintaining help desk software that didn&apos;t meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns &amp; save over $2 million in upgrades &amp; hardware costs, &amp; $500,000 annually on maintenance costs.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Aug 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect and Project-Tracking - DevTrack Enterprise Edition: A detailed look at the features  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/75557?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=75557&amp;c=CORE</link>
					<description>
						<![CDATA[ TechExcel has developed DevTrack Enterprise Edition, offering our customers advanced features for automation and more versatile development workflow and tracking. The purpose of this paper is to describe the additional features offered by the DevTrack Enterprise Edition, and give common examples of how they are used.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jun 2005 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72163?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=72163&amp;c=CORE</link>
					<description>
						<![CDATA[ For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Support Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72165?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=72165&amp;c=CORE</link>
					<description>
						<![CDATA[ As a leading software customer support solution for small companies to the world&apos;s largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.]]>				
					</description>
					<author>
						<![CDATA[Extraview Corporation]]>				
					</author>
					<pubDate>
						Fri, 21 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Hosted CRM vs. In-House: Which Direction Should Your Company Take?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/71991?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=71991&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or &quot;rent&quot; them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sat, 01 Jan 2005 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Workforce Optimization: Combining People, Processes and Technologies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/69404?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=69404&amp;c=CORE</link>
					<description>
						<![CDATA[ While delighting customers is of the highest priority for customer service-driven businesses, it&apos;s not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Sun, 01 Aug 2004 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leadership and Corporate Culture]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/70458?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=70458&amp;c=CORE</link>
					<description>
						<![CDATA[ A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.]]>				
					</description>
					<author>
						<![CDATA[CRMindustry.com]]>				
					</author>
					<pubDate>
						Thu, 01 Jan 2004 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServiceCEO for General Repair and Handyman Service Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59371?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=59371&amp;c=CORE</link>
					<description>
						<![CDATA[ There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it&apos;s like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.]]>				
					</description>
					<author>
						<![CDATA[Insight Direct]]>				
					</author>
					<pubDate>
						Thu, 11 Sep 2003 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[ServiceCEO for Janitorial and Professional Cleaning Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59190?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=59190&amp;c=CORE</link>
					<description>
						<![CDATA[ There is no better software to help you run your Professional Cleaning service.  Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it&apos;s like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff.  ServiceCEO handles every aspect of your business.]]>				
					</description>
					<author>
						<![CDATA[Insight Direct]]>				
					</author>
					<pubDate>
						Mon, 08 Sep 2003 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[ServiceCEO for Computer and Computer Repair Service Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59300?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=59300&amp;c=CORE</link>
					<description>
						<![CDATA[ ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized.  It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment.]]>				
					</description>
					<author>
						<![CDATA[Insight Direct]]>				
					</author>
					<pubDate>
						Mon, 08 Sep 2003 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ServiceCEO for HVAC Installation and Repair Service Companies]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/59301?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=59301&amp;c=CORE</link>
					<description>
						<![CDATA[ No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier.  It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company.  It makes everything from scheduling to quoting and parts inventory management a simple task.]]>				
					</description>
					<author>
						<![CDATA[Insight Direct]]>				
					</author>
					<pubDate>
						Mon, 08 Sep 2003 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Astea Alliance - Service Lifecycle Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25292?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=25292&amp;c=CORE</link>
					<description>
						<![CDATA[ Astea Alliance -supports the complete service lifecycle, and enables you to manage staff 
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions &amp; gives you a wealth of decision support tools to continuously refine the quality of your service process.]]>				
					</description>
					<author>
						<![CDATA[Astea International Inc.]]>				
					</author>
					<pubDate>
						Fri, 25 Oct 2002 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Version Function CRM/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/25250?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Version Function CRM&amp;n=25250&amp;c=CORE</link>
					<description>
						<![CDATA[ CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.]]>				
					</description>
					<author>
						<![CDATA[TechExcel, Inc.]]>				
					</author>
					<pubDate>
						Wed, 03 Jul 2002 00:00:00 EDT				
					</pubDate>
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