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					<![CDATA[IT Briefing: Why Would You Use Citrix XenDesktop and XenApp Together with HP StorageWorks?]]>				
					</title>
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					<description>
						<![CDATA[ This IT Briefing describes XenDesktop and XenApp, and how they work together. You&apos;ll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you&apos;ll learn how Intel vPro technologies enhance client virtualization.]]>				
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					<author>
						<![CDATA[HP, Citrix, and Intel]]>				
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						Mon, 16 Nov 2009 00:00:00 EST				
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					<![CDATA[CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs]]>				
					</title>
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					<description>
						<![CDATA[ This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Wed, 11 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[WorkplaceControl for Notes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140745?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140745&amp;c=CORE</link>
					<description>
						<![CDATA[ Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.]]>				
					</description>
					<author>
						<![CDATA[AedifiComm]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140700?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140700&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.]]>				
					</description>
					<author>
						<![CDATA[Atos Origin]]>				
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					<pubDate>
						Wed, 04 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140497?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140497&amp;c=CORE</link>
					<description>
						<![CDATA[ Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<![CDATA[New Wave of Mobile Development Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140447?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140447&amp;c=CORE</link>
					<description>
						<![CDATA[ This article provides an overview of Moblin v2, its new SDK and details key features, including social networking integration, a new user-interface framework, a fast-boot environment, and graphics performance enhancements. Learn why Moblin v2 will accelerate the next rush of mobile innovation.]]>				
					</description>
					<author>
						<![CDATA[Intel]]>				
					</author>
					<pubDate>
						Wed, 28 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Email Security: Magic Quadrant for Email Security Boundaries, 2008]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140298?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140298&amp;c=CORE</link>
					<description>
						<![CDATA[ The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models.]]>				
					</description>
					<author>
						<![CDATA[Proofpoint, Inc.]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Reinventing Your Infrastructure with IIMv3]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140312?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140312&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise.  Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.]]>				
					</description>
					<author>
						<![CDATA[CompuCom Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Zoom-In on File Integrity Monitoring for PCI DSS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139839?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139839&amp;c=CORE</link>
					<description>
						<![CDATA[ Register for this webcast to hear Gene Kim, Tripwire CTO, and John Kindervag, Forrester Research Senior Analyst and former PCI auditor, discuss why file integrity monitoring sets the stage for successful PCI compliance.]]>				
					</description>
					<author>
						<![CDATA[Tripwire, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[The Flawed Vision of Customer Data Integration – How to Get it Right the First Time]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139227?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139227&amp;c=CORE</link>
					<description>
						<![CDATA[ The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.]]>				
					</description>
					<author>
						<![CDATA[Siperian, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139195?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139195&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Tue, 15 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137313?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5137313&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.]]>				
					</description>
					<author>
						<![CDATA[Esker Inc.]]>				
					</author>
					<pubDate>
						Mon, 13 Jul 2009 00:00:00 EDT				
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					<![CDATA[Transfer Volumes: Accelerating files, email and backup with fewer resources]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137164?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5137164&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast discusses the top five challenges in enterprise networks, data and server consolidation challenges, performance issues and solutions, best practices for network architecture management, and Blue Coat&apos;s vision for addressing these issues.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Thu, 09 Jul 2009 00:00:00 EDT				
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					<![CDATA[Ride the Express Lane in the Journey to Speed ITIL &amp; #174; Adoption]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136711?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5136711&amp;c=CORE</link>
					<description>
						<![CDATA[ The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision.  By following ITIL practices, your IT organization will become more closely integrated with the business.  BMC recommends making the journey to ITIL  in a sequence of six incremental steps, the phases of which are driven through...]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Mon, 15 Jun 2009 00:00:00 EDT				
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					<![CDATA[Creating Enduring Customer Relationships]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136505?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5136505&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 10 Jun 2009 00:00:00 EDT				
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					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Forrester Total Economic Impact Study on IPS]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138652?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5138652&amp;c=CORE</link>
					<description>
						<![CDATA[ Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Magic Quadrant for Endpoint Protection Platforms]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135681?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5135681&amp;c=CORE</link>
					<description>
						<![CDATA[ Gartner&apos;s Magic Quadrant for Endpoint Protection Platforms assesses a company&apos;s ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control.]]>				
					</description>
					<author>
						<![CDATA[Sophos Inc.]]>				
					</author>
					<pubDate>
						Tue, 12 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Analytics and Optimization for the Intelligent Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139924?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139924&amp;c=CORE</link>
					<description>
						<![CDATA[ Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 08 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Buyer’s Guide for Enterprise Single Sign-On]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139585?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139585&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Address the Federal Government’s Records Management Challenges]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140610?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5140610&amp;c=CORE</link>
					<description>
						<![CDATA[ This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Sat, 14 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133821?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5133821&amp;c=CORE</link>
					<description>
						<![CDATA[ Do you have the right technologies to compete in today&amp;#39;s economic times? IBM&amp;#39;s Dynamic Infrastructure&amp;#153; initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Thu, 05 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138202?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5138202&amp;c=CORE</link>
					<description>
						<![CDATA[ When it was time to refresh the headquarters&apos; IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you&apos;ll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.]]>				
					</description>
					<author>
						<![CDATA[Dell and VMware]]>				
					</author>
					<pubDate>
						Sun, 01 Mar 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Why BI is Ripe - Now! - For Businesses of Any Size]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132915?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5132915&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle&apos;s range of offerings to mid-size and emerging companies reflects its vision that BI and EPM solutions can be embraced by companies of all sizes.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 28 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving Rapid Data Recovery for Credit Union Core Processing Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102330?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=102330&amp;c=CORE</link>
					<description>
						<![CDATA[ EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Fri, 12 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Cisco Unified Communications: Unifying Communications Infrastructure]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102275?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=102275&amp;c=CORE</link>
					<description>
						<![CDATA[ Cisco&amp;#39;s unified communications vision combines individual systems with different communications capabilities into a cohesive&amp;#44; powerful communications ecosystem that allows a business to revolutionize itself overnight.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint Customization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102258?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=102258&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional &amp;#34;out of the box&amp;#34; customization elements are available.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Leadership Training: Three Perspectives on Development Methods That Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133513?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5133513&amp;c=CORE</link>
					<description>
						<![CDATA[ In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Succession Planning in Your IT Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133515?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5133515&amp;c=CORE</link>
					<description>
						<![CDATA[ In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.]]>				
					</description>
					<author>
						<![CDATA[SkillSoft Corporation]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139101?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5139101&amp;c=CORE</link>
					<description>
						<![CDATA[ Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them.  This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.]]>				
					</description>
					<author>
						<![CDATA[Dorado Software]]>				
					</author>
					<pubDate>
						Mon, 10 Nov 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99047?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=99047&amp;c=CORE</link>
					<description>
						<![CDATA[ Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..]]>				
					</description>
					<author>
						<![CDATA[Rally Software Development Corp.]]>				
					</author>
					<pubDate>
						Fri, 15 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Achieving Rapid Data Recovery for IBM AIX Environments: An Executive Overview of EchoStream ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96692?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=96692&amp;c=CORE</link>
					<description>
						<![CDATA[ This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Fri, 09 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Breakthrough Data Recovery for AIX - Vision Solutions]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95962?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=95962&amp;c=CORE</link>
					<description>
						<![CDATA[ The purpose of this podcast is to provide a roadmap to the most effective strategy and technology to protect data and provide fast recovery for data which is lost or corrupted due to accident and malicious action.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Wed, 09 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95965?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=95965&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137862?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5137862&amp;c=CORE</link>
					<description>
						<![CDATA[ Oracle&apos;s vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.]]>				
					</description>
					<author>
						<![CDATA[Hewlett Packard Company and Intel]]>				
					</author>
					<pubDate>
						Wed, 07 Nov 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[An Introduction to System i (IBM iSeries) High Availability - Get to Know the Core  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95968?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=95968&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper provides an introduction to System i high availability for companies that want to understand this technology and evaluates whether such a solution can become a cost&amp;#45;justifiable component of their backup and recovery strategy.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Governance &amp; #44; Risk &amp; #44; and Compliance Management: Realizing the Value Of Cross &amp; #45 ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93357?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=93357&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains SAP&amp;#8217;s vision for a cross&amp;#45;enterprise GRC solution and the benefits it can provide&amp;#44; defines key terms&amp;#44; and discusses what to look for when evaluating GRC software options.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Vision%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Get the Facts on Information Availability: How to Solve Downtime Challenges to  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96691?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=96691&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.]]>				
					</description>
					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[Get the Facts on Information Availability: Essential Data Protection &amp; #44; Recovery and  ...]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/96697?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=96697&amp;c=CORE</link>
					<description>
						<![CDATA[ The power of an information availability solution lies in its ability to transform any nonproductive&amp;#44; non&amp;#45;profitable downtime into the optimum level of value&amp;#45;producing business uptime.]]>				
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					<author>
						<![CDATA[Vision Solutions]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[System i (IBM iSeries) Management Best Practices -- an Executive Overview]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/95963?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=95963&amp;c=CORE</link>
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						<![CDATA[ System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.]]>				
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					<author>
						<![CDATA[Vision Solutions]]>				
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					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[Improve Your Vision and Grow your Career with Visual Analysis]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/94085?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=94085&amp;c=CORE</link>
					<description>
						<![CDATA[ Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with&amp;#44; visualize and navigate your data.]]>				
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					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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					<![CDATA[The Buyside and the Three Phase Evolution of Electronic Trading]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138009?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5138009&amp;c=CORE</link>
					<description>
						<![CDATA[ The objective of this paper is to present the buyside with a framework
in which to understand the changes in the U.S. trading market, to offer a vision for the trading platforms that will support this new world and to explain why the future belongs to independent broker-neutral systems supplied by software firms rather than sellside brokers.]]>				
					</description>
					<author>
						<![CDATA[Advent Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 26 Dec 2006 00:00:00 EST				
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					<![CDATA[Bitpipe Research Guide: Software Development Management]]>				
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					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132195?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5132195&amp;c=CORE</link>
					<description>
						<![CDATA[ Don&apos;t think you&apos;re in the software business? Think again.]]>				
					</description>
					<author>
						<![CDATA[Bitpipe]]>				
					</author>
					<pubDate>
						Thu, 30 Nov 2006 00:00:00 EST				
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					<![CDATA[Creating Business Value Through Better Collaboration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141314?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=5141314&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more!]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Thu, 01 Dec 2005 00:00:00 EST				
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					<![CDATA[FACTS &amp; #174; CLAIMS &amp; #38; ENCOUNTERS &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95478?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Vision Helpdesk Software&amp;n=95478&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS&amp;#174; CLAIMS &amp;#38; ENCOUNTERS&amp;#153; is a fully automated&amp;#44; real&amp;#45;time processing system for complete&amp;#44; online adjudication of medical&amp;#44; dental&amp;#44; vision&amp;#44; prescription drug&amp;#44; disability and COBRA claims and encounters.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2001 00:00:00 EST				
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