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	Web Enabled Helpdesk Software  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2009<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[Mainsoft Webcast Dec 9: Drive SharePoint Adoption in Notes Shops]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141007?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5141007&amp;c=CORE</link>
					<description>
						<![CDATA[ Lotus shops that have adopted Microsoft SharePoint are struggling to meet their collaboration goals.  Learn how to promote user adoption by integrating SharePoint with email, and review IT options for integrating the two channels – including email migration and Notes-SharePoint coexistence strategies.  Register Now!]]>				
					</description>
					<author>
						<![CDATA[Mainsoft Corporation]]>				
					</author>
					<pubDate>
						Wed, 09 Dec 2009 00:00:00 EST				
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					<title>
					<![CDATA[Business-Ready Security: Secure Endpoint Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141226?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5141226&amp;c=CORE</link>
					<description>
						<![CDATA[ Microsoft Forefront&amp;trade; has combined essential capabilities to provide an integrated solution that helps secure corporate endpoints. The Secure Endpoint solution helps protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere.]]>				
					</description>
					<author>
						<![CDATA[Microsoft Corporation India Pvt Ltd]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[Pascack Bank Solves Tiered Recovery Requirements Using EVault SaaS enabled Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140978?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140978&amp;c=CORE</link>
					<description>
						<![CDATA[ This Case Study examines Pascack Community Bank’s use of i365’s EVault SaaS enabled Product Suite across its IT infrastructure.  It provides an examination of their experience on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected]]>				
					</description>
					<author>
						<![CDATA[i365, A Seagate Company]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[So You Have VOIP, Now What? Video-enabling Your IP Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140955?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140955&amp;c=CORE</link>
					<description>
						<![CDATA[ IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries.  As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.]]>				
					</description>
					<author>
						<![CDATA[TANDBERG]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[eToken PRO Anywhere Flash Demo]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140855?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140855&amp;c=CORE</link>
					<description>
						<![CDATA[ View this demo to learn why eToken PRO Anywhere is ideal for corporate and Internet security needs, enabling organizations to expand their range of online business services while providing end users with full roaming capabilities. For consumers, the convenience of a robust and yet simple “Plug and Play” solution is unbeatable.]]>				
					</description>
					<author>
						<![CDATA[SafeNet, Inc.]]>				
					</author>
					<pubDate>
						Tue, 10 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[WorkplaceControl for Notes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140745?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140745&amp;c=CORE</link>
					<description>
						<![CDATA[ Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.]]>				
					</description>
					<author>
						<![CDATA[AedifiComm]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140497?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140497&amp;c=CORE</link>
					<description>
						<![CDATA[ Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140499&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[The IT Management Software Megavendors]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140408?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140408&amp;c=CORE</link>
					<description>
						<![CDATA[ The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Tue, 27 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Solutions for Small to Medium Data Centers]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140331?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140331&amp;c=CORE</link>
					<description>
						<![CDATA[ APC&amp;#174; by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure&amp;#174; HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.]]>				
					</description>
					<author>
						<![CDATA[APC]]>				
					</author>
					<pubDate>
						Fri, 23 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140210?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140210&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.]]>				
					</description>
					<author>
						<![CDATA[Pivotal CRM, a CDC Software solution]]>				
					</author>
					<pubDate>
						Mon, 19 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Chapter 3: SaaS on the Rise, but Does It Deliver?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139923?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139923&amp;c=CORE</link>
					<description>
						<![CDATA[ The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks.]]>				
					</description>
					<author>
						<![CDATA[SearchCRM]]>				
					</author>
					<pubDate>
						Wed, 07 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Enabling Secure B2B Collaboration: Cloud-Based Authentication for Next-Generation Extranets]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139912?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139912&amp;c=CORE</link>
					<description>
						<![CDATA[ Online communities, social networks, and global sharing of rich media are just a few of the new beyond-traditional extranet technologies being adopted today. This paper shows how to implement greater security for new social media enabled extranets, and how in-the-cloud services combined with mobile credentials enable two-factor authentication.]]>				
					</description>
					<author>
						<![CDATA[VeriSign, Inc]]>				
					</author>
					<pubDate>
						Tue, 06 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Adobe ColdFusion 9]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139821?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139821&amp;c=CORE</link>
					<description>
						<![CDATA[ Adobe ColdFusion 9 software enables developers to rapidly build robust Internet applications by condensing complex business logic into fewer lines of code.]]>				
					</description>
					<author>
						<![CDATA[Adobe Systems, Inc.]]>				
					</author>
					<pubDate>
						Mon, 05 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139404&amp;c=CORE</link>
					<description>
						<![CDATA[ VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.]]>				
					</description>
					<author>
						<![CDATA[Velocity Integrations Software, Inc.]]>				
					</author>
					<pubDate>
						Fri, 18 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<![CDATA[Giving Nurses More Time to Care]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139225&amp;c=CORE</link>
					<description>
						<![CDATA[ The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139224&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC&apos;s, Macs and smartphones.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Legacy Tools: Not Built for Today &apos; s Helpdesk]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139216&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.]]>				
					</description>
					<author>
						<![CDATA[LogMeIn, Inc.]]>				
					</author>
					<pubDate>
						Wed, 16 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[A Case to Optimize]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138905?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5138905&amp;c=CORE</link>
					<description>
						<![CDATA[ A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Quality begins with Requirements]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137896?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5137896&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn about the new integration between IBM&amp;reg; Rational&amp;reg; DOORS and IBM&amp;reg; Rational&amp;reg; Quality Manager and how it enables you to implement a successful requirements based testing approach to your development lifecycle.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Wed, 05 Aug 2009 00:00:00 EDT				
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					<![CDATA[Enabling High-Performance Video Encoding, Decoding, and Preprocessing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140869?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140869&amp;c=CORE</link>
					<description>
						<![CDATA[ The version 1.0 release of the Intel&amp;reg; Media Software Development Kit (SDK) equips developers with a standard application programming interface (API) for creating video solutions that target consumer and professional uses. Read this article to learn more about this product as well as the benefits for developers.]]>				
					</description>
					<author>
						<![CDATA[Intel]]>				
					</author>
					<pubDate>
						Mon, 03 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enabling Enterprise 2.0]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/101700?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=101700&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0.]]>				
					</description>
					<author>
						<![CDATA[Websense, Inc.]]>				
					</author>
					<pubDate>
						Sat, 01 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Orion Application Performance Monitor (APM)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135984?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5135984&amp;c=CORE</link>
					<description>
						<![CDATA[ Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself.]]>				
					</description>
					<author>
						<![CDATA[SolarWinds, Inc.]]>				
					</author>
					<pubDate>
						Tue, 14 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enterprise Cloud Computing: Transforming IT]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140345?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5140345&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.]]>				
					</description>
					<author>
						<![CDATA[Platform Computing Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Fixing Enterprise Search]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136806?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5136806&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it&apos;s broken, and learn about WebFOCUS Magnify, the industry&apos;s first real-time enterprise search solution.]]>				
					</description>
					<author>
						<![CDATA[Information Builders]]>				
					</author>
					<pubDate>
						Mon, 22 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Reinforce Business Objectives and Achieve ROI with Internet Identity Security]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136687?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5136687&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Wed, 17 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Numara Track It! &amp; #45; Change Management Webinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5136371&amp;c=CORE</link>
					<description>
						<![CDATA[ The Numara Track It! helpdesk/ asset management solution offers a fully integrated &amp;#147;Change Management&amp;#148; module that provides flexibility for seamless upgrades of services &amp;#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...]]>				
					</description>
					<author>
						<![CDATA[Numara Software]]>				
					</author>
					<pubDate>
						Mon, 08 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136318?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5136318&amp;c=CORE</link>
					<description>
						<![CDATA[ Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.]]>				
					</description>
					<author>
						<![CDATA[Ping Identity Corporation]]>				
					</author>
					<pubDate>
						Fri, 05 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Forrester Wave: Web Content Management For External Sites, Q2 2009]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137434?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5137434&amp;c=CORE</link>
					<description>
						<![CDATA[ Check out this report, which examines the findings of a Forrester evaluation of ten leading web content management vendors, to learn about the strongest performers in WCM.]]>				
					</description>
					<author>
						<![CDATA[SDL Tridion]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Solution Brief: Building MPLS+ Managed Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136915?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5136915&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to read about the breadth of technologies Blue Coat offers in a single platform that enable service providers to differentiate their MLPS solution.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Mon, 01 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Buyer’s Guide for Enterprise Single Sign-On]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139585?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139585&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138337?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5138337&amp;c=CORE</link>
					<description>
						<![CDATA[ This new case study explores how Citrix&amp;reg; GoToMeeting&amp;reg; Corporate with GoToWebinar&amp;reg; has transformed Business Fitness&apos;s sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Mon, 23 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Java GUIs Developed 2.5 Times Faster with WindowBuilder &amp; trade; Pro]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134049?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5134049&amp;c=CORE</link>
					<description>
						<![CDATA[ When WRSystems needed to develop a Java Swing application on a tight timeline they turned to WindowBuilder Pro and &quot;hit the ground running.&quot;  They quickly developed prototype applications, which enabled them to meet a deadline without a problem.]]>				
					</description>
					<author>
						<![CDATA[Instantiations]]>				
					</author>
					<pubDate>
						Thu, 12 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IPControl - automated IP Address Management &amp; DNS/DHCP server configuration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95086?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=95086&amp;c=CORE</link>
					<description>
						<![CDATA[ IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.]]>				
					</description>
					<author>
						<![CDATA[BT Diamond IP]]>				
					</author>
					<pubDate>
						Wed, 18 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IBM Cognos 8 Business Intelligence for Professional Users]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139844?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139844&amp;c=CORE</link>
					<description>
						<![CDATA[ Professional report authors need a single reporting solution that draws data from a variety of sources and enables wide collaboration yet delivers the resulting information at business speed. IBM Cognos&amp;reg; 8 Business Intelligence includes Web-based reporting tools that support collaboration and good decision making.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Mon, 05 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enabling Sustainable Compliance Management across the Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102521?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=102521&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 19 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[SharePoint Customization Best Practices]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102258?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=102258&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional &amp;#34;out of the box&amp;#34; customization elements are available.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139902?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5139902&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtualization is one of the hottest technologies in IT infrastructure today. Intel is helping enable the next generation of virtualization usage efficiently. Virtualization 2.0 focuses on increasing service efficiency through flexible resource management. In the near future, this usage model will become absolutely critical to data centers.]]>				
					</description>
					<author>
						<![CDATA[Insight &amp; Intel]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Guide to Troubleshooting Application Problems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141116?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5141116&amp;c=CORE</link>
					<description>
						<![CDATA[ This comprehensive, 94 page guide is a how-to resource handbook for network engineers. This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems.]]>				
					</description>
					<author>
						<![CDATA[Fluke Networks EMEA]]>				
					</author>
					<pubDate>
						Wed, 01 Oct 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Secure and Accelerate Your Oracle Applications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98181?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=98181&amp;c=CORE</link>
					<description>
						<![CDATA[ This whitepaper examines the escalating application performance and
security challenges corporations face today.  It presents examples of how WAN application delivery optimization can greatly improve the security and performance of Oracle software.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 08 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[3PAR Thin Copy Desktop: A VDI &amp; #45;Optimized Storage Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98771?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=98771&amp;c=CORE</link>
					<description>
						<![CDATA[ Virtual Desktop Infrastructure enables end users or their hosting providers to provision and manage hundreds of individual&amp;#44; virtual desktops from a set of centrally administered&amp;#44; consolidated servers.]]>				
					</description>
					<author>
						<![CDATA[3PAR]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Enable Project &amp; #45;Centric Manufacturing with Business Software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98042?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=98042&amp;c=CORE</link>
					<description>
						<![CDATA[ Project&amp;#45;centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.]]>				
					</description>
					<author>
						<![CDATA[IFS]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[VUE Software: Insurance Commission &amp; Incentive Compensation Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96671?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=96671&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[VUE Software: Enterprise Incentive Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96667?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=96667&amp;c=CORE</link>
					<description>
						<![CDATA[ VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.]]>				
					</description>
					<author>
						<![CDATA[CSSI]]>				
					</author>
					<pubDate>
						Fri, 16 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Syberworks Learning Management System Product Suite]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94867?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=94867&amp;c=CORE</link>
					<description>
						<![CDATA[ This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.]]>				
					</description>
					<author>
						<![CDATA[SyberWorks, Inc.]]>				
					</author>
					<pubDate>
						Mon, 17 Mar 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94396?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=94396&amp;c=CORE</link>
					<description>
						<![CDATA[ VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems &amp; applications on an existing PC as you migrate to Vista.]]>				
					</description>
					<author>
						<![CDATA[AMD and VMware, Inc]]>				
					</author>
					<pubDate>
						Tue, 04 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[How to Simplify .NET Testing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135419?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=5135419&amp;c=CORE</link>
					<description>
						<![CDATA[ HP QuickTest Professional software is a useful tool for regression test and function test automation.  This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Sat, 01 Dec 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Master Data Management: Extracting Value from Your Most Important Intangible Asset]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97582?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=97582&amp;c=CORE</link>
					<description>
						<![CDATA[ Effective master data management can save time and money &amp;#45; even enable the capture of incremental revenues&amp;#44; it can also reduce costs while improving customer service.]]>				
					</description>
					<author>
						<![CDATA[SAP America Inc]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Service-Oriented Architecture (SOA) - A New Alternative to Traditional Technology Integration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/81313?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=81313&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper will examine the basic premises underlying a Service Oriented Architecture ( SOA ) and describe how universal technology and service adapters, such as those from iWay Software, can help organizations realize the benefits of SOAs.]]>				
					</description>
					<author>
						<![CDATA[Information Builders Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Mar 2006 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[FACTS &amp; #174; Web &amp; #153;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/95483?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=Web Enabled Helpdesk Software&amp;n=95483&amp;c=CORE</link>
					<description>
						<![CDATA[ FACTS&amp;#174;Web&amp;#153; facilitates the sharing of real&amp;#45;time information directly from your FACTS&amp;#174; system to insureds&amp;#44; employees&amp;#44; and provider&amp;#39;s web browsers through the Internet.]]>				
					</description>
					<author>
						<![CDATA[Ebix Health, Inc.]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2001 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,Web%20Enabled%20Helpdesk%20Software/ds,CORE/oe,utf8/rss.xml						
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