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	conference calling white paper  - KnowledgeStorm
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	KnowledgeStorm
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	en-us			
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	Copyright &amp;#169; 2008<a href="www.knowledgestorm.com">KnowledgeStorm, Inc.</a>  All rights reserved.				
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					<title>
					<![CDATA[IP Phone Applications Provide a Recipe for Success - An Article from IQ Magazine]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93933?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93933&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this paper to learn how, a Subway sandwich franchisee used network applications on IP phones to increase efficiency and motivate employees. Discover how a new card management and staffing outcall applications alone saved about $500,000 the first year.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Sat, 22 Nov 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage’ Benefits Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100381?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100381&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the key questions every organization should ask of a vendor and the ways ‘The Oracle Advantage’ addresses each of these areas.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Compliant Statement Archiving and Presentment for Financial Services]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100545?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100545&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements.]]>				
					</description>
					<author>
						<![CDATA[EMC Corporation.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Check Point Endpoint Security: Single Agent for Endpoint Security Delivering Total  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99877?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99877&amp;c=CORE</link>
					<description>
						<![CDATA[ The most vulnerable node in the enterprise network to threats and attacks is the endpoint. This paper examines how an integrated Endpoint Security solution with multiple security layers delivers the highest level of protection at the lowest TCO.]]>				
					</description>
					<author>
						<![CDATA[Check Point Software Technologies Ltd.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Editorial: People and Power]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100810?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100810&amp;c=CORE</link>
					<description>
						<![CDATA[ Those of us who work for tech magazines are sometimes accused of looking beyond the horizon too often. There may be some truth to that, but part of our job is trying to discern the future.]]>				
					</description>
					<author>
						<![CDATA[Storage Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Legal Toolkit for Storage Systems]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99682?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99682&amp;c=CORE</link>
					<description>
						<![CDATA[ There&apos;s currently no all-encompassing ediscovery tool on the market. Here&apos;s a guide to some tools that cover different parts of the process.]]>				
					</description>
					<author>
						<![CDATA[Storage Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Editor &apos; s Letter: Triumphant]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100848?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100848&amp;c=CORE</link>
					<description>
						<![CDATA[ Celebrating Midmarket IT Success.]]>				
					</description>
					<author>
						<![CDATA[CIO Decisions]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Is Your Vendor a Sitting Duck?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100207?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100207&amp;c=CORE</link>
					<description>
						<![CDATA[ Security managers are asking pure-play vendors questions about their viability.]]>				
					</description>
					<author>
						<![CDATA[Information Security Magazine]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100523?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100523&amp;c=CORE</link>
					<description>
						<![CDATA[ On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.]]>				
					</description>
					<author>
						<![CDATA[NTR Global]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[A Guide to Reducing the Risk of Costly Data Breaches: The 3 Pillars of Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/100404?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=100404&amp;c=CORE</link>
					<description>
						<![CDATA[ This White Paper describes how Iron Mountain&apos;s DataDefense and Connected Backup/PC data protection solutions can be utilized to create total security solution in accordance with Iron Mountain&apos;s &quot;Three Pillars&quot; of data protection.]]>				
					</description>
					<author>
						<![CDATA[Iron Mountain Digital]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Know your Endpoints: Protect your resources with device identification]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99842?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99842&amp;c=CORE</link>
					<description>
						<![CDATA[ Endpoint security is an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more in this white paper.]]>				
					</description>
					<author>
						<![CDATA[F5 Networks.]]>				
					</author>
					<pubDate>
						Mon, 01 Sep 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[TechTarget 2008 Media Consumption Benchmark Report: Perception versus Reality of the IT Pro ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99515?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99515&amp;c=CORE</link>
					<description>
						<![CDATA[ This report benchmarks the similarities and dissimilarities between IT pros and IT marketers when it comes to their media use preferences.]]>				
					</description>
					<author>
						<![CDATA[TechTarget]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			</item>
		
			<item>					
					<title>
					<![CDATA[Mid-market Meetings Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99594?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99594&amp;c=CORE</link>
					<description>
						<![CDATA[ Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success.]]>				
					</description>
					<author>
						<![CDATA[StarCite]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Migration to the 2007 Microsoft Office System: A Roadmap for Success]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93255?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93255&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover the rewards and pitfalls of migrating to Microsoft Office 2007.This white paper will examine the issues presented with a migration to the 2007 Microsoft Office system including which organizations should be first movers and why.]]>				
					</description>
					<author>
						<![CDATA[KACE]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Maximizing Site Visitor Trust Using Extended Validation SSL]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98363?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98363&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this white paper to understand the introduction of a new kind of SSL Certificate, the first since the technology&apos;s origin more than a decade ago.]]>				
					</description>
					<author>
						<![CDATA[VeriSign Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98731?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98731&amp;c=CORE</link>
					<description>
						<![CDATA[ Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Technology Buying and Media Consumption Benchmarking Survey]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99484?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99484&amp;c=CORE</link>
					<description>
						<![CDATA[ This report shows an unexpected tendency in technology buying research toward software downloads as the top online media type used by technology professionals - coupled with high usage and effectiveness rankings for attending live conferences.]]>				
					</description>
					<author>
						<![CDATA[TechTarget]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Entitlement Management Meets the Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99403?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99403&amp;c=CORE</link>
					<description>
						<![CDATA[ Read this whitepaper to learn how CIOs can make sure that credentialed users can access the IT resources they need while hackers and criminals are locked out. Learn how entitlement management promises granular access control while strengthening security.]]>				
					</description>
					<author>
						<![CDATA[Rohati Systems]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Productivity 101: Four Things You Need to Know]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99567?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99567&amp;c=CORE</link>
					<description>
						<![CDATA[ Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Finding and Fixing VoIP Call Quality Issues]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99605?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99605&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper examines the various factors that can lead to poor VoIP call quality and how a network administrator can use WildPackets® OmniPeek™ Enterprise to pinpoint issues and keep the VoIP network running smoothly and efficiently.]]>				
					</description>
					<author>
						<![CDATA[WildPackets, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[RADVISION - The Core of Video Enabled Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99299?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99299&amp;c=CORE</link>
					<description>
						<![CDATA[ With today&apos;s global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.]]>				
					</description>
					<author>
						<![CDATA[RADVISION]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[PODCAST: RADVISION - The Core of Video Enabled Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99300?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99300&amp;c=CORE</link>
					<description>
						<![CDATA[ With today&apos;s global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.]]>				
					</description>
					<author>
						<![CDATA[RADVISION]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/99580?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=99580&amp;c=CORE</link>
					<description>
						<![CDATA[ Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.]]>				
					</description>
					<author>
						<![CDATA[DeskFlex]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Extraprise CRM Support Survey Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98908?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98908&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.]]>				
					</description>
					<author>
						<![CDATA[Extraprise Group, Inc.]]>				
					</author>
					<pubDate>
						Fri, 01 Aug 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[CMiC Enterprise - ERP For Construction and Engineering]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98491?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98491&amp;c=CORE</link>
					<description>
						<![CDATA[ CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.]]>				
					</description>
					<author>
						<![CDATA[CMiC.]]>				
					</author>
					<pubDate>
						Tue, 22 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Achieving PCI Compliance with Log Management]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98371?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98371&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper will review what is specifically called for in PCI DSS Requirement 10, explore the technical considerations of the requirement, and consider some different approaches to addressing the requirement.]]>				
					</description>
					<author>
						<![CDATA[SenSage Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/98027?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=98027&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.]]>				
					</description>
					<author>
						<![CDATA[Pitney Bowes Group 1 Software]]>				
					</author>
					<pubDate>
						Tue, 01 Jul 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices for Home Agents]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96992?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=96992&amp;c=CORE</link>
					<description>
						<![CDATA[ Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes.  This white paper contains best practices for developing a Home Agents program.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Accessing BlackBerry Data Services Using Wi-Fi Networks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97111?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=97111&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.]]>				
					</description>
					<author>
						<![CDATA[BlackBerry]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96958?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=96958&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena.]]>				
					</description>
					<author>
						<![CDATA[Genesys Co.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Guide to Managing VoIP Performance in Converged Networks: Will Your Network be Able to Cope?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97675?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=97675&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board.]]>				
					</description>
					<author>
						<![CDATA[NetScout Systems, Inc.]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[The Alternative to Citrix - Ericom &apos; s Complete Presentation Virtualization (SBC) and  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96578?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=96578&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper discusses the merits of Ericom Virtualization solutions over the comparable Citrix solutions.   The pros and cons of Server-based Computing (SBC) will be discussed, including solution complexity, deployment cost, security, etc.]]>				
					</description>
					<author>
						<![CDATA[Ericom Software]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Roadmap for Implementing a Multi-Site IP Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96838?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=96838&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.]]>				
					</description>
					<author>
						<![CDATA[Avaya, Inc]]>				
					</author>
					<pubDate>
						Thu, 01 May 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Customer Perspective White Paper: Optimizing Manual Testing with Business Process Testing]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/96230?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=96230&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper provides an overview of the product along with practical advice for those who are considering Mercury Business Process Testing for optimizing their own manual processes or moving toward test automation.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			<item>					
					<title>
					<![CDATA[Enterprise Threat Management (ETM) - Work Smarter, Not Harder]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94830?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=94830&amp;c=CORE</link>
					<description>
						<![CDATA[ Learn about a new approach to security called Enterprise Threat Management (ETM) and find out how it can help your company stop attacks that are underway, aid discovery and recovery after an attack and much more.]]>				
					</description>
					<author>
						<![CDATA[Sourcefire]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94587?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=94587&amp;c=CORE</link>
					<description>
						<![CDATA[ Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.]]>				
					</description>
					<author>
						<![CDATA[Infor.]]>				
					</author>
					<pubDate>
						Sat, 01 Mar 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Customer Service in SMBs through Collaborative Tools]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93932?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93932&amp;c=CORE</link>
					<description>
						<![CDATA[ Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 22 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93899?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93899&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent.]]>				
					</description>
					<author>
						<![CDATA[Taleo]]>				
					</author>
					<pubDate>
						Thu, 21 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Improving Business Continuity for the Remote Office]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93518?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93518&amp;c=CORE</link>
					<description>
						<![CDATA[ Can you cost-justify complete infrastructure redundancy across multiple sites for the sake of improved business continuity? Learn about other ways to insure your IT is always on.]]>				
					</description>
					<author>
						<![CDATA[Avocent.]]>				
					</author>
					<pubDate>
						Tue, 12 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93804?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93804&amp;c=CORE</link>
					<description>
						<![CDATA[ This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93806?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93806&amp;c=CORE</link>
					<description>
						<![CDATA[ This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93808?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93808&amp;c=CORE</link>
					<description>
						<![CDATA[ This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Part 1: Basic Storage and Networking Terms]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97825?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=97825&amp;c=CORE</link>
					<description>
						<![CDATA[ Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Part 2: Challenges to Data Center Storage and Networking]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97826?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=97826&amp;c=CORE</link>
					<description>
						<![CDATA[ Schulz discusses threats, challenges and new strategies effecting storage and networking performance and capacity.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Part 3: New Strategies for Data Center Storage and Networking]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97827?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=97827&amp;c=CORE</link>
					<description>
						<![CDATA[ New products and strategies in data storage and networking, including storage virtualization, IP and Fiber Channel hybrids and the evolution of hard disk drive storage.]]>				
					</description>
					<author>
						<![CDATA[Dell, Inc]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,conference calling white paper/ds,CORE/oe,utf8/rss.xml						
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			</item>
		
			<item>					
					<title>
					<![CDATA[Fax over IP (FoIP): What is the Right Way to Implement it for Your Organization]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/93281?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=93281&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper takes a look at the present state of Fax over IP and then offers pragmatic advice to organizations that are looking for a migration strategy that best suits their individual business requirements and best manages their document flow.]]>				
					</description>
					<author>
						<![CDATA[Captaris]]>				
					</author>
					<pubDate>
						Fri, 01 Feb 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[The Myth of Training Return on Investment (ROI)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/91586?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=91586&amp;c=CORE</link>
					<description>
						<![CDATA[ &quot;This is it!&quot; You sold your boss on the idea of calculating Training ROI and this is the case to prove it. Your proposed training project will finally prove the ROI of your training department. With so many proponents shouting the praises of Training ROI, how could you go wrong, especially with this project?]]>				
					</description>
					<author>
						<![CDATA[Gyrus Systems, LC]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/89897?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=89897&amp;c=CORE</link>
					<description>
						<![CDATA[ Read how AberdeenGroup&apos;s research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Sun, 01 Apr 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/78307?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=78307&amp;c=CORE</link>
					<description>
						<![CDATA[ The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.]]>				
					</description>
					<author>
						<![CDATA[KnowledgeStorm, Inc]]>				
					</author>
					<pubDate>
						Sat, 01 Oct 2005 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[ePowerCenter - Customer Relationship Management and Interaction Solution]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/72594?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=conference calling white paper&amp;n=72594&amp;c=CORE</link>
					<description>
						<![CDATA[ ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers.  It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.]]>				
					</description>
					<author>
						<![CDATA[Astute Solutions]]>				
					</author>
					<pubDate>
						Fri, 04 Feb 2005 00:00:00 EST				
					</pubDate>
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