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Thu, 26 Nov 2009 00:00:00 EST 60 <![CDATA[9 Critical Steps in Designing Enterprise-Wide Feedback Systems]]> http://www.knowledgestorm.com/search/index/sol_summary/5141336?pos=46&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5141336&c=CORE Tue, 24 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Measuring and Improving Customer Satisfaction in the Insurance Industry]]> http://www.knowledgestorm.com/search/index/sol_summary/5141338?pos=45&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5141338&c=CORE Tue, 24 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Saving At-Risk Customers and Revenue Through Survey Action Management]]> http://www.knowledgestorm.com/search/index/sol_summary/5141340?pos=3&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5141340&c=CORE Tue, 24 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Network Forensics Survey: Most Networks are Unprepared for Quick Response]]> http://www.knowledgestorm.com/search/index/sol_summary/5140770?pos=47&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140770&c=CORE Mon, 09 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Survey Results: Top Priorities Through 2010]]> http://www.knowledgestorm.com/search/index/sol_summary/5140765?pos=40&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140765&c=CORE Mon, 09 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[WorkplaceControl for Notes]]> http://www.knowledgestorm.com/search/index/sol_summary/5140745?pos=14&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140745&c=CORE Thu, 05 Nov 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5140497?pos=9&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140497&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5140499?pos=7&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140499&c=CORE Thu, 29 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Presentation Transcript: Business Case for Data Protection Survey & Results]]> http://www.knowledgestorm.com/search/index/sol_summary/5140464?pos=30&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140464&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]> http://www.knowledgestorm.com/search/index/sol_summary/5140288?pos=12&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140288&c=CORE Wed, 21 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5140227?pos=31&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140227&c=CORE Tue, 20 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[7 Habits of Highly Successful Surveys]]> http://www.knowledgestorm.com/search/index/sol_summary/5140235?pos=21&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140235&c=CORE Tue, 20 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Customer Experience IQ Report]]> http://www.knowledgestorm.com/search/index/sol_summary/5140236?pos=17&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140236&c=CORE Tue, 20 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139957?pos=32&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139957&c=CORE Thu, 08 Oct 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience?]]> http://www.knowledgestorm.com/search/index/sol_summary/5139242?pos=33&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139242&c=CORE Wed, 30 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[New Ponemon Study Reveals Disconnects in Building the Business Case for Data Protection]]> http://www.knowledgestorm.com/search/index/sol_summary/5139261?pos=49&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139261&c=CORE Thu, 24 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[PCI DSS Compliance Survey Results]]> http://www.knowledgestorm.com/search/index/sol_summary/5140933?pos=48&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5140933&c=CORE Thu, 24 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Document Automation Strategies in a SaaS Environment]]> http://www.knowledgestorm.com/search/index/sol_summary/5139466?pos=43&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139466&c=CORE Mon, 21 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]> http://www.knowledgestorm.com/search/index/sol_summary/5139404?pos=10&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139404&c=CORE Fri, 18 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139223?pos=18&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139223&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Giving Nurses More Time to Care]]> http://www.knowledgestorm.com/search/index/sol_summary/5139225?pos=13&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139225&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Midmark Aims for Excellence with Efficient Products and Support]]> http://www.knowledgestorm.com/search/index/sol_summary/5139224?pos=2&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139224&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Legacy Tools: Not Built for Today ' s Helpdesk]]> http://www.knowledgestorm.com/search/index/sol_summary/5139216?pos=1&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139216&c=CORE Wed, 16 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[The BI Survey 8: The World ' s Largest Independent BI Survey]]> http://www.knowledgestorm.com/search/index/sol_summary/5139055?pos=26&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139055&c=CORE Thu, 10 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[How Financial Firms Can Improve Business Integration Capabilities and Increase Straight- ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5139102?pos=41&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139102&c=CORE Tue, 01 Sep 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for ...]]> http://www.knowledgestorm.com/search/index/sol_summary/5141337?pos=39&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5141337&c=CORE Wed, 19 Aug 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Performance Under Pressure: The State of Enterprise Web Application Quality and Availability]]> http://www.knowledgestorm.com/search/index/sol_summary/5139327?pos=36&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139327&c=CORE Wed, 01 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Sole-sourcing BI from your ERP vendor: IT convenience or strategic business decision?]]> http://www.knowledgestorm.com/search/index/sol_summary/5139209?pos=35&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139209&c=CORE Wed, 01 Jul 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Expanding BI ' s role by including Predictive Analytics]]> http://www.knowledgestorm.com/search/index/sol_summary/5136792?pos=25&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5136792&c=CORE Fri, 19 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Numara Track It! & #45; Change Management Webinar]]> http://www.knowledgestorm.com/search/index/sol_summary/5136371?pos=5&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5136371&c=CORE Mon, 08 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[The Collaboration Advantage: Customer-Focused Partnerships In A Global Market]]> http://www.knowledgestorm.com/search/index/sol_summary/5136319?pos=16&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5136319&c=CORE Tue, 02 Jun 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[SPSS Text Analysis for Surveys & trade; 3.0 - Specifications]]> http://www.knowledgestorm.com/search/index/sol_summary/5135548?pos=22&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135548&c=CORE Tue, 05 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS]]> http://www.knowledgestorm.com/search/index/sol_summary/5135487?pos=15&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135487&c=CORE Mon, 04 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants]]> http://www.knowledgestorm.com/search/index/sol_summary/5135474?pos=28&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135474&c=CORE Fri, 01 May 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]> http://www.knowledgestorm.com/search/index/sol_summary/5135523?pos=6&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135523&c=CORE Tue, 14 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Buyer’s Guide for Enterprise Single Sign-On]]> http://www.knowledgestorm.com/search/index/sol_summary/5139585?pos=27&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5139585&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses]]> http://www.knowledgestorm.com/search/index/sol_summary/5136988?pos=11&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5136988&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses]]> http://www.knowledgestorm.com/search/index/sol_summary/5141333?pos=4&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5141333&c=CORE Wed, 01 Apr 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Better Reporting, Better Results: Successful Strategies from the Field]]> http://www.knowledgestorm.com/search/index/sol_summary/5135494?pos=37&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135494&c=CORE Tue, 17 Mar 2009 00:00:00 EDT http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Turning Results into Rewards: Survey Analysis and Reporting]]> http://www.knowledgestorm.com/search/index/sol_summary/5135512?pos=19&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135512&c=CORE Thu, 26 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses]]> http://www.knowledgestorm.com/search/index/sol_summary/5135514?pos=8&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135514&c=CORE Thu, 12 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[New Insider Threat Emerges in the New Economy]]> http://www.knowledgestorm.com/search/index/sol_summary/5133017?pos=38&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5133017&c=CORE Mon, 02 Feb 2009 00:00:00 EST http://rsssearch.knowledgestorm.com:80/rss/srl/key,customer%20service%20survey%20helpdesk/ds,CORE/oe,utf8/rss.xml <![CDATA[Achieving Service Excellence Across The Enterprise]]> http://www.knowledgestorm.com/search/index/sol_summary/5135215?pos=23&trkpg=PARTNER_SEARCH_RESULTS_CORE&stype=customer service survey helpdesk&n=5135215&c=CORE Sun, 01 Feb 2009 00:00:00 EST 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