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					<![CDATA[Targeted Interactive Advertising: A Killer Revenue App]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141192?pos=28&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5141192&amp;c=CORE</link>
					<description>
						<![CDATA[ Marcio Nespatti, Alcatel-Lucent, discusses the latest research on next generation advertising.]]>				
					</description>
					<author>
						<![CDATA[Alcatel-Lucent]]>				
					</author>
					<pubDate>
						Fri, 20 Nov 2009 00:00:00 EST				
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					<![CDATA[From Here to There, You Can Find it Anywhere: Building Local/Geo-Search with Apache Lucene  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140730?pos=32&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140730&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Grant Ingersoll, co-founder of Lucid Imagination and chairman of the Apache Lucene PMC, and Ryan McKinley, co-founder of Voyager GIS and Apache Lucene PMC member, and Sameer Maggon of AT&amp;amp;T Interactive for an in-depth technical workshop on the potential and application of the newly released Lucene Spatial libraries.]]>				
					</description>
					<author>
						<![CDATA[Lucid Imagination]]>				
					</author>
					<pubDate>
						Wed, 18 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[So You Have VOIP, Now What? Video-enabling Your IP Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140955?pos=26&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140955&amp;c=CORE</link>
					<description>
						<![CDATA[ IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries.  As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.]]>				
					</description>
					<author>
						<![CDATA[TANDBERG]]>				
					</author>
					<pubDate>
						Thu, 12 Nov 2009 00:00:00 EST				
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			<item>					
					<title>
					<![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140735?pos=44&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140735&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Thu, 05 Nov 2009 00:00:00 EST				
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					<title>
					<![CDATA[SAP Solutions for Small Businesses and Midsize Companies: Improve Efficiency, Grow  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140546?pos=17&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140546&amp;c=CORE</link>
					<description>
						<![CDATA[ This interactive guide presents an overview of several SAP business solutions specifically designed to help small businesses and midsize companies improve operational efficiency and grow profitability.]]>				
					</description>
					<author>
						<![CDATA[SAP AG]]>				
					</author>
					<pubDate>
						Fri, 30 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139410?pos=18&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139410&amp;c=CORE</link>
					<description>
						<![CDATA[ Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.]]>				
					</description>
					<author>
						<![CDATA[BMC Software, Inc]]>				
					</author>
					<pubDate>
						Thu, 29 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Voice and Video: Breaking the Bandwidth Barrier]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140306?pos=37&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140306&amp;c=CORE</link>
					<description>
						<![CDATA[ This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Thu, 22 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Customer Experience IQ Report]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140236?pos=36&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140236&amp;c=CORE</link>
					<description>
						<![CDATA[ The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.]]>				
					</description>
					<author>
						<![CDATA[Vovici]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140237?pos=11&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140237&amp;c=CORE</link>
					<description>
						<![CDATA[ In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.]]>				
					</description>
					<author>
						<![CDATA[Vovici]]>				
					</author>
					<pubDate>
						Tue, 20 Oct 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Service Provider’s Pocket E-Guide to Fixed Mobile Convergence]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140025?pos=40&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140025&amp;c=CORE</link>
					<description>
						<![CDATA[ Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue.]]>				
					</description>
					<author>
						<![CDATA[CommuniGate Systems]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[eBook: Building Effective Dashboards and Scorecards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140015?pos=13&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140015&amp;c=CORE</link>
					<description>
						<![CDATA[ In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Fri, 09 Oct 2009 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Which UPS is Right for the Job? &lt; br &gt; Considerations in Choosing Standby, Line &amp; #45; ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139726?pos=29&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139726&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance]]>				
					</description>
					<author>
						<![CDATA[Eaton Corporation]]>				
					</author>
					<pubDate>
						Thu, 01 Oct 2009 00:00:00 EDT				
					</pubDate>
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			<item>					
					<title>
					<![CDATA[Working Smarter: Enriching the Jazz environment with Lotus social software]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139108?pos=38&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139108&amp;c=CORE</link>
					<description>
						<![CDATA[ This interactive teleconference will answer your questions about combining social software (instant messaging, team wikis, blogs, and professional networks) with software delivery tools.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Realize effective distributed development via a virtual software factory]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139094?pos=23&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139094&amp;c=CORE</link>
					<description>
						<![CDATA[ This one minute flash video and accompanying interactive pdf will introduce you to the concept of a virtual software factory.  Check out the interactive pdf for information and links to the solutions behind the factory, including links to some of our newest ROI calculators.]]>				
					</description>
					<author>
						<![CDATA[IBM]]>				
					</author>
					<pubDate>
						Fri, 11 Sep 2009 00:00:00 EDT				
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			<item>					
					<title>
					<![CDATA[Smart Decisions for Extraordinary Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138881?pos=35&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138881&amp;c=CORE</link>
					<description>
						<![CDATA[ With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[How to Reduce Eclipse BIRT Development Effort for Data Visualizations]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138970?pos=12&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138970&amp;c=CORE</link>
					<description>
						<![CDATA[ Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.]]>				
					</description>
					<author>
						<![CDATA[Actuate]]>				
					</author>
					<pubDate>
						Wed, 09 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Disaster Got You Down?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138856?pos=21&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138856&amp;c=CORE</link>
					<description>
						<![CDATA[ While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a &quot;disaster&quot; is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 08 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[The Power of Converged Networks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138816?pos=45&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138816&amp;c=CORE</link>
					<description>
						<![CDATA[ Before moving forward with a converged network several key issues should be addressed:  Capacity, security and reliability.  CDW can help your organization by arming you with the information you need to choose the ideal solution.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Case Study: Unified Communications and Indiana University Medical Group]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138844?pos=7&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138844&amp;c=CORE</link>
					<description>
						<![CDATA[ When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution.  This case study gives details on the benefits they gained.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Networking and Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138818?pos=6&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138818&amp;c=CORE</link>
					<description>
						<![CDATA[ In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.]]>				
					</description>
					<author>
						<![CDATA[CDW Corporation]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Convergence That Makes Sense - Bringing Together Voice and Data Networks]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139006?pos=5&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139006&amp;c=CORE</link>
					<description>
						<![CDATA[ Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
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					<title>
					<![CDATA[Converging Voice and IT Networks to Mobilize the Enterprise]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5139007?pos=4&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5139007&amp;c=CORE</link>
					<description>
						<![CDATA[ Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications.  HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Tue, 01 Sep 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Crystal Reports - The Affordable, Trusted Solution that Just Works]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138435?pos=30&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138435&amp;c=CORE</link>
					<description>
						<![CDATA[ With Crystal Reports - solve report design and information sharing issues through: powerful report and dashboard mashups, secure report sharing, management, scheduling and publishing - an affordable, cross-platform solution, that just works.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Mon, 24 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Podcast: Key Considerations for Migration to Voice-Over-IP (VoIP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138241?pos=10&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138241&amp;c=CORE</link>
					<description>
						<![CDATA[ In this technical podcast you&apos;ll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.]]>				
					</description>
					<author>
						<![CDATA[Interactive Intelligence, Inc.]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Key Considerations for Migration to Voice-Over-IP (VoIP)]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138238?pos=2&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138238&amp;c=CORE</link>
					<description>
						<![CDATA[ In this technical webinar you&apos;ll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.]]>				
					</description>
					<author>
						<![CDATA[Interactive Intelligence, Inc.]]>				
					</author>
					<pubDate>
						Wed, 19 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Business Communication Tools for Tough Times]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138163?pos=8&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138163&amp;c=CORE</link>
					<description>
						<![CDATA[ Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.]]>				
					</description>
					<author>
						<![CDATA[Cisco Systems, Inc.]]>				
					</author>
					<pubDate>
						Fri, 14 Aug 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5141158?pos=50&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5141158&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.]]>				
					</description>
					<author>
						<![CDATA[CA]]>				
					</author>
					<pubDate>
						Sat, 25 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[McAfee Buyer &apos; s Guide to Data Protection]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138635?pos=25&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138635&amp;c=CORE</link>
					<description>
						<![CDATA[ Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.]]>				
					</description>
					<author>
						<![CDATA[McAfee, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Jul 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Designing Compelling Business Intelligence Business Cases for an SAP &amp; #174; Software  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136768?pos=24&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5136768&amp;c=CORE</link>
					<description>
						<![CDATA[ A recent worldwide survey listed business intelligence (BI) as CIOs&amp;#39; number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.]]>				
					</description>
					<author>
						<![CDATA[SAP BusinessObjects]]>				
					</author>
					<pubDate>
						Fri, 19 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Blue Coat Visibility]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136209?pos=42&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5136209&amp;c=CORE</link>
					<description>
						<![CDATA[ This demo provides an overview of challenges in monitoring and troubleshooting network performance issues in the diverse world of applications, and provides an overview of how Blue Coat helps you see traffic at the application level, track user performance, monitor voice and video quality, effectively troubleshoot and RESOLVE performance problems.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Wed, 03 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Blue Coat Acceleration]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136208?pos=34&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5136208&amp;c=CORE</link>
					<description>
						<![CDATA[ Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Wed, 03 Jun 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[STR Software Webcasts]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135629?pos=15&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135629&amp;c=CORE</link>
					<description>
						<![CDATA[ STR Software frequently delivers informative webcasts to help you learn more about our AventX Product Suite. These webcasts usually include a live product demonstration or PowerPoint presentation, and an interactive question and answer period. Please click through to see our schedule of upcoming webcasts.]]>				
					</description>
					<author>
						<![CDATA[STR Software]]>				
					</author>
					<pubDate>
						Fri, 08 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Try BIRT Report Designer Today to design Rich interactive content]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135554?pos=39&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135554&amp;c=CORE</link>
					<description>
						<![CDATA[ BIRT Report Designers are easy-to-use, visual report development tools that offer programmatic control, extensibility and a component-based model for reuse.]]>				
					</description>
					<author>
						<![CDATA[Actuate]]>				
					</author>
					<pubDate>
						Tue, 05 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice over Internet Protocol (VoIP) Phone Hardening-- Part I]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135470?pos=20&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135470&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Fri, 01 May 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Regaining Control of the Corporate Network to Ensure Business Processes]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5134999?pos=49&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5134999&amp;c=CORE</link>
					<description>
						<![CDATA[ Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Thu, 16 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Web 2.0 at Work]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140023?pos=41&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140023&amp;c=CORE</link>
					<description>
						<![CDATA[ When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report.]]>				
					</description>
					<author>
						<![CDATA[Patriot Technologies, Inc.]]>				
					</author>
					<pubDate>
						Wed, 01 Apr 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Effective Strategies for Capturing the Voice of the Customer]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135495?pos=33&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135495&amp;c=CORE</link>
					<description>
						<![CDATA[ This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.]]>				
					</description>
					<author>
						<![CDATA[SPSS Inc. Worldwide Headquarters]]>				
					</author>
					<pubDate>
						Thu, 12 Mar 2009 00:00:00 EDT				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Unified Messaging and Unified Communications]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5133222?pos=14&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5133222&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like&amp;#44; enabling them to transform their business&amp;#44; streamline business processes and reduce costs.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Tue, 10 Feb 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Best Practices in the Call Center: A Customer Touch &amp; #45;Point Methodology]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5132112?pos=1&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5132112&amp;c=CORE</link>
					<description>
						<![CDATA[ One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer &quot;touch-points&quot; must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.]]>				
					</description>
					<author>
						<![CDATA[Oracle Corporation]]>				
					</author>
					<pubDate>
						Mon, 26 Jan 2009 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Benefits of Unified Messaging in Exchange Server 2007]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102238?pos=48&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=102238&amp;c=CORE</link>
					<description>
						<![CDATA[ Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Qos: What Is It &amp; #63; Why Do We Need It &amp; #63;]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102257?pos=47&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=102257&amp;c=CORE</link>
					<description>
						<![CDATA[ QoS can be used in converged networks to provide voice packets priority access to resources&amp;#44; or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice Architectures and Deployment Models]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/102279?pos=3&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=102279&amp;c=CORE</link>
					<description>
						<![CDATA[ Telephony design requires a solid understanding of the drivers for Voice over IP&amp;#44; corporate policies for infrastructure design&amp;#44; and telephone components.]]>				
					</description>
					<author>
						<![CDATA[Global Knowledge]]>				
					</author>
					<pubDate>
						Wed, 10 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Voice, Video and Data Convergence: A best-practice approach for transitioning your network  ...]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135096?pos=46&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135096&amp;c=CORE</link>
					<description>
						<![CDATA[ Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
					</pubDate>
					<source url="http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml">
						http://rsssearch.knowledgestorm.com:80/rss/srl/key,interactive%20voice%20Help/ds,CORE/oe,utf8/rss.xml						
					</source>		
			</item>
		
			<item>					
					<title>
					<![CDATA[Is Your Network Ready for VoIP?]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5135107?pos=43&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5135107&amp;c=CORE</link>
					<description>
						<![CDATA[ This paper summarizes in question and answer format the many critical factors pertaining to VoIP&apos;s viability, regardless of which vendor&apos;s IP-PBX system is deployed across the distributed enterprise.]]>				
					</description>
					<author>
						<![CDATA[Blue Coat]]>				
					</author>
					<pubDate>
						Tue, 02 Dec 2008 00:00:00 EST				
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					<![CDATA[Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5138334?pos=9&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5138334&amp;c=CORE</link>
					<description>
						<![CDATA[ Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.]]>				
					</description>
					<author>
						<![CDATA[Citrix Online]]>				
					</author>
					<pubDate>
						Mon, 01 Dec 2008 00:00:00 EST				
					</pubDate>
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					<title>
					<![CDATA[Unified Communications: Strategic Value, Benefits and the Role of System Integrators]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5137940?pos=27&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5137940&amp;c=CORE</link>
					<description>
						<![CDATA[ This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises.  Further, it demonstrates how unified communications (UC) can help companies to address these challenges.]]>				
					</description>
					<author>
						<![CDATA[Hewlett-Packard Company]]>				
					</author>
					<pubDate>
						Fri, 29 Aug 2008 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Top 5 Best Practices for Creating Effective Campaign Dashboards]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/97039?pos=16&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=97039&amp;c=CORE</link>
					<description>
						<![CDATA[ We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign&amp;#44; customer&amp;#44; advertising and/or branding information needed to achieve marketing objectives.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Sun, 01 Jun 2008 00:00:00 EDT				
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					<title>
					<![CDATA[SUN SPARC &amp; reg; ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5136255?pos=19&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5136255&amp;c=CORE</link>
					<description>
						<![CDATA[ Employing the UltraSPARC&amp;reg; T2 and UltraSPARC T2 Plus processors - the industry&apos;s first massively threaded Systems on a Chip (SoC) - Sun SPARC&amp;reg;
Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.]]>				
					</description>
					<author>
						<![CDATA[Sun Microsystems, Inc.]]>				
					</author>
					<pubDate>
						Tue, 01 Apr 2008 00:00:00 EDT				
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					<title>
					<![CDATA[Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/5140909?pos=31&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=5140909&amp;c=CORE</link>
					<description>
						<![CDATA[ Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft&amp;reg; Office Live Meeting was adopted.]]>				
					</description>
					<author>
						<![CDATA[Microsoft]]>				
					</author>
					<pubDate>
						Mon, 01 Oct 2007 00:00:00 EDT				
					</pubDate>
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					<title>
					<![CDATA[Improve Your Vision and Grow your Career with Visual Analysis]]>				
					</title>
					<link>http://www.knowledgestorm.com/search/index/sol_summary/94085?pos=22&amp;trkpg=PARTNER_SEARCH_RESULTS_CORE&amp;stype=interactive voice Help&amp;n=94085&amp;c=CORE</link>
					<description>
						<![CDATA[ Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with&amp;#44; visualize and navigate your data.]]>				
					</description>
					<author>
						<![CDATA[Tableau Software]]>				
					</author>
					<pubDate>
						Mon, 01 Jan 2007 00:00:00 EST				
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