intranet Managers - KnowledgeStorm

E-Guide: Understanding Cloud Computing Benefits, Planning and Networking

Platform Computing Corporation — Fri, 20 Nov 2009 00:00:00 EST

In this expert E-Guide you will gain insight into the origins and benefits of cloud computing. Learn which key questions that should be asked when planning a cloud architecture, and explore the important network considerations that should be taken into account when beginning a cloud initiative.

How You Can Tame the Smartphone Monster

Cisco Systems, Inc. — Fri, 20 Nov 2009 00:00:00 EST

This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.

Remote Branch Office Trends

SonicWALL — Tue, 17 Nov 2009 00:00:00 EST

In this podcast, an industry expert discusses how the recession has affected branch office growth; what’s driving change in branch offices, and how to over cover the never-ending challenge of branch office security.

Rational Quality Manager

IBM — Wed, 04 Nov 2009 00:00:00 EST

Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.

Compliance and Security for the Financial Services IT Manager

eEye Digital Security — Tue, 03 Nov 2009 00:00:00 EST

This informative financial services solution brief focuses on the current issues and requirements surrounding compliance and security with a particular focus on vulnerability management. It provides the Financial Services IT manager with a realistic and informative perspective on their current security challenges.

The 10 Worst Practices for Technical Support and How to Overcome Them

NTR Global — Thu, 29 Oct 2009 00:00:00 EDT

This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for ...

NTR Global — Thu, 29 Oct 2009 00:00:00 EDT

Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

NTR Global — Thu, 29 Oct 2009 00:00:00 EDT

This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

Free Tool: IP Address Tracker (IPAT)

SolarWinds, Inc. — Tue, 20 Oct 2009 00:00:00 EDT

Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more.

Cutting Costs with WAN Optimization

Riverbed Technology, Inc. — Thu, 01 Oct 2009 00:00:00 EDT

Did you know it’s possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you’ll discover how businesses of all different sizes have realized a return on investment in just a few months.

Riverbed Steelhead Product Family

Riverbed Technology, Inc. — Thu, 01 Oct 2009 00:00:00 EDT

What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN.

Download F5 Data Manager Trial Version

F5 Networks UK — Mon, 14 Sep 2009 00:00:00 EDT

F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.

F5 Data Manager Trial Version

F5 Networks — Mon, 14 Sep 2009 00:00:00 EDT

Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on ...

Avaya — Mon, 14 Sep 2009 00:00:00 EDT

As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.

Cisco SMB Solutions: Work Wherever You Want

Cisco Systems, Inc. — Sun, 16 Aug 2009 00:00:00 EDT

Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work.

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security

Cisco Systems, Inc. — Fri, 14 Aug 2009 00:00:00 EDT

Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.

Increasing Efficiencies in the Data Center - Making Your Wide Area Network Work for You

Datalink Corporation — Sat, 01 Aug 2009 00:00:00 EDT

Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well.

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT ...

CA — Sat, 25 Jul 2009 00:00:00 EDT

This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.

SIP: Myth versus reality

Orange Business Services — Tue, 21 Jul 2009 00:00:00 EDT

Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?

Managed VoIP: More Cost Effective Than You Think

Orange Business Services — Tue, 21 Jul 2009 00:00:00 EDT

Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.

MPLS+ Managed Services Podcast

Blue Coat — Wed, 08 Jul 2009 00:00:00 EDT

In this podcast, Agatha Poon of Yankee Analyst Group answers questions about upcoming trends and changes in WAN services. She answers questions about the important trends right now in global enterprise WAN, how the WAN landscape is changing, and how new tools are playing into the market. Listen to this podcast and find out what she has to say.

Optimize Performance of Datacenter to Datacenter Traffic

Blue Coat — Wed, 01 Jul 2009 00:00:00 EDT

Traffic between datacenters is growing at an accelerating rate. As throughput expands, the rate at which costs increase rises as well. A WAN optimization solution can help get backups and database synchronizations completed on time - without hurting VoIP or internet backhaul. Read on to learn more.

The Agile Project Manager

VersionOne Inc. — Mon, 08 Jun 2009 00:00:00 EDT

This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.

Using cloud computing to accelerate your UC deployment

Smoothstone IP Communications — Tue, 02 Jun 2009 00:00:00 EDT

In this webcast, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.

Vyatta - Open Routing, Firewall, VPN Software

Vyatta Inc. — Mon, 01 Jun 2009 00:00:00 EDT

Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.

How a Spanning Tree Works

Global Knowledge — Mon, 01 Jun 2009 00:00:00 EDT

The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity

Microsoft — Mon, 01 Jun 2009 00:00:00 EDT

Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.

Infonetics: WAN Optimization Appliance Market Highlights 1Q09

Blue Coat — Fri, 29 May 2009 00:00:00 EDT

Vendor market share positions shuffled once again in 1Q09: With Cisco down 30%, Riverbed down 10%, and Blue Coat holding steady, Blue Coat is back on top with 30% revenue market share. This market has essentially become a 3-horse race, with the top 3 vendors capturing roughly 3/4 of the overall market.

Orion IP Address Manager

SolarWinds, Inc. — Wed, 20 May 2009 00:00:00 EDT

Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming.

How Vulnerable Are Your Cisco IOS Routers?

Global Knowledge — Wed, 13 May 2009 00:00:00 EDT

It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.

Deploying Operating System Images on Latitude & trade; and Precision & trade; E-Series ...

Dell, Inc. — Fri, 01 May 2009 00:00:00 EDT

This whitepaper provides an overview of using the operating systems deployment capabilities of Microsoft System Center Configuration Manager (SCCM) 2007™ to deploy a customized OS image on Dell client systems in a heterogeneous environment.

What Every IT Manager Needs To Know About Project Management

Global Knowledge — Fri, 01 May 2009 00:00:00 EDT

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.

Tiens Group: growing and cutting costs with a single, integrated, secure, and cost ...

Orange Business Services — Mon, 06 Apr 2009 00:00:00 EDT

Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.

Vyatta System Quick Start Guide

Vyatta Inc. — Sun, 22 Feb 2009 00:00:00 EST

Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.

Client Relationship Management for Asset Managers

Pivotal CRM, a CDC Software solution — Fri, 20 Feb 2009 00:00:00 EST

This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

How Dell EqualLogic Auto & #45;Snapshot Manager/VMware Edition Helps Protect Virtual ...

Dell, Inc. — Tue, 02 Dec 2008 00:00:00 EST

Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.

A Complete SAP Support Solution: How Oracle User Productivity Kit Complements SAP Solution ...

Oracle Corporation — Mon, 01 Dec 2008 00:00:00 EST

This white paper describes SAP Solution Manager, its use within the context of ASAP implementation methodology, and how Oracle User Productivity Kit integrates with it to provide complete and complementary support.

Risk Management: Bridging Policies and Procedures & #45; Fundamental Security Concepts

Global Knowledge — Sat, 11 Oct 2008 00:00:00 EDT

This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.

How Does Ping Really Work & #63;

Global Knowledge — Sat, 11 Oct 2008 00:00:00 EDT

The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.

Riverbed Raises the Ante Again in WDS with RiOS 5.0

Riverbed Technology, Inc. — Sat, 01 Mar 2008 00:00:00 EST

Do your remote workers have a desire for higher performance computing? In this paper by the Taneja Group, learn how Steelhead appliances from Riverbed, with its enhanced RiOS 5.0 operating system, provides a number of improvements across major areas of WAN optimization, delivering LAN-like functionality to your WAN.

The Performance Manager: Turning Information Into Higher Business Performance

IBM — Thu, 14 Feb 2008 00:00:00 EST

Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.

Open & #44; Manage & #44; and Accelerate SSL Encrypted Applications

Blue Coat — Sat, 01 Sep 2007 00:00:00 EDT

Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.

Managing the WAN to Optimize Business

Blue Coat — Sun, 01 Jul 2007 00:00:00 EDT

Bandwidth management is a common technique employed by IT organizations to improve quality of service over the WAN by assigning guaranteed levels of bandwidth and prioritizing traffic to improve application performance. To be effective, bandwidth management must be perfectly aligned with business policies and priorities. Read on to learn more.

The Path to Enterprise Desktops: From Personal Computer to Personalized Computing

AMD and VMware, Inc — Sun, 01 Jul 2007 00:00:00 EDT

This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware’s VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies.

The Unified Remote Access Approach

Blue Coat — Tue, 01 May 2007 00:00:00 EDT

Traditional VPN technologies have been pushed beyond the scope of their original design, forcing IT organizations to accept the high cost and complexity of add-ons, extenders, multiple consoles, and thick client software administration. This white paper provides an analysis of existing IPSec and SSL VPN, followed by an overview of Blue Coat RA.

Geek-Speak Glossary: A Manager ' s Guide to IT Terminology

Global Knowledge — Thu, 01 Mar 2007 00:00:00 EST

This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.

IPv6 Transition Strategy

BT Diamond IP — Thu, 01 Feb 2007 00:00:00 EST

IPv6 Transition Strategies- Develop a clear, manageable migration path from IPv4 to IPv6.

Practical Strategies to Accelerate Business Applications across the WAN

Blue Coat — Sat, 01 Apr 2006 00:00:00 EST

As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative.

The True Cost-Savings Story Behind WAN Optimization

Riverbed Technology, Inc. — Wed, 01 Mar 2006 00:00:00 EST

Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies.

WAN Optimization for Executives: Accelerating the Distributed Network

Blue Coat — Sun, 01 Jan 2006 00:00:00 EST

This white paper outlines the basic obstacles enterprise business' face having remote employees. More specifically, it provides a problem - solution approach to WAN latency and bandwith hungry application issues that disrupt profitability.